In-Demand complaints manager Jobs in perth, wa

Duty Manager
Panorama Luxury Apartments —Perth Eastern Suburbs WA
- $30 - $45 an hour
- Part-time
- Hospitality
- Microsoft Outlook
- Microsoft Office
Quick Apply
7d
Senior Car Wash Manager
Sparkletown Operations Pty Ltd —Wanneroo WA
- $85,000 a year
- Full-time
- Customer service
- In-person
- Leadership
- Paid training
Quick Apply
7d
Venue Manager
Croc's Playcentre —Joondalup WA
- $70,000 - $80,000 a year
- Part-time
- Management
- Customer service
- Supervising experience
- Employee discount
Quick Apply
7d
Village Administrator
Bethanie Group —Perth WA
- Part-time
- Administrative experience
- Communication skills
2d
Senior Investigator
Department of Justice —Perth WA
- $120,457 - $132,753 a year
- Full-time
- Remote
- Research
- Analysis skills
- Work from home
- Parental leave
10d
Conciliation Officer
Department of Justice —Perth WA
- $120,457 - $132,753 a year
- Full-time
- Gym membership
13d
Case Officer
Health and Disability Services Complaints Office —Perth WA
- $95,782 - $100,526 a year
- Full-time
- On-the-job training
13d
Centre Manager
DAF-Jones Lang LaSalle (WA) Pty Ltd —Perth WA
- Full-time
- AI
Quick Apply
Manager, Privacy Policy
Office of Information Commissioner —Perth WA
- Full-time
- Communication skills
- Office experience
6d
Senior Ocean Freight Specialist - Perth Station
DHL —Perth WA
3d
Duty Manager
TFE Hotels —Scarborough WA
- From $76,652.99 a year
- Full-time
- First Aid Certification
Customer Service Manager
Harvey Norman —Osborne Park WA
- Communication skills
- Employee discount
Fleet Manager
AI Talent —Nedlands WA
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Customer service
- Data analysis skills
- Work from home
Quick Apply
Corporate Travel Manager
LHR —Perth WA
- Full-time
- Communication skills
Quick Apply
2d
Service Planner - Pest Control
Rentokil Initial —Kewdale WA
- Full-time
- Administrative experience
- Computer skills
- Communication skills
- Employee assistance program
Quick Apply
Guest Relations Manager
CBRE —Perth WA
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Regulatory Operations Officer
Department of Water and Environmental Regulation —Joondalup WA
- $89,464 - $96,043 a year
- Full-time
2d
Talent Register - Information Release and Litigation Management Branch
Department of Justice —Perth WA
- $86,439 - $132,753 a year
- Full-time
- Gym membership
Fraud Detection Officer Perth
Bankwest —Perth WA
- Full-time
- Remote
- Customer service
- Financial services
- Work from home
Regional Service Manager - WA & SA
Thermo Fisher Scientific —Malaga WA
- Full-time
- Management
- Analysis skills
- Team management
- Parental leave
- Employee assistance program

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complaints manager jobs near perth, wa

Duty Manager

Panorama Luxury Apartments
Perth Eastern Suburbs WA

Quick Apply

Job Details

Permanent | Part-time | Casual
$30 - $45 an hour
7 days ago

Qualifications

Hospitality
Microsoft Outlook
Microsoft Office
Communication skills
Time management

Full Job Description

Here at Panorama Luxury Apartments we are in need of a new Duty Manager who is able to provide cover several times a year for the Building Manager's leave and whenever other staff need cover. As such the work load will vary each week from a small number of hours to full time, while the work itself varies around the same core tasks to differing degrees. The successful applicant will initial be placed on a casual contract with an option to transfer to part time after 6 to 12 months.

What does the job entail?

Monitor building security cameras and remove those without permission to be there from the property.
Follow up on resident complaints when they are addressable, eg performing minor cleans or correctly making internal reports about maintenance issues.
Liaise with contractors to ensure they receive the building resources that they require to complete their tasks.
Make bookings for the leisure center facility.
Perform pool tests and to take appropriate action if the tests highlight concerns.
Inspect building systems and infrastructure to ensure safe and healthy function.
Enforce building policies where required.
Encode new security access devices.
Greet residents and visitors as they arrive to ensure their present needs are met.

What is the required experience?

Experience in the hospitality industry is strongly preferred.
Knowledge of security systems, both in terms of CCTV and RFID/wireless access, is mandatory.
Basic knowledge of computer systems and office software, such as Microsoft Office, Outlook, etc. is also required.
Good organisational and time management skills.
Excellent communication skills are mandatory. All 'clients' are residents who live in the building or otherwise own property within it so must be treated with the utmost respect, and they must feel heard.
You will be working alone for the most part, so good initiative and problem solving abilities are a must.
The work load can change each day, so the ability to adapt rapidly to changing situations is required.

What is the work environment like?

Panorama Luxury Apartments is a quiet 18 floor residential apartment building in East Perth. It's managed by a small team under the direction of an elected Council of Owners. While it is quiet on the outside staff are expected to perform a set series of basic tasks each shift to maintain that quiet nature. Said staff will typically arrive on-site and depart at the end of their shift without seeing another member of the crew, so there is freedom to determine your own speed, as long as the work is complete by the end of the shift. For the most part the expectation is to be a friendly, helpful face for residents to come to with minor concerns. Days where you will be asked to cover for the Building Manager vary from standard Duty Manager shifts in the scope of the tasks required, but not in the nature of said tasks. All skills are transferrable between the positions with the exception of some of the more detailed activities.

Who would this role suit?
This position would be perfect for someone who needs extra work but is comfortable with a small amount of hours on the slower weeks. Those with other commitments that make switching to full-time for cover when required will encounter issues fulfilling the obligations of this position.

Pay: $30.00 – $45.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

complaints manager jobs in perth, wa

Duty Manager

Senior Car Wash Manager

Venue Manager

Village Administrator

Senior Investigator

Conciliation Officer

Case Officer

Centre Manager

Manager, Privacy Policy

Senior Ocean Freight Specialist - Perth Station

Duty Manager

Customer Service Manager

Fleet Manager

Corporate Travel Manager

Service Planner - Pest Control

Guest Relations Manager

Regulatory Operations Officer

Talent Register - Information Release and Litigation Management Branch

Fraud Detection Officer Perth

Regional Service Manager - WA & SA

I want to receive the latest job alert for complaints manager in perth, wa

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