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Clients and Growth Manager

WSP -
Perth WA

Apply Now

Job Details

6 days ago

Benefits

Employee stock purchase plan

Qualifications

Communication skills

Full Job Description

Clients & Growth Manager - Mining

Australia - wide

At WSP, we’re shaping the future of engineering, advisory and design - and we’re looking for a strategic and client-focused Clients & Growth Manager to help drive our continued success.

This is a high-impact role within our Clients & Growth team , partnering with senior leaders across the business to deepen client relationships, unlock new opportunities, and deliver sustainable growth.

The Opportunity

As a trusted adviser to account leaders, you will lead the development and execution of client strategies that strengthen relationships, enhance client experience, and drive measurable growth.

Working across priority accounts within the mining sector - you will play a critical role in driving client growth, shaping pursuits, and embedding best-practice client engagement across the business.

Key Responsibilities

Client Strategy & Relationship Management

Develop and drive strategic client plans across key accounts within the mining sector
Build strong relationships with senior client stakeholders and internal leaders
Provide insights into client priorities, challenges, and opportunities
Coach teams to deepen relationships and broaden engagement across WSP

Growth & Business Development

Lead growth initiatives aligned to WSP’s strategic priorities
Develop prospecting and positioning activities and coach technical stakeholders to help identify new opportunities
Lead capture planning and bid strategy for strategic opportunities
Partner with bids and marketing teams to improve win rates and client outcomes

Client Experience & Insights

Embed best practice client feedback frameworks across key accounts
Analyse and translate client feedback into actionable insights
Champion a client-first culture across the business
Ensure continuous improvement in client experience and satisfaction

Collaboration & Capability Building

Drive cross-business collaboration to unlock integrated opportunities
Share best practice tools, frameworks, and training across the business

About You

You are a commercially savvy and highly relational professional who thrives in a complex, stakeholder-rich environment.

Relevant qualifications in business, marketing, or communications
5 - 10years in business development, client strategy, or marketing within a professional services environment
Proven ability to develop and implement client growth strategies
Highly developed stakeholder engagement and influencing capability
Strong commercial acumen and understanding of pursuit and capture processes
Excellent communication skills with an ability to translate strategy into action

Why WSP?

Imagine a better future for you and a better future for us all.
Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 80,000 employees, working together to make a difference in communities both close to home and around the world.
An employee Share Purchase Plan is available to all our permanent employees who wish to become owners and vested partners in WSP’s collective success. To find out more about our commitment to the health and well-being of our people, and the programs we’ve designed to help you thrive, go to our Employee Benefits page.
With us, you can. Apply today.

Apply Now

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