In-Demand Call centre Jobs in Penrith Nsw

Customer Experience Consultant (WFA) Penrith
Wise Employment —Penrith NSW
- From $71,500 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
1d
Customer Service Officer
SCT Logistics —Minchinbury NSW
- Full-time
- Customer service
- Analysis skills
- Data entry
- Parental leave
- Employee assistance program
13h
Customer Delivery Specialist
King Living —Smithfield NSW
- Full-time
- ERP systems
- Warehouse
- AI
Quick Apply
13d
Sales Representative
Studio Vela Pilates —Wetherill Park NSW
- $70,000 a year
- Part-time
- Hybrid work
- Sales
- Customer service
- Salesforce
- Work from home
- Gym membership
Quick Apply
7d

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Customer Experience Consultant (WFA) Penrith

Wise Employment -
Penrith NSW

Apply Now

Job Details

Full-time
From $71,500 a year
1 day ago

Benefits

Salary packaging

Qualifications

Customer service
Call centre
Microsoft Office
Driver Licence
Working with Children Check
Communication skills

Full Job Description

With more than 30 years in the employment services industry, WISE Employment is a not-for-profit organisation that has been inspiring, transforming and empowering people by connecting them with employers in numerous industries.

The Customer Experience Consultant (CEC) is the first point of contact and a welcoming voice for our customers. Based from any of our WISE Employment offices nationally, the CEC forms an integral part of the Customer Service Team, communicating with customers daily in order to provide a game changing service. This role is a key support to our Employment Partners and the wider team, contributing meaningfully to the ultimate goal of placing our customers into sustainable employment.

This is a full time, 12 month maximum term, hybrid position. You must be able to work between 9am - 5pm AEST, and flexible to rotate hours depending on function needs.

About you:

Proven experience of working within a Customer Centric environment
Previous customer service experience (call centre experience preferred)
Demonstrated qualities of empathy, integrity and compassion
The ability to work independently as well as within a team environment
Excellent communication and interpersonal skills
High attention to detail in a high pressured environment
Knowledge and experience working with Microsoft Office
Action oriented, taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Customer focused, building strong Stakeholder relationships and delivering customer-centric solutions
Able to manage conflict
You will thrive on our key attributes of Customer Centricity, Curiosity, Resilience, Adaptability, Creativity and a Growth Mindset
Full Australian working rights, ability to satisfy national police check, and Working with Children Check requirements

Perks of Working at WISE…

Competitive Salary starting at $71.5k with added Not-For-Profit Salary Packaging benefits (tax savings) + Super + More!
Fantastic reward and recognition initiatives and ongoing learning and development
4 wellness-days per year (additional leave), the ability to purchase additional annual leave and various healthy lifestyle initiatives
Learning and Development Programs
Company Laptop & iPhone

If you have accessibility requirements or require an adjustment to participate in our recruitment team.

Here at WISE, we actively encourage and welcome applications from candidates from culturally and linguistically diverse backgrounds, candidates with a disability, members of the LGBTQIA+ community and Aboriginal candidates.

Apply Now

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