In-Demand Service desk officer Jobs in Pendle Hill Nsw

IT Officer (ICT Help Desk Officer)
Expert Education and Visa Services —Parramatta NSW
- $80,000 - $85,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- In-person
- Paid training
Quick Apply
11d
Service Desk Officer
Children's Medical Research Institutue —Westmead NSW
- Full-time
- Communication skills
Manager Customer Service
Department of Climate Change, Energy, the Environment and Water —Sydney Western Suburbs NSW
- $152,677 - $167,562 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
6d
Security Officer
Certis Group —Macquarie Park NSW
- CPR Certification
- Customer service
- First Aid Certification
- Employee assistance program
- Employee discount
IT Support Officer
Fulcrum —Sydney NSW
- $79,900 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
1d
Security Officer - Concierge
Certis Group —Sydney NSW
- 12 hour shift
- CPR Certification
- Customer service
- First Aid Certification
- Opportunities for advancement
Customer Service Supervisor - Aquatics
Bayside City Council —Bexley NSW
- $78,565 - $87,993 a year
- Weekend availability
- CPR Certification
- Customer service
- Administrative experience
- Parental leave
12d
Customer Service Officer - Recreational Facilities
Bayside City Council —Arncliffe NSW
- $32.97 - $36.93 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Administration Support Officer
ISS —Sydney NSW
- Contract
- Customer service
- Administrative experience
- In-person
- Employee discount
14d
Aboriginal Sexual Health Promotion Officer (Identified)
NSW Health —Kingswood NSW
- $74,326 - $118,754 a year
- Full-time
- Education
- Communication skills
- Time management
- Employee assistance program
Administration Officer
Nepean Private Hospital —Sydney NSW
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Administration Officer - The O’Brien Centre Reception
St Vincent's Hospital Network —Sydney NSW
- $66,608.03 - $68,817.27 a year
- Part-time
- Microsoft Office
- University
- Communication skills
13d
Customer Service Officer
CBRE —Sydney NSW
- Part-time
1d
Aboriginal Sexual Health Promotion Officer (Identified)
Nepean Blue Mountains Local Health District —Sydney NSW
- $74,326 - $118,754 a year
- Full-time
- Education
- Communication skills
- Time management
- Employee assistance program
IT Support Officer
AccorCorpo —Sydney NSW
- Full-time
- Microsoft Outlook
- SharePoint
- Communication skills
Quick Apply
14d
Duty Manager - Front Office
Park Hyatt Sydney —Sydney NSW
- $77,000 - $80,000 a year
- Full-time
- Management
- Microsoft Office
- Bachelor's degree
- Parental leave
- Employee assistance program
Innovation Officer
Pickles Auctions —Sydney NSW
- Full-time
- Remote
- Marketing
- Bachelor's degree
- Agile
- Parental leave
- Employee assistance program
11d
Medical Receptionist
IIQAF —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
Quick Apply
Administration Officer - The O’Brien Centre Reception
St Vincent's Health Australia —Inner West NSW
- $66,608.03 - $68,817.27 a year
- Part-time
- Microsoft Office
- University
- Communication skills
13d

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Based on your search for service desk officer

IT Officer (ICT Help Desk Officer)
Expert Education and Visa Services —Parramatta NSW
At least two years of proven experience working as a Service Desk Analyst, IT Support Officer, or in a similar Help Desk environment and a bachelor's degree or…
$80,000 - $85,000 a year
Quick Apply
11d
Service Desk Officer
Children's Medical Research Institutue —Westmead NSW
Strong technical knowledge with the ability to support a range of IT systems, devices and equipment. This role is the first point of contact for IT support,…

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service desk officer jobs near pendle hill nsw

IT Officer (ICT Help Desk Officer)

Expert Education and Visa Services
Parramatta NSW

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year
11 days ago

Benefits

Employee rewards program
Paid training

Qualifications

Computer Science
VoIP
Bachelor's degree
Communication skills
Information Technology

Full Job Description

Company: EEVS PARRAMATTA PTY LTD t/a Expert Education and Visa Services Parramatta

Location: Parramatta, NSW

Work Type: Full-time, 38 hours per week

Salary on offer: $80,000 to $85,000 per annum plus superannuation

About us and the role:

Expert Education is a Leading Education and Migration Consulting Institution with a global presence in 24 countries. We provide honest, credible, and authentic counselling for studying in Australia, Canada, the US, the UK and many other destinations. We are currently seeking an IT Officer (ICT Help Desk Officer) to join our team. At Expert Education, you will meet a qualified circle of consultants offering access to our global education partners. Through our 91 offices, spanning five continents and 24 nations, we’ve helped over 150,000 students achieve their academic goals abroad.

Task & responsibilities

Providing high-quality, first-level IT support to internal staff, quickly diagnosing and resolving a
wide range of hardware, software, networking, and user access issues.
Handling the deployment, installation, ongoing maintenance, and active monitoring of workplace operating systems and business applications.
Managing user accounts, permissions, and access control within Google Workspace and other business systems.
Providing application support, including configuration of business applications and internal systems like, CRM.
Maintaining, troubleshooting IT equipment including VOIP communication endpoints, networked printers, multi-function scanners, desktops, and local network devices.
Perform basic network troubleshooting including connectivity issues, switch ports, and local network access.
Monitoring incoming incidents and using sound judgment to escalate complex technical errors or high-level network outages to service providers or external vendors when required.
Providing user onboarding and offboarding support, including account provisioning, access management, and software setup.
Building out a clear knowledge base of technical documentation, standard operating instructions, and user guides designed for staff.
Keeping a close eye on ticket queues and ensuring timely resolution in line with internal service expectations, and generating basic reports on outstanding or delayed requests.

Qualification & experience

At least two years of proven experience working as a Service Desk Analyst, IT Support Officer, or in a similar Help Desk environment and a bachelor's degree or equivalent in information technology, Computer Science, or a related field.
A strong operational background working under structured SLA targets, with the comfort and capability of working as a primary tech resource for a fast-paced office space.
Hands-on experience with operating system installations, basic network troubleshooting (switches, user access, connectivity), physical office hardware, and standard ticketing tools.
Sound verbal and written English communication skills; you must be able to translate complex technical concepts into user-friendly guidance for non-technical team members.

We Offer

A healthy work-life balance with a great supportive team environment.
Complimentary tea, coffee and refreshments.
Positive workplace culture with opportunities to participate in company sporting activities and team-building events.
Employee recognition and reward initiatives.
Paid training and industry certification support.
Superannuation, leaves and other benefits as of Award benchmarks.
Annual performance and salary reviews.

Pay: $80,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

service desk officer jobs in pendle hill nsw

IT Officer (ICT Help Desk Officer)

Service Desk Officer

Manager Customer Service

Security Officer

IT Support Officer

Security Officer - Concierge

Customer Service Supervisor - Aquatics

Customer Service Officer - Recreational Facilities

Administration Support Officer

Aboriginal Sexual Health Promotion Officer (Identified)

Administration Officer

Administration Officer - The O’Brien Centre Reception

Customer Service Officer

Aboriginal Sexual Health Promotion Officer (Identified)

IT Support Officer

Duty Manager - Front Office

Innovation Officer

Medical Receptionist

Administration Officer - The O’Brien Centre Reception

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