In-Demand Technology and operations centre referrals Jobs in Parramatta Nsw

Professional Support Officer - Operations
NextSense —Macquarie Park NSW
- Up to $77,910 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Parental leave
Technology and Operations Centre Referrals
Accenture —Sydney NSW
- Full-time
- On-the-job training
- Parental leave
Solutions Delivery Manager
Link Group —Parramatta NSW
- Hybrid work
- Azure
- Computer Science
- Bachelor's degree
- Parental leave
- Employee assistance program
14d
Inside Sales Representative
Wesco —Silverwater NSW
- Urgently hiring
- Sales
- Customer service
- Administrative experience
- Employee assistance program
8d
Casual Retail Professional - Sydney Brand Centre, NSW
Adidas —Sydney NSW
- Weekend availability
- Sales
- Customer service
- Merchandising
- Referral program
6d
Lawyer - Labour, Employment & Workplace Safety
K&L Gates —Sydney NSW
- Full-time
- Business development
- Communication skills
- Parental leave
- Gym membership
Software Test Engineer – .Net / C# / MS SQL Server
Dematic Pty. Ltd. —Belrose NSW
- Computer Science
- Sales
- Engineering
- Health insurance
- Parental leave
Field Service Manager
Motorola Solutions —Silverwater NSW
- Full-time
- No degree
- Recruiting
- Leadership
1d
Service Desk Analyst
Fujitsu —Sydney NSW
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
1d
RTO Manager
ACES Group —Redfern NSW
- From $115,000 a year
- Full-time
- Management
- Microsoft Office
- In-person
Quick Apply
1d
Trainer and Assessor Aviation Transport Security
Australian Concert and Entertainment Security (ACES) —Redfern NSW
- No degree
- Communication skills
Registered Training Organisation Manager
Australian Concert and Entertainment Security (ACES) —Redfern NSW
- Management
- Microsoft Office
- AI
Warehouse Supervisor
Cerebral Palsy Alliance —Frenchs Forest NSW
- Full-time
- CPR Certification
- Management
- Research
- Parental leave
- Employee assistance program
Activations Sales Manager (SDR/BDR)
Accenture —Sydney NSW
- Full-time
- CRM software
- Sales
- Customer service
Senior Industry Consultant
Dematic Pty. Ltd. —Belrose NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Engineering
- Health insurance
- Parental leave
Trainer and Assessor Aviation Transport Security (Melbourne)
Australian Concert and Entertainment Security (ACES) —Redfern NSW
- No degree
- Communication skills
1d
High Touch Engineering Technical Leader
Cisco Systems —Sydney NSW
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- Bachelor's degree
Bid Manager
BGIS —Sydney NSW
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee discount
- Referral program
Trainer and Assessor Aviation Transport Security (Brisbane)
Australian Concert and Entertainment Security (ACES) —Redfern NSW
- No degree
- Communication skills
1d
Senior Associate / Special Counsel - Litigation & Dispute Resolution
K&L Gates —Sydney NSW
- Full-time
- Supervising experience
- Communication skills
- Parental leave
- Gym membership

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Professional Support Officer - Operations

NextSense -
Macquarie Park NSW

Apply Now

Job Details

Temporary
Up to $77,910 a year

Benefits

Annual leave
Parental leave
Salary packaging

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Office
Administrative experience
Working with Children Check
Communication skills
Time management

Full Job Description

Posted: 29/05/2026

Closing Date: 26/06/2026

Job Type: Temporary

Location: Macquarie

Job Category: Services Administration

Professional Support Officer, Operations - Macquarie Park

Make a real difference working within our Services Team as a Professional Support Officer - Operations, partnering with leaders to support the teams who make a meaningful difference in the lives of people with vision and hearing loss.

Enjoy flexibility, two weeks of additional leave, and access to not-for-profit salary packaging benefits.

This is a Temporary (12 month) Full-Time Opportunity (38 hours per week) reporting directly to the Head of Service Operations and will work onsite at our Macquarie Park Headquarters. This role will require you to travel to other NextSense Centres.

Job Description

What we can offer you:

Salary of up to $77,910+ Super, with 100% salary packaging to maximise your take home pay
Generous leave entitlements including 2 weeks paid Christmas leave in addition to 4 weeks annual leave, plus extensive personal/carer's leave
Paid parental leave of 14 weeks for primary carer and 6 weeks for secondary carer
Access to industry leading education, professional development opportunities and career pathways

You’ll make a difference in this role by:

Strategic and Business Support

Providing administrative and coordination support for strategic projects and organisational initiatives, ensuring timelines, documentation, and deliverables are managed.
Assisting with compliance activities, maintaining accurate records and supporting reporting for systems (e.g. fleet management) and regulatory obligations.
Supporting accurate employee records and organisational data, aligned with governance, privacy, and audit standards.
Undertaking data cleansing and audits to improve data quality, consistency, and reliability.
Preparing and maintain documentation, reports, and trackers to monitor progress, risks, and compliance.
Collaborating with stakeholders to gather information, resolve data issues, and improve processes and systems.

Client Experience & Engagement

Acting as a first point of contact for client and referrer enquiries, ensuring timely triage, response, and escalation.
Delivering consistent, high-quality communication via phone and email to support client experience.
Coordinating with internal teams to progress enquiries, referrals, and service requests efficiently.
Supporting client engagement activities, including marketing initiatives and early-stage client nurturing.
Applying knowledge of services, funding models, and diverse client needs to provide accurate information.
Identifying and escalate client trends, risks, and opportunities for continuous improvement.

Client Administration & Coordination

Maintaining accurate, up-to-date client records in the system, ensuring data integrity, confidentiality, and compliance.
Liaising with external providers to obtain documentation and support continuity of care.
Monitoring and action reporting to improve service delivery and minimise client engagement gaps.
Occasionally travel to other sites to support administrative functions.

Desired Skills and Experience

About You:

Experience in using Client Records Management System, Human Resource Information System as well as other software solutions requiring data entry, data review and following business processes.
Relevant administrative experience in the health/disability sector (desirable).
Experience in stakeholder management, working in a multi-disciplinary setting
Excellent interpersonal skills to build strong relationships with colleagues and deliver training sessions
Excellent verbal and written communication skills.
Good time management, prioritisation, and multitasking abilities.
Ability to give and receive feedback and constructive criticism from a variety of channels.
Committed to enhancing the client and employee experience.
Highly proficient in using Microsoft Office programs including Word, Excel.
Valid Working with Children Check clearance (WWCC) number.
Valid NDIS Worker Check.
You are obliged to become familiar with, and comply with child protection policies and legislation, as amended from time to time.

Our Purpose and Ambition

NextSense is a not-for-profit organisation supporting people with vision or hearing loss across Australia. We work with children, adults, and their families, providing a holistic approach to hearing services for newborns through to people over 90 years old, and helping children who are blind or have low vision to develop the right skills, mobility, and independence to confidently explore their world.

NextSense has been breaking boundaries since 1860, and we’ve been expanding our services ever since. Today, we deliver world-class education (both to children with sensory loss and to professionals in the field), cochlear implants, allied health services, therapy, research, and clinical services to children and adults. We’re a registered NDIS provider, working with our clients to achieve their own goals and potential.

We’re committed to research and innovation; harnessing the latest technologies and new ways of thinking and educating the next generation to lead the way in hearing and vision services.

How to apply:

If this role sounds like you, please click on the apply button and follow the prompts.

If you would like to learn more, please reach out to Sophia Herdina, Head of Service Operations at [email protected] for a confidential chat.

NextSense is a child safe organisation, candidate compliance with child protection legislation is essential.

Apply Now

Refine Your Search

technology and operations centre referrals jobs in parramatta nsw

Professional Support Officer - Operations

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