In-Demand Service leader Jobs in Parramatta Nsw

Customer Service Team Leader
City of Parramatta Council —Parramatta NSW
- From $108,795.03 a year
- 8 hour shift
- Customer service
- Supervising experience
- First Aid Certification
- Health insurance
- Employee assistance program
7d
Casual Sales Assistant - Parramatta
Commonry —Parramatta NSW
- Leadership
- Employee discount
- Referral program
Assistant Service Leader
Camp Australia —Girraween NSW
- Part-time
- Childcare
- First Aid Certification
- Parental leave
- Employee assistance program
11d
Team Leader - Boost Juice
Boost Juice —Parramatta NSW
- Weekend availability
- Customer service
Quick Apply
9h
Team Leader
kidz Connect Early Learning Centre —Punchbowl NSW
- $75,000 - $85,000 a year
- Full-time
- Experience working with children
- First Aid Certification
- In-person
Quick Apply
14d
Service Leader
Camp Australia —Berala NSW
- Part-time
- Childcare
- First Aid Certification
- Parental leave
- Employee assistance program
14d
Holiday Casual
Kmart —Wetherill Park NSW
- Seasonal
Team Leader (Cleaner)
Aruma —Parramatta NSW
- Full-time
- Maintenance
- No degree
- Cleaning
- Employee assistance program
7d
Service Delivery Manager
Transport For NSW —Parramatta NSW
- $158,393 - $177,399 a year
- Full-time
9d
Christmas Casual Sales Assistant | Goldmark Parramatta
Goldmark —Parramatta NSW
- $34.89 an hour
- Weekend availability
- Customer service
- On-the-job training
Quick Apply
14h
Retail Concession Supervisor - Parramatta
Commonry —Parramatta NSW
- Full-time
- Sales
- Administrative experience
- Supervising experience
- Employee assistance program
- Referral program
Family Time Worker
NSW Department of Communities and Justice —Parramatta NSW
- $42.71 - $46.43 an hour
- Weekend availability
- Spanish
- Administrative experience
- First Aid Certification
- Employee assistance program
10d
Casual Sales Assistant - Parramatta, NSW
Ally Fashion —Parramatta NSW
- Weekend availability
- Employee discount
- Referral program
3d
Venue Manager
Sandall + Co —Paramatta NSW
- $110,000 - $120,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Employee discount
Quick Apply
9d
Supervisor
Specsavers Pty. Ltd. —Parramatta NSW
- Full-time
- Leadership
Executive Assistant
NSW Department of Communities and Justice —Parramatta NSW
- $116,981 - $129,492 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance program
8d
Manager – Services & Support
NSW Police Force —Parramatta NSW
- $133,348 - $146,945 a year
- Full-time
- Management
9d
Employment Consultant (IEA)
Flourish Australia —Harris Park NSW
- $92,200 - $99,200 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Commuter assistance
- Parental leave
1d
Customer Service Team Leader
ASICS —Marsden Park NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee discount
Quick Apply
1d
Customer Service Officer
BGIS —Parramatta NSW
- $65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Employee discount
7h

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Customer Service Team Leader

City of Parramatta Council -
Parramatta NSW

Apply Now

Job Details

Full-time
From $108,795.03 a year
7 days ago

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

Customer service
Supervising experience
First Aid Certification
Working with Children Check
Leadership

Full Job Description

At a Glance

Work type: 8 hours a week – Sunday ONLY
Salary: From $108, 795.03 (pro-rata)+ 12% superannuation
Employment Type: Part Time Term Contract up to April 2027
Closing date: 9pm, Wednesday 19 August 2026

The City of Parramatta is in the midst of significant growth and transformation. With a community that brings together many cultures, skills and stories, a changing skyline and new investments, this is an exciting time to be part of the journey. Parramatta 2050 gives us a clear picture of where we’re heading; a connected, creative and sustainable City with opportunities for everyone. Every role at City of Parramatta contributes to this next chapter, helping us build a strong, thriving Parramatta for the people who live, work and spend time here.

At Council, we prioritise the safety and wellbeing of children and young people. We are committed to implementing child safe practices to create an environment where children feel safe and included. We screen candidates to ensure their suitability to work with children, this includes conducting National Police Checks, Working with Children Checks, and through reference checks. Our commitment to child safety is explained in Council's Child Safe Commitment Statement.

About the role

The Customer Services Team Leader is responsible for supervising a team to implement and deliver day to day high quality customer experience services, plans and programs and ensuring every interaction is an opportunity to build positive connections between customers and the City of Parramatta.

This position requires the individual to work 8 hours on Sundays only . This is an essential requirement.

On a daily basis you will:

Supervise the Customer Experience Team to deliver core and specific customer service competencies for PHIVE.
Manage the team to execute operational tasks to efficiently welcome and triage, provide information, facilitate online and face to face Council business transactions and query resolution.
Monitor and manage processes, systems and workflows in collaboration with the Security Concierge to maintain the safety and security of the public.
Support the Manager Customer Experience to collect, collate and analyse data to develop reports .

What’s on offer

We are offering an 8-hour part-time term contract for up to April 2027, with a competitive remuneration package from $108, 795.03 (pro-rata)+ 12% superannuation.

The candidate will need to be available to work Sundays only as that is the current operational requirement.

Your employee experience with City of Parramatta includes:

Wellbeing: Employee led networks (ERGs), Fitness passport, Flu vaccinations, Employee Assistance Program (EAP), Ongoing wellbeing initiatives, Health insurance discounts.
Location & Convenience: Central Parramatta location, discounted parking, Novated leasing
Growth: Learning and development programs, leadership pathways, LinkedIn Learning

About you

The successful candidate is someone who brings:

5+ years customer service leadership experience, with a proven track record of achieving objectives.
Demonstrated experience in supervising diverse, multidisciplinary teams to deliver customer service plans and processes.
Demonstrable detailed understanding of the relevant legislative and regulatory requirements applicable to the designated area and the ability to practically apply this knowledge.

To be considered for this role, you must meet the essential requirements in the Position Description, including:
Qualifications/Licences:

Degree or tertiary qualification in customer service, administration, business (or a related discipline) or a significant amount of comparable industry experience in a project lead capacity.
Current First Aid Certificate

Want to know more?

Review our Values Flyer to learn more about the behaviours that guide how we work. Further details about this role can be found in the Position Description .

For a confidential discussion, please contact the Recruitment Team via [email protected]

How to apply

Applications must be submitted online by 9pm, Wednesday 19 August 2026 . Applications submitted by other means will not be accepted.

Please upload:

Current resume and cover letter addressing the Position Description

Please note: Candidates who do not meet the essential qualification and licence requirements may not progress through the recruitment process.

As this is a child-related position, prohibited persons as defined under the NSW Child Protection Act are not eligible to apply.

A Paid Working with Children Check must be uploaded as part of your application. If you do not have a valid Working with Children Check and meet the remaining requirements of the role, please answer your pre-screening questions accordingly and reach out to [email protected] to confirm that your WWCC is in progress.

Council is committed to providing a child safe environment and is guided by the NSW Child Safe Standards | Office of the Children's Guardian. For more information on Council's Child Safe Framework please visit Child Safe | City of Parramatta.

This position requires the preferred candidate to undergo the below pre employment compliance checks.

Criminal history check: A criminal history does not necessarily disqualify a prospective candidate from selection. (Delete if not applicable to this position)

The City of Parramatta supports a drug and alcohol ‑ free working environment. Employees may be subject to random testing.

How we work: Inclusion & Belonging
At the City of Parramatta, inclusion and belonging are central to how we work. We’re building a workforce that reflects our diverse community and value different perspectives and lived experiences. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, people of all ages, women, culturally and linguistically diverse communities, LGBTQIA+ people, ADF veterans, and others who bring unique perspectives.

We are committed to a fair, inclusive, and accessible recruitment process and support reasonable adjustments throughout recruitment and employment – contact [email protected] for a confidential discussion.

Eligibility: Please note you must be an Australian or New Zealand citizen or a permanent resident in Australia to apply for this position. Applicants holding valid visas may be considered for Casual or Term contracts subject to their visa work conditions.

Apply Now

Refine Your Search

service leader jobs in parramatta nsw

Customer Service Team Leader

Casual Sales Assistant - Parramatta

Assistant Service Leader

Team Leader - Boost Juice

Team Leader

Service Leader

Holiday Casual

Team Leader (Cleaner)

Service Delivery Manager

Christmas Casual Sales Assistant | Goldmark Parramatta

Retail Concession Supervisor - Parramatta

Family Time Worker

Casual Sales Assistant - Parramatta, NSW

Venue Manager

Supervisor

Executive Assistant

Manager – Services & Support

Employment Consultant (IEA)

Customer Service Team Leader

Customer Service Officer

I want to receive the latest job alert for service leader in parramatta nsw

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