In-Demand Banking specialist Jobs in Parramatta Nsw

Disputes Resolution Specialist
Shift —Sydney NSW
- Full-time
- Hybrid work
- Finance
- Business
- Communication skills
- Parental leave
FEC Specialist
DLL Group —Sydney NSW
- Full-time
- Financial services
- Communication skills
- Wellness program
- Work from home
People Consultant
Westpac —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
6d
Delivery Specialist - Operational Communications
AMP Limited —Parramatta NSW
- Full-time
- SQL
- Financial services
- Communication skills
12d
ER Specialist
Healius Corp. —Sydney NSW
- Full-time
- Communication skills
- Health insurance
- Employee assistance program
Vulnerability Management Specialist
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Management
- Communication skills
- Annual leave
- Work from home
Deceased Estates and Technical Specialist
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Financial services
- Annual leave
- Work from home
Private Executive
Westpac —Barangaroo NSW
- Full-time
3d
Senior Relationship Manager
Westpac —Sydney NSW
- Full-time
- Business development
12d
Senior YouTube Channel Specialist & Videographer
Showpo —Sydney NSW
- Full-time
- Hybrid work
- AI
- Parental leave
- Employee discount
Quick Apply
Marketing Specialist
NTT DATA —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Marketing
11d
RPA, AI and Web Test Specialist
Cognizant —Sydney NSW
- $100,000 a year
- Full-time
- Hybrid work
- AI
Specialist, People Operations
AMP Limited —Sydney NSW
- Full-time
- Management
- Administrative experience
- No degree
6d
Product Manager
Shift —Sydney NSW
- Full-time
- Hybrid work
- APIs
- Leadership
- Communication skills
- Parental leave
3d
Relationship Manager - Reg Compliance
LexisNexis —Sydney NSW
- Full-time
- Hybrid work
- Management
- Sales
- Communication skills
- Health insurance
- Parental leave
Presales Representative Lead, Solutions Specialist (Sydney, AU)
FIS Global —Sydney NSW
- Full-time
- Sales
- Finance
- Education
Relationship Manager - Reg Compliance
RELX —Sydney NSW
- Full-time
- Hybrid work
- Management
- Sales
- Communication skills
- Health insurance
- Parental leave
Broker Compliance and Partnership Specialist
ING —Sydney NSW
- Management
- Financial services
12d
AI Process Transformation Manager
Accenture —Sydney NSW
- Full-time
- Management
- Business development
- Education
- On-the-job training
- Parental leave
2h
Associate or Senior Associate
Hall & Wilcox Lawyers —Sydney NSW
- Full-time
- Remote
- Communication skills
- Parental leave
- Free food

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Disputes Resolution Specialist

Shift -
Sydney NSW

Apply Now

Job Details

Full-time

Benefits

Parental leave

Qualifications

Finance
Business
Communication skills
Negotiation

Full Job Description

Location

Sydney

Employment Type

Full time

Location Type

Hybrid

Department

Customer Support Operations

Who is Shift?

At Shift, we’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.

We believe Australian businesses are the driving force behind our economy and are core to our communities. That’s why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do. We’ve helped solve the credit and payment pain points for more than 30,000 businesses, providing over $6 billion in aggregate funding.

Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You’ll be joining a diverse team of over 300 people who are always looking to deliver better outcomes for Australian businesses.

About the Role:

Looking for a role where every day brings a new challenge to solve and an opportunity to make a real impact? As a Dispute Resolution Specialist at Shift, you’ll be the go-to expert for turning sticky situations into win-win solutions. You’ll champion fairness, communicate with clarity, and help our team and customers see eye-to-eye - all while learning and growing in a fast-paced, collaborative environment.

What you’ll do:

Take charge of both Internal (IDR) and External Dispute Resolution (EDR) cases - no two are ever the same!
Dive in to investigate, assess, and organise info to back up every dispute
Own the management of AFCA cases, mediations, and appeals - you’ll get right into the action
Jump on escalated mediations and negotiations for those tricky, high-profile accounts
Spot patterns in disputes and share insights with the team to keep us ahead of the curve
Craft thoughtful, clear written and verbal responses that put the customer first
Pitch ideas to make our processes smoother and our service better
Keep everything on track with policies, systems, and regulations
Work with amazing colleagues in Operations, Risk, Compliance, and Legal to tackle the tough stuff together

What you’ll bring:

2-5 years working in the world of dispute resolution, ideally in Banking/Lending services (if you’ve got fintech experience, even better!)
Great written and verbal communication - you’re confident on the phone or over email
A knack for negotiation and creative problem-solving
Organised, strategic, and always focused on delivering outstanding service
You love building relationships and know how to read a room
Prior experience dealing with regulatory or external bodies is a big plus
Mediation and settlement negotiation skills a bonus
A business or finance degree? Great! But not a deal-breaker

Key benefits:

Collaborative teams – a flat structure means everyone can learn from colleagues and senior leaders around the business.
Be involved – come together with all of your colleagues every 100 days to share the product and technology roadmap and business strategy.
Flexible working environment – we’re headquartered in North Sydney with state-based workplaces and offer a flexible work policy.
Family support – industry leading 26 weeks paid parental leave.
Purpose built spaces within our office – designed for collaboration, brainstorming, socialising, and focused work.
Range of benefits supporting your physical, psychological and financial wellbeing. From a day off on your birthday to excellent end of trip facilities.

#LI-Hybrid

Apply Now

Refine Your Search

banking specialist jobs in parramatta nsw

Disputes Resolution Specialist

FEC Specialist

People Consultant

Delivery Specialist - Operational Communications

ER Specialist

Vulnerability Management Specialist

Deceased Estates and Technical Specialist

Private Executive

Senior Relationship Manager

Senior YouTube Channel Specialist & Videographer

Marketing Specialist

RPA, AI and Web Test Specialist

Specialist, People Operations

Product Manager

Relationship Manager - Reg Compliance

Presales Representative Lead, Solutions Specialist (Sydney, AU)

Relationship Manager - Reg Compliance

Broker Compliance and Partnership Specialist

AI Process Transformation Manager

Associate or Senior Associate

I want to receive the latest job alert for banking specialist in parramatta nsw

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