Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management. Our core activities are safeguarding assets, lending money, making payments, and accessing the capital markets on behalf of our clients.
Citi’s Mission and Value Proposition explains what we do, and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain both our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful, strengthening our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background, and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all. We foster a culture of meritocracy and diversity; we value and expect respect for others; opportunities to develop are widely available to all.
About Citi Securities Services
As part of Citi’s Services business, Securities Services is a global business that provides Custody, Fund Services, Issuer Services and Execution Services to global asset managers, pension funds, insurance companies, banks, and financial intermediaries. Securities Services operates the largest custody network globally with a presence in 60+ countries.
Position summary
The Product Manager is an individual contributor position responsible for assisting with the design and execution of the Fund Services business strategy.
This role is primarily focused on the technical elements of data models, curation and delivery mechanisms for APAC Client and Regulatory Reporting, Fund Accounting, Financial Reporting, Tax, and Performance Reporting. The role is also focused on the product design and delivery incorporating AI platforms for APAC clients and their stakeholders with an initial focus on Australia but also encompassing data and reporting responsibilities across the broader Fund Services in APAC.
The successful candidate will be responsible for the development of product plans, strategies, and tactics while coordinating through product life cycles in coordination with the broader Product Management team. This individual will play a key role in identifying market opportunities, designing new capabilities, and expanding market share.
She/he will work closely with Finance, Business Execution Services, and Product Development to ensure alignment across the portfolio of work for the Fund Accounting and Administration business within the broader Fund Services organization. The Product Manager may also work on ad hoc projects as required.
Responsibilities
- Oversee strategic roadmap for assigned programs including development, launch, and engagement with Sales to drive maximum benefit. Contribute to achievement of acquisition targets, product financial performance, both revenue and expense management
- Oversee day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
- Contribute to the localization and implementation of global Fund Accounting and Administration strategies within the APAC
- Identify areas where differentiation matters to APAC operations and clients, and support execution to ensure value from differentiated capabilities is realized
- Provide APAC-specific insights to influence global strategy and product direction
- Define and execute the data access and distribution strategy for APAC clients, including delivery mechanisms, entitlement frameworks, and client-facing data services
- Identify and develop new data distribution channels and self-service access models that reduce operational dependency and enhance the client experience
- Advance the adoption of a unified data model across APAC, enabling AI-powered analytics, improving data accuracy, and reducing operational risk
- Own the client reporting experience for APAC, ensuring consistency, reliability, and accuracy across all fund administration deliverables
- Support the end-to-end deliver of transformation programs and projects within APAC, ensuring timely and high-quality outcomes, especially those driven by AI platforms
- Identification and execution of opportunities and remediation of product gaps ensuring the business remains competitive
- Drive innovation by working with external partners/alliances to develop products and manage vendor relationships
- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup
- Work closely with the Business Execution team to manage key metrics for the business including financial, client satisfaction, risk and control
- Assist in the consolidate of information from multiple sources including sales, finance, client coverage, risk, operations, and technology to create a comprehensive view of the performance of the business
Qualifications & Experience
- 5-10 years of relevant experience
- Experience managing across multi-function and/or global business
- Functional experience in marketing, product development, or data analytics
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
- Consistently demonstrates clear and concise written and verbal communication
- Demonstrated analytical, problem-solving, and decision-making skills
- Consistently demonstrates clear and concise written and verbal communication
- Team player
- Demonstrated project management skills
- Self-motivated, independent, multi-tasker, willing and able to take ownership of various parts of an initiative
- Ability to dig into the details and process flows
- Flexible – demonstrated experience working effectively with multiple stake holders
- Interest and experience in the financial services industry, preferably in the areas of technology and data
- Experience with Data Modelling, lineage, and hygiene standards
- Experience with agentic AI frameworks, large language models, or AI-driven automation in an operations or reporting context
- Strong technical understanding of regulatory reporting frameworks, fund accounting principles, financial reporting standards, tax reporting requirements, and performance and risk measurement methodologies.
- Proven experience with data architecture, data governance, and data quality initiatives, particularly in the context of financial data for APAC markets.
Education
- Bachelor’s degree/University degree or equivalent experience
- Master’s degree preferred
-
Product Management and Development
-
Product Management
-
Full time
-
Please see the requirements listed above.
-
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
