In-Demand Customer support specialist Jobs in Parramatta, Nsw

Customer Care Agent
Greenstone Financial Services —Norwest NSW
- $67,000 a year
- Full-time
- Sales
- Customer service
- Financial services
- Travel reimbursement
- Free food
Quick Apply
8d
Christmas Casual Sales Assistant | Angus & Coote Parramatta
Angus & Coote —Parramatta NSW
- $34.89 an hour
- Weekend availability
- Sales
- Customer service
- On-the-job training
Quick Apply
14d
NDIS Local Area Coordinators
Uniting —Blacktown NSW
- $46.70 an hour
- Full-time
- Customer service
- Communication skills
- Time management
- Employee discount
- Referral program
Client Service Officer - Estate Planning and Administration
NSW Department of Communities and Justice —Parramatta NSW
- $87,199 - $95,482 a year
- Morning shift
- Hybrid work
- Customer service
- Parental leave
- Employee assistance program
13d
Entry Level Solar Representative - Tele Sales
Smart Energy Group —Sydney NSW
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Customer Service Officer
St.George —Parramatta NSW
- Part-time
- Customer service
- Cash handling
8h
Medical Receptionist - Kingsgrove
Touch —Kingsgrove NSW
- $37 an hour
- 8 hour shift
- Customer service
- Medical office experience
- Organisational skills
Quick Apply
HRIS Manager
Greenstone Financial Services —Bella Vista NSW
- $1,200 a month
- Full-time
- Management
- Travel reimbursement
- Free food
Quick Apply
6d
Retail Assistant
Specsavers Pty. Ltd. —Parramatta NSW
- Full-time
- Customer service
- Paid training
Customer Service Representative (Inbound Contact Centre)
My NRMA —Sydney Olympic Park NSW
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick Apply
Solutions Consultant
Newforma —Parramatta NSW
- Remote
- CRM software
- Sales
- Salesforce
Quick Apply
Desktop Home Assessor
Auto & General Holdings —Lidcombe NSW
- Management
- Organisational skills
- Negotiation
- Parental leave
- Gym membership
Quick Apply
Claims Knowledge & Communications Specialist
TAL —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Customer Service Specialist - Permanent
Hunter Douglas —Parramatta NSW
- Monday to Friday
- Customer service
- Organisational skills
- Construction experience
Quick Apply
Specialist: Seasonal Contract - Full Time or Part Time
Apple —Castle Hill NSW
- Part-time
- Customer service
Client Solutions Specialist - Front Line
SS&C Technologies —Parramatta NSW
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Health insurance
- Parental leave
Sales & Marketing Coordinator
Infopro Digital Services Limited —Kingsgrove NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Research
- Annual leave
Quick Apply
Entry Level Solar Sales Representative
Smart Energy Group —Sydney NSW
- Weekend availability
- Sales
- No experience needed
- In-person
Quick Apply
Team Member - Part-Time - Permanent
Officeworks —Auburn NSW
- Part-time
- Employee assistance program
7h
Onsite Assistant Facility Manager
Reserve Bank of Australia —Baulkham Hills NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Customer Care Agent

Greenstone Financial Services -
Norwest NSW

Quick Apply

Job Details

Full-time
$67,000 a year
8 days ago

Benefits

Travel reimbursement
Onsite gym
Free food

Qualifications

Sales
Customer service
Call center experience
Financial services

Full Job Description

Full Time Opportunity

Are you passionate about helping customers and want to be a part of an engaging work environment?
Could you provide exceptional service to our customers who have indicated they are looking at cancelling their policy or have missed payments?
Full Internal Training provided and Career Development opportunities to Senior Care Agent & Care Specialist positions!

Work as part of a results driven team to assist existing customers who have indicated they are looking at cancelling or have missed payments on their policy. In each case, providing exceptional customer service to gain an understanding for the reason for their requests along with providing solutions aimed to assist them. A rewarding role, helping our customers through a challenging time.

Did you know?

The base salary for a Customer Care Agent is $67,000 + Super + Commission
Customer Care agents are recognised each month through monthly award winner’s lunches and fun incentives!
Greenstone certification as a Great Place to Work 3 years running Inclusive, diverse and a results driven culture
Current Customer Care Agents love that they are always busy helping our customers and no two days are the same!

What are we looking for?

Call Centre experience in a service/sales/collection environment (typically in the order of 6-12 months)
Proven high level of attention to detail
The ability to communicate effectively with customers about financial arrangements
Proven sales/service experience and the ability to effectively communicate the features and benefits of a policy/product/service
Well-developed ability to understand and address issues raised by customers and ability to find solutions to suit customer needs in line with the business
Proven empathetic nature towards customers combined with the ability to address and defuse customer complaints
Highly developed problem-solving ability
Positive, pro-active and highly motivated approach to work
Exceptional time management
Ability to work autonomously in a fast-paced Call Centre environment

Desirable

Previous experience specifically within a Customer Care/ Complaints department and a demonstrated understanding of business processes and procedures

Our Promise to Our People

We are passionate about our core values of Customer First, We Care, One Team, and Results Driven, which define how we approach our work. We recognise that our colleagues are the key to our success. That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:

Fantastic employee benefits including flexi days, flexible working, annual $1200 travel/parking allowance & more

State of the art building facilities including a dedicated & subsidised on-site company café (weekly free lunch) & on-site gym
Health & well-being initiatives and programs
Opportunity to take part in in-house leadership & emotional intelligence workshops
Quarterly award functions and a grand annual conference to recognise our people
Retail discounts e.g. movie tickets, live shows + more
Morsl market (a fully automated self-serve, food and drink marketplace with a wide variety of meals, snacks and drinks)

Who We Are

Greenstone distributes insurance products under trusted brands in Australia, New Zealand and Canada. Some of our brands are Buddy, Australian Seniors, New Zealand Seniors, OneChoice, Real Insurance, SPCA Pet Insurance, Prime Pet Insurance, North Cover, FiftyUp, Guardian and Choosi.

We are the leading distributor of direct Insurance products in the Australian insurance market. Since launching into the Financial Services sector in 2007, Greenstone has experienced a commanding volume of growth being recognised for our credible brands, customer focused values and people-driven work culture.

We are passionate about our core values, which contribute towards the positive culture that supports our employees, our customers and our community.

Location

Great central location in Norwest Business Park, Norwest, only a short walk from Norwest Metro station and also direct bus access from Parramatta and Blacktown.

Quick Apply

Refine Your Search

customer support specialist jobs in parramatta, nsw

Customer Care Agent

Christmas Casual Sales Assistant | Angus & Coote Parramatta

NDIS Local Area Coordinators

Client Service Officer - Estate Planning and Administration

Entry Level Solar Representative - Tele Sales

Customer Service Officer

Medical Receptionist - Kingsgrove

HRIS Manager

Retail Assistant

Customer Service Representative (Inbound Contact Centre)

Solutions Consultant

Desktop Home Assessor

Claims Knowledge & Communications Specialist

Customer Service Specialist - Permanent

Specialist: Seasonal Contract - Full Time or Part Time

Client Solutions Specialist - Front Line

Sales & Marketing Coordinator

Entry Level Solar Sales Representative

Team Member - Part-Time - Permanent

Onsite Assistant Facility Manager

I want to receive the latest job alert for customer support specialist in parramatta, nsw

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