In-Demand Chief operating officer Jobs in Parramatta, Nsw

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
General Manager - East Coast based
Cater Care Australia / Cater Care Services —Parramatta NSW
- Full-time
- Hospitality
- Culinary experience
- No degree
- Employee discount
Quick Apply
4d
Chief Operating Officer
Advanced Navigation —Sydney NSW
- Management
- Engineering
- Master's degree
Chief Governance and Risk Officer
Commonwealth Director of Public Prosecutions (CDPP) —Sydney NSW
- $227,116 - $293,139 a year
- Management
- Analysis skills
- Leadership
5d
Chief Operating Officer Regional & Agribusiness
Commonwealth Bank —Sydney NSW
- Full-time
- AI
- Communication skills
4d
Chief Marketing Officer (CMO)
Elements Group —Sydney NSW
- $90,000 - $110,000 a year
- Full-time
- CRM software
- Hospitality
- Marketing
- Employee discount
Quick Apply
Global Director of Strategic Communications
Our Common Home —Sydney NSW
- Full-time
- Remote
- AI
- Health insurance
Chief People Officer
Anglicare —Greater Sydney NSW
- Full-time
- Hybrid work
- Leadership
7d
Events Manager (12-Month Fixed Term Maternity Leave Cover)
Bankstown Sports Club —Bankstown NSW
- Weekend availability
- Hospitality
- Customer service
- Budgeting
- Free parking
Quick Apply
Chief Operating Officer - Equity Derivatives & Trading
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- AI
- Office experience
- Annual leave
- Work from home
Chief Operations Manager
HumanKapital —Sydney NSW
- Full-time
- Management
- Microsoft Office
- Leadership
10h
Head of Talent, Leadership & Capability
Cerebral Palsy Alliance —Allambie Heights NSW
- Full-time
- Management
- Leadership
- Parental leave
- Employee assistance program
Chief of Staff, CCO
Immutable X —Sydney NSW
- Full-time
- Remote
- AI
- Marketing
- Analytics
- Health insurance
- Annual leave
Chief Financial Officer
Kennards Self Storage —Macquarie Park NSW
- Communication skills
- Negotiation
8d
Procurement Manager
Barker College —Hornsby NSW
- Microsoft Office
- Administrative experience
- Communication skills
8d
Manager, Technical Solutions
Virgin Australia —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Work from home
GM - Security Strategy & Architecture
Woolworths Group —Bella Vista NSW
- Full-time
- AI
- Leadership
- Negotiation
- Parental leave
8d
Project Officer for Digital Communications
University of Sydney —Camperdown NSW
- $107,312 - $115,686 a year
- Full-time
- University
- Education
- Organisational skills
3d
Operational Risk Manager
HCF —Sydney NSW
- Full-time
- Communication skills
- Parental leave
- Pet insurance
10d
Senior People & Culture Partner - Technology
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- Leadership
- Annual leave
- Work from home

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Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?
Provide a covering letter to describe your motivation for applying to this position.
Share a practical example of how you have led the establishment or expansion of disability support service or another business service?
Briefly detail your experience maintaining operational consistency across diverse teams, including how you overcame a specific challenge.
What is an example of a successful outcome that demonstrates your approach to management?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

Quick Apply

Refine Your Search

chief operating officer jobs in parramatta, nsw

Operations Manager - NDIS Service Provider

General Manager - East Coast based

Chief Operating Officer

Chief Governance and Risk Officer

Chief Operating Officer Regional & Agribusiness

Chief Marketing Officer (CMO)

Global Director of Strategic Communications

Chief People Officer

Events Manager (12-Month Fixed Term Maternity Leave Cover)

Chief Operating Officer - Equity Derivatives & Trading

Chief Operations Manager

Head of Talent, Leadership & Capability

Chief of Staff, CCO

Chief Financial Officer

Procurement Manager

Manager, Technical Solutions

GM - Security Strategy & Architecture

Project Officer for Digital Communications

Operational Risk Manager

Senior People & Culture Partner - Technology

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