In-Demand Entry level technical support Jobs in Parkville, Vic

Migration Assistant/s
Knowbal Migration and Education —Melbourne VIC
- Full-time
- CRM software
- Management
- Microsoft Office
Quick Apply
24/7 Data Centre Technician
NEXTDC —Tullamarine VIC
- Full-time
- Customer service
- Communication skills
- On-the-job training
Quick Apply
L1 Desktop Support Engineer (Band 1) – Full-Time | Melbourne | Australian Citizenship Required
Impelsoft Pty Ltd —Melbourne VIC
- $30 - $35 an hour
- Full-time
- Microsoft Outlook
- Microsoft Office
- Bachelor's degree
Quick Apply
EMC Engineer EMC/EMR Testing and Assessments – Trainee
EMC Technologies —Melbourne VIC
- Overtime
- Engineering
- Microsoft Office
- EMR systems
Trainee Service Technician
Draeger —Notting Hill VIC
- Full-time
- Management
- Microsoft Office
- Business
- On-the-job training
- Employee assistance program
Practice Receptionist (Allied Health / Medical)
Eat Love Live —Collingwood VIC
- $55,000 - $75,000 a year
- Full-time
- Management
- Medical office experience
- Administrative experience
Quick Apply
7d
Customer Support Specialist
Unimarket Pty Ltd —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Data analysis skills
- Administrative experience
Quick Apply
1d
Graduate Backend PHP Developer
Balance Internet —Melbourne VIC
- Full-time
- SQL
- Work from home
Ethics & Governance Officer
Peter MacCallum Cancer Centre —Parkville VIC
- $66,768.00 - $73,811.92 a year
- Full-time
- Hybrid work
- Research
- Communication skills
- Time management
- Annual leave
9d
Assistant Property Manager
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
Assistant Product Manager
NHP —Melbourne VIC
- Full-time
- Engineering
- Analysis skills
- No degree
- Health insurance
- Parental leave
Quick Apply
Graduate Rotation Program
TurksLegal —Melbourne VIC
- Full-time
- Communication skills
- Health insurance
- Parental leave
Project Manager for Installations - VIC
GE HEALTHCARE —Hawthorn VIC
- AutoCAD
- PMP
- Salesforce
Pharmacy Technician Grade 3
Peter MacCallum Cancer Centre —Parkville VIC
- $67,138 a year
- Weekend availability
- Senior Secondary Certificate of Education
- Organisational skills
- Computer skills
- Annual leave
Client Engagement Manager
ADP —Cremorne VIC
- Microsoft Word
- Microsoft Excel
- Customer service
Assistant Property Manager
JLL —Melbourne VIC
- Microsoft Excel
- Customer service
- Microsoft Office
Client Solutions Specialist
Live Nation —Melbourne VIC
- Full-time
- CRM software
- Management
- Microsoft Office
Multinational Account Executive
AXA —Melbourne VIC
- Contract
- Microsoft Excel
- Customer service
- Microsoft Office
VCE Maths Tutor
Contour Education —Point Cook VIC
- $100,000 a year
- Full-time
- Senior Secondary Certificate of Education
- University
- Education
- Employee assistance program
24/7 Data Centre Technician - Aboriginal or Torres Strait Islanders
NEXTDC —Melbourne VIC
- Night shift
- Customer service
- Communication skills
- On-the-job training
Quick Apply
11d

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Migration Assistant/s

Knowbal Migration and Education
Melbourne VIC

Quick Apply

Job Details

Full-time

Qualifications

CRM software
Management
Law
Microsoft Office
Administrative experience
Education
Bachelor's degree
Diploma
Graduate diploma
Business
Associate degree
Communication skills

Full Job Description

Role Description – Migration Assistant/s

Role Title: Migration Admin Assistant/s

Reports to: Lawyer, Legal Associate, Case Managers and Sr. Migration agents

Employment Type:Full-time

Location:Level 1/25 Elizabeth Street, Melbourne – VIC 3000.

308, Level 3, 101 Overton Road - Williams Landing, VIC 3027

Role Purpose:

The Migration assistant/s supports lawyer, legal associate, case managers and migration agents in the day-to-day handling of client files by managing documentation, coordinating client communications, and ensuring cases progress smoothly and in compliance with relevant regulations. This role is vital to maintaining service quality, organisation, and case efficiency across the team.

Key Responsibilities:

Case Support & Administration

Prepare document checklists and assist with visa or education application forms.
Review client-provided documents for accuracy and completeness.
Enter and update data in CRM and case tracking systems.
Organise digital files and ensure proper case labelling and version control.

Client Communication

Communicate with clients via email and phone to request missing documents or provide instructions.
Send reminders for deadlines, appointments, or follow-up items.
Log all client interactions in the system.

Compliance & Documentation

Ensure documentation meets internal quality standards and external regulatory requirements.
Follow privacy and confidentiality policies strictly.
Assist with internal audits or file reviews as requested.

Team Collaboration

Work closely with case associates, migration agents, and administrative staff.
Attend regular team meetings and contribute to workflow updates.
Provide ad hoc support for special projects or urgent casework when needed.

Skills & Qualifications:

Education:

Pursuing or Completed Graduate Diploma in Migration Law.
Diploma or bachelor's degree in administration, Business, Law, or related field (preferred).

Experience:

0-2 years' experience in administration, legal support, client services, or education/migration sector.
Experience using CRM or file management software is an advantage.

Technical Skills:

Proficiency in Microsoft Office or Google Workspace.
Comfortable using digital case management tools and cloud storage platforms.

Key Competencies:

Strong attention to detail and accuracy
Organisational and time-management skills
Clear written and verbal communication
Client-friendly and professional manner
Ability to follow instructions and ask clarifying questions
Team-oriented, with a proactive attitude

Performance Indicators:

Task accuracy and documentation quality
Responsiveness to client and team needs
Timeliness of case support delivery
Compliance with privacy, file, and process standards
Contribution to team operations and efficiency

Key Performance Indicators – Migration Assistant/s

KPI Area

Indicator

Target / Measure

Documentation Accuracy

Completeness and correctness of prepared documents and checklists

98% documents require no major correction

Task Turnaround Time

Time taken to complete assigned tasks (e.g. file prep, data entry)

Tasks completed within 24–48 hours of assignment

File Management

Organisation and maintenance of client files in CRM or digital folders

100% of files accurately updated and labelled

Client Follow-Up

Timely client communication (reminders, document requests, etc.)

Follow-ups sent within 24 hours of instruction

Support to Case Managers

Responsiveness and quality of support provided

100% of support tasks completed on time and as per instructions

Compliance Support

Adherence to internal documentation and process compliance standards

0 compliance issues raised during audits

Collaboration

Positive contributions to team workflow, including updates and communication

Participates in team check-ins, maintains clear handover notes

Learning & Development

Participation in internal training, system updates, or immigration knowledge sessions

Attends 90% of internal learning activities

Productivity

Number of tasks or files supported/completed weekly

20–30 case actions per week (adjusted for case complexity)

Error Reporting & Resolution

Identifies and flags missing or incorrect client information

100% of flagged issues documented and resolved collaboratively.

These KPIs help monitor the efficiency, attention to detail, and reliability of Case associates while also supporting their growth into more advanced roles.

Quick Apply

Refine Your Search

entry level technical support jobs in parkville, vic

Migration Assistant/s

24/7 Data Centre Technician

L1 Desktop Support Engineer (Band 1) – Full-Time | Melbourne | Australian Citizenship Required

EMC Engineer EMC/EMR Testing and Assessments – Trainee

Trainee Service Technician

Practice Receptionist (Allied Health / Medical)

Customer Support Specialist

Graduate Backend PHP Developer

Ethics & Governance Officer

Assistant Property Manager

Assistant Product Manager

Graduate Rotation Program

Project Manager for Installations - VIC

Pharmacy Technician Grade 3

Client Engagement Manager

Assistant Property Manager

Client Solutions Specialist

Multinational Account Executive

VCE Maths Tutor

24/7 Data Centre Technician - Aboriginal or Torres Strait Islanders

I want to receive the latest job alert for entry level technical support in parkville, vic

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