We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
At Travel + Leisure Co., where memories start with you, our teams play a vital role in creating exceptional holiday experiences while building rewarding careers in hospitality.
We are currently seeking an experienced and passionate Resort Manager to lead the operations of one of our beautiful resorts in North Queensland.
This is an exciting opportunity for a hospitality leader who enjoys building strong teams, driving operational excellence, and creating memorable experiences for our owners and guests in one of Australia’s most sought-after holiday destinations.
As Resort Manager, you will oversee the overall operations and performance of the resort, ensuring exceptional service standards and a positive team culture.
Key responsibilities include:
Leading the day-to-day operations of the resort across all departments
Building and developing a high-performing team focused on hospitality and service excellence
Managing budgets, financial performance and operational KPIs
Ensuring the resort consistently delivers outstanding owner and guest experiences
Partnering with corporate teams to implement operational initiatives and improvements
Maintaining strong relationships with Body Corporate representatives, owners and local stakeholders
Ensuring compliance with company policies, safety standards and regulatory requirements
Identifying opportunities to enhance operational efficiency and resort performance
We’re looking for a hospitality professional who thrives in a dynamic resort environment and enjoys leading teams to success.
You will bring:
Proven experience in hotel or resort management
Strong operational knowledge across front office, housekeeping, maintenance and guest services
Demonstrated experience managing budgets, performance metrics and financial outcomes
Exceptional leadership and team development skills
Strong stakeholder management and communication abilities
A genuine passion for hospitality and creating memorable guest experiences
At Travel + Leisure Co., we believe great hospitality starts with great people. When you join our team, you’ll be part of a company that supports your career growth while creating meaningful experiences for travellers.
Benefits include:
Professional development and career growth opportunities
Hotel and resort discounts across Australia, New Zealand and Fiji
Recognition programs celebrating associate contributions
Health and wellbeing initiatives
Birthday leave
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.
