In-Demand scheduling coordinator Jobs in palm beach qld

Customer Success Coordinator
Spic N Span —Burleigh Heads QLD
- $30 - $34 an hour
- Temporary
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Employee assistance program
Quick Apply
Rostering Coordinator
Spic N Span —Burleigh Heads QLD
- $30 - $34 an hour
- Temporary
- Microsoft Office
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
Communications & Marketing Coordinator
Neumann Steel Pty Ltd —Currumbin QLD
- $75,000 - $85,000 a year
- Full-time
- Marketing
- Research
- Microsoft Office
- Employee assistance program
- Free food
Quick Apply
7d
Operations Coordinator
Buildsafe —Arundel QLD
- Full-time
- Employee assistance program
- Gym membership
Quick Apply
13d
Automotive Customer Service Coordinator
Midas Tyre & Auto Service Labrador —Labrador QLD
- $30 - $35 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
- Profit sharing
- Employee discount
Quick Apply
Customer Service Coordinator
Buildsafe —Arundel QLD
- Full-time
- Customer service
- Administrative experience
- Computer skills
- Employee assistance program
Quick Apply
Roster Coordinator
Arcare Aged Care —Parkwood QLD
- Full-time
- Communication skills
- Paid training
- Health insurance
Production Coordinator
Infiinty Group —Southport QLD
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
Quick Apply
Marketing Coordinator
SOFITEL —Broadbeach QLD
- Part-time
- Remote
- Communication skills
Quick Apply
2d
Patient Consultant
Nova Dental Group —Gold Coast QLD
- Full-time
- Hybrid work
- Clinic
Quick Apply
Project Coordinator - Arundel, Gold Coast
Teamified —Arundel QLD
- $80,000 - $100,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick Apply
Brand and Content Coordinator
Living Gems Pty Ltd —Bundall QLD
- Full-time
- CRM software
- Hospitality
- Writing skills
Production Manager - Joinery Fabrication
Teamified —Arundel QLD
- $110,000 - $140,000 a year
- Full-time
- Carpentry
- Manufacturing
- Leadership
Quick Apply
Clinical Nurse (Mental Health - Acute Care Team)
Queensland Government —Gold Coast QLD
- Temporary
- Nursing
- Clinic
- Bachelor's degree
- Employee assistance program
2d
Mental Health Clinician (Mental Health - Acute Care Team)
Queensland Government —Gold Coast QLD
- Temporary
- Nursing
- Clinic
- Bachelor's degree
- Employee assistance program
2d

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Rostering Coordinator
Spic N Span —Burleigh Heads QLD
Plan, manage, and evaluate various aspects of aged care and disability supports including gardening, cleaning, social supports and transport.
$30 - $34 an hour
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Customer Success Coordinator
Spic N Span —Burleigh Heads QLD
We’re seeking a Customer Success Coordinator to become the welcoming voice of Spic N Span — answering incoming calls, assisting with service enquiries, managing…
$30 - $34 an hour
Quick Apply

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Customer Success Coordinator

Spic N Span -
Burleigh Heads QLD

Quick Apply

Job Details

Temporary | Casual
$30 - $34 an hour

Benefits

Employee assistance program
Salary packaging

Qualifications

CRM software
Customer service
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full Job Description

Customer Success Coordinator | Spic N Span

At Spic N Span, we’re redefining what it means to work in human services. We’re smart but never corporate, friendly but never flippant, professional but never dry.

We’re seeking a Customer Success Coordinator to become the welcoming voice of Spic N Span — answering incoming calls, assisting with service enquiries, managing day-to-day queries, resolve issues with service, onboard new clients, build and maintain strong relationships with customers across our Spic N Span network. The Customer Success Coordinator serves as a vital link between the company and its clients, ensuring a positive experience for all parties involved.

If you’re someone who thrives on helping others, communicates with warmth and clarity, and enjoys a fast-paced, people-centered role, we’d love to hear from you.

Salary: $30-$34 per hour depending on experience

Location: Burleigh Heads

Work Type: Casual, approx. 20-25 hours per week

Shift: Monday, Tuesday, Thursday & Friday | 11am - 4pm

Position Purpose

The Client Experience Officer is responsible for delivering outstanding service to clients, participants, and stakeholders by acting as the first point of contact for all incoming calls and general enquiries.

This role supports the coordination of services by managing simple rostering adjustments across multiple Spic N Span entities, ensuring smooth communication, accurate record-keeping, and a seamless client experience — all while upholding Spic N Span's commitment to quality, inclusion, and care.

Key Responsibilities

Client Experience & Communication

Answer all incoming calls and emails in a professional and timely manner.
Provide accurate information regarding services, scheduling, and support processes.
Escalate complex or urgent matters to the appropriate teams as required.
Build rapport with clients, participants, and their support networks while maintaining confidentiality and professionalism.
Build and maintain strong relationships with customers, regularly checking in to assess satisfaction and address any issues.
Excellent communication and problem-solving skills, patience, organization, and attention to detail.
Identifies opportunities for upselling and cross-selling to increase revenue and customer value.
Maintain accurate client and scheduling records across Spic N Span systems.
Assist with preparation of documentation, data entry, and reporting.
Support communication between departments to ensure service efficiency.
Identify and suggest process improvements to enhance customer and staff experience.
Work collaboratively with other departments.
Contribute to a positive and supportive team culture, even when working remotely.
Attend virtual meetings, training sessions, and participate in continuous improvement initiatives.

Selection Criteria

Essential

Previous experience in a customer service, administration, sales or scheduling role.
Exceptional communication and interpersonal skills, particularly over the phone.
Ability to manage multiple tasks and competing priorities.
Strong attention to detail and organisational skills.
Proficiency in Microsoft Office and rostering or CRM systems.
Ability to maintain discretion, confidentiality, and professionalism.
Understanding of, or willingness to learn about, the NDIS and disability sector.
Willingness and flexibility to help as required.

Desirable

Experience in NDIS, healthcare, or community services settings.
Knowledge of rostering or client management platforms (e.g., ShiftCare, Lumary, or similar).
Experience working in a multi-entity environment.

Why Join Spic N Span?

Hybrid working arrangements and flexible hours that support work–life balance following initial training.
Purpose-driven organization making a genuine impact.
Supportive and inclusive team culture.
Ongoing development opportunities, benefit programs and access to Employee Assistance Program (EAP).
Novated leasing salary packaging.

Ready to be the voice and heart of Spic N Span?

Apply now with your resume and a short cover letter outlining why you’re the perfect fit.

Company Overview

Please visit our company website for more information

Quick Apply

Refine Your Search

scheduling coordinator jobs in palm beach qld

Customer Success Coordinator

Rostering Coordinator

Communications & Marketing Coordinator

Operations Coordinator

Automotive Customer Service Coordinator

Customer Service Coordinator

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Production Coordinator

Marketing Coordinator

Patient Consultant

Project Coordinator - Arundel, Gold Coast

Brand and Content Coordinator

Production Manager - Joinery Fabrication

Clinical Nurse (Mental Health - Acute Care Team)

Mental Health Clinician (Mental Health - Acute Care Team)

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