In-Demand inbound team Jobs in palm beach, qld

Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
Inbound Team Leader
Princess Polly —Highland Park QLD
- Full-time
- Google Suite
- Leadership
- Communication skills
- Employee discount
Quick Apply
Customer Service Advisor
Concentrix —Clear Island Waters QLD
- $35.77 an hour
- Part-time
- Customer service
8d
Warehouse Operator, Counter Sales (Carrara, QLD)
CSR —Carrara QLD
- Full-time
- Customer service
- Forklift
- POS
- Parental leave
- Employee assistance program
Quick Apply
Parts Advisor, Burleigh Heads
Tesla —Burleigh Heads QLD
- Full-time
- Maintenance
- Microsoft Office
- Communication skills
Part Time Customer Experience Specialist
Kinetic —Molendinar QLD
- Part-time
- Salesforce
- Analysis skills
- Communication skills
10d
Customer Service Coordinator
Buildsafe —Arundel QLD
- Full-time
- Customer service
- Administrative experience
- Computer skills
- Employee assistance program
Quick Apply
Customer Experience Specialist
Kinetic —Molendinar QLD
- Part-time
- Salesforce
- Analysis skills
- Communication skills
- Employee assistance program
Parts Interpreter
Burson —Burleigh Town QLD
- Full-time
- Customer service
- Merchandising
- Maintenance
Quick Apply
Customer Service Representative
Shred-X —Gold Coast QLD
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Employee discount
3d
Client Service Officer
HUB24 —Gold Coast QLD
- Full-time
- Communication skills
- Time management
Customer Service Representative
Foundever —Gold Coast QLD
- Full-time
- Remote
- Customer service
- Computer skills
- Financial services
Patient Consultant
Nova Dental Group —Gold Coast QLD
- Full-time
- Hybrid work
- Clinic
Quick Apply
Account Executive
Zonos —Gold Coast QLD
- Full-time
- Sales
- Business development
- Organisational skills
Retail Sales & Design Team Member
Stratco —Carrara QLD
- Full-time
- Data entry
- Computer skills
- Manufacturing
- Employee assistance program
10d
Sales Executive
AccorHotel —Broadbeach QLD
- Full-time
- Sales
- Organisational skills
- Communication skills
Quick Apply
Account Executive - Small Business
HubSpot —Gold Coast QLD
- Hybrid work
- Management
- Sales
- Business development
Quick Apply
Sales Account Manager
Sitesec —Gold Coast QLD
- Sales
- Office
- Construction
Senior Partner Specialist
HubSpot —Gold Coast QLD
- Hybrid work
- Sales
- AI
- Communication skills
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Inbound Team Leader
Princess Polly —Highland Park QLD
Amazing product discounts and Team perks. If you’re a natural people leader who loves a fast-paced environment, thinks in solutions, not problems, and gets…
Quick Apply
Customer Service Coordinator
Buildsafe —Arundel QLD
Receive and respond to phone calls (inbound and outbound), along with email enquiries from customers; A strong understanding and comfortability associated with…
Quick Apply

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Customer Contact Officer

Serco Plc -
Varsity Lakes QLD

Apply Now

Job Details

Casual
$35.76 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$35.76 per hour (includes 25% casual loading)
This role operates on weekday shifts between 8:00 AM to 8:00 PM, with no weekend hours required
Approximately 20 - 30 hours per week, with capacity to increase to up to 38 hours, subject to business requirements
Complete 6 weeks of full-time training at our Varsity Lakes contact centre, then enjoy the flexibility of working from home, or from office or a hybrid model
Access to our extensive benefits including our rewards and discounts program
Access to our 24/7 Employee Assistance Program for you and your family

Make an impact at Serco

As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To join our team, you’ll be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
If you wish to work from home after completing training, you’ll need to supply your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

inbound team jobs in palm beach, qld

Customer Contact Officer

Inbound Team Leader

Customer Service Advisor

Warehouse Operator, Counter Sales (Carrara, QLD)

Parts Advisor, Burleigh Heads

Part Time Customer Experience Specialist

Customer Service Coordinator

Customer Experience Specialist

Parts Interpreter

Customer Service Representative

Client Service Officer

Customer Service Representative

Patient Consultant

Account Executive

Retail Sales & Design Team Member

Sales Executive

Account Executive - Small Business

Sales Account Manager

Senior Partner Specialist

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