In-Demand guest service agent Jobs in palm beach, qld

Guest Service Agent
Oaks Hotels —Kingscliff NSW
- $26.70 - $40.05 an hour
- Weekend availability
- Resort
- Parental leave
- Employee assistance program
Quick Apply
Guest Service Agent
MERCURE —Carrara QLD
- $33.38 - $46.73 an hour
- Weekend availability
- Microsoft Office
- Agile
- Communication skills
Quick Apply
Guest Service Agent
Village Roadshow —Gold Coast QLD
- $33.38 - $40.05 an hour
- Weekend availability
- Resort
- Employee assistance program
Guest Service Agent
Accor Apartments & Realty —Tweed Heads NSW
- Part-time
- Hospitality
- Front desk
- Communication skills
6d
Guest Service Agent
langhamhotelsgoldcoast —Gold Coast QLD
- Part-time
- Hospitality
- Customer service
- Resort
2d
Reservations Agent
Accor Apartments & Realty —Kingscliff NSW
- Part-time
- Hospitality
- Customer service
- Communication skills
Night Guest Service Agent
Avani —Gold Coast QLD
- $26.70 - $40.05 an hour
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
9d
Group Reservations Agent
AccorHotel —Surfers Paradise QLD
- $27.92 an hour
- Full-time
- Management
- Organisational skills
- Front desk
Quick Apply
5d
Front Office Supervisor
Hyatt Regency Aruba Resort, Spa and Casino —Palm Beach QLD
- Full-time
- Customer service
- Supervising experience
- Leadership
Housekeeping Team Leader
Travel + Leisure Co. —Kirra Beach QLD
- Part-time
- Resort
Quick Apply
Sales Executive
AccorHotel —Broadbeach QLD
- Full-time
- Sales
- Organisational skills
- Communication skills
Quick Apply

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Guest Service Agent
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You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you…
$26.70 - $40.05 an hour
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Guest Service Agent

Oaks Hotels -
Kingscliff NSW

Quick Apply

Job Details

Full-time
$26.70 - $40.05 an hour

Benefits

Birthday leave
Parental leave
Employee assistance program
Insurance services

Full Job Description

Company Description

Joining Minor means you become a partner in a diverse, expanding global organisation with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle.
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Job Description

Oaks Casuarina Santai Resort are looking for a full time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

Rotating roster across Monday to Sunday
Shift times scheduled within 7:00am to 11:00pm
Immediate start available

Hourly Rates (excluding superannuation):

Monday - Friday: $26.70 per hour

Saturday: $33.38 per hour

Sunday: $40.05 per hour

Qualifications

Successful candidates will have:

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:

50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
Access to Minor Hotels ANZ paid parental leave benefits
Additional paid leave including Birthday and Study leave.
Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.
NIB Insurance discounts
Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
Discount on Furniture
50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
Wellbeing programs with Uprise (EAP)
Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults.

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

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guest service agent jobs in palm beach, qld

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Reservations Agent

Night Guest Service Agent

Group Reservations Agent

Front Office Supervisor

Housekeeping Team Leader

Sales Executive

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