In-Demand Home sales Jobs in Pakenham Vic

Customer Service Representative
Rehab Hire & Sales —Pakenham VIC
- $60,000 - $68,000 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
Quick Apply
8d
Warehouse Operative
TXO Group —Pakenham VIC
- Up to $58,000 a year
- Full-time
- Microsoft Excel
- Forklift
- Microsoft Office
Quick Apply
12h
Business Development Manager
My Second Home —Cranbourne VIC
- Up to $46.70 an hour
- Part-time
- Hybrid work
- CRM software
- Sales
- Business development
- Travel reimbursement
Quick Apply
3d
Internal Sales
REXEL —Dandenong VIC
- Full-time
- Sales
- Customer service
- Microsoft Office
- Parental leave
Quick Apply
Marketing Specialist
Aussie Ecomarks —Pakenham VIC
- $75,000.00 - $103,821.90 a year
- Full-time
- In-person
- Work from home
- Parental leave
Quick Apply
Berwick Personal Trainer - Leads Provided, No Rent Model
Jamie Fitness —Berwick VIC
- From $38.35 an hour
- Sales
- First Aid Certification
- In-person
- Gym membership
Quick Apply
Warehouse Operative
TXO Systems —Pakenham VIC
- Up to $58,000 a year
- Full-time
- Microsoft Excel
- Forklift
- Microsoft Office
12h
Department Manager
Spotlight —Fountain Gate VIC
- Full-time
- Merchandising
- First Aid Certification
- Leadership
- Profit sharing
- Employee assistance program
Join Our Officer Team as a Personal Trainer - Leads and Zero Rent
Jamie Fitness —Officer VIC
- From $38.35 an hour
- Urgently hiring
- Sales
- First Aid Certification
- In-person
- Gym membership
Quick Apply
5d
Personal Trainer Opportunity - Pakenham (Snap Fitness) - Leads and No Rent
Jamie Fitness —Pakenham VIC
- From $38.35 an hour
- Sales
- First Aid Certification
- In-person
- Gym membership
Quick Apply
3d
Sales Consultant
Barry Plant —Pakenham VIC
- $50,000 - $300,000 a year
- Full-time
- Customer service
- Communication skills
- Time management
Pakenham Personal Trainer - Leads Provided, No Rent Model
Jamie Fitness —Pakenham VIC
- From $38.35 an hour
- Sales
- First Aid Certification
- In-person
- Gym membership
Quick Apply
5d
Retail Assistant
Elegant Collections —Dandenong VIC
- $21 - $27 an hour
- Part-time
- Sales
- Customer service
- POS
- Employee discount
Quick Apply
4d
Hiring Personal Trainer at Snap Fitness Clyde North - Zero Rent, Warm Leads
Jamie Fitness —Clyde North VIC
- From $38.35 an hour
- Sales
- First Aid Certification
- In-person
- Gym membership
Quick Apply
7d
Local Service Manager | Hallam
Rentokil Initial —Hallam VIC
- $75,000 - $80,000 a year
- Full-time
- Management
Quick Apply
8d
Financial Services Manager
Elders —Pakenham VIC
- Full-time
- Management
- Sales
- Writing skills
Personal Trainer - No Rent, Leads Provided - Cranbourne East
Jamie Fitness —Cranbourne East VIC
- From $38.35 an hour
- Urgently hiring
- Sales
- First Aid Certification
- In-person
- Gym membership
Quick Apply
5d
Casual Sales Assistant | Fountain Gate
Bed Bath N' Table —Fountain Gate VIC
- Weekend availability
- Employee discount
Business Development Manager-Industrial Replacement (Vic/Tas/SA) Sales
Gates Corporation —Dandenong VIC
- Sales
- Marketing
- Engineering
PART TIME SALES ASSISTANT - FOUNTAIN GATE
Neverland Store —Fountain Gate VIC
- Part-time
- Employee discount

I want to receive the latest job alert for home sales in pakenham vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

home sales jobs near pakenham vic

Personal Trainer jobs in Berwick VIC

Sales jobs in Dandenong VIC

Personal Trainer jobs in Northern Beaches Nsw

Personal Shopper, Coles, Woolworths jobs in Perth Wa

Personal Care Worker Aged Care jobs in Labrador Qld

Personal Trainer jobs in Coogee Nsw

Personal Trainer jobs in Bogangar Nsw

Personal Trainer jobs in Brisbane Qld

Personal Assistant jobs in Dandenong North Vic

Personal Trainer jobs in Queensland

Personal Trainer jobs in Leppington Nsw

Personal Trainer jobs in Blacktown Nsw

Personal Trainer jobs in Newcastle Nsw

Personal Care Assistant Night Shift jobs in Melbourne Eastern Suburbs Vic

Trainer Assessor, Horticulture jobs in Victoria

Vocational Education Trainer jobs in Melbourne Vic

Hospitality Trainer jobs in Melbourne Vic

Sales Consultant jobs in West Perth Wa

482 Visa, Sponsorship Marketing Sales jobs in Sydney Nsw

Sales Marketing jobs in Sydney Nsw

Customer Service Representative

Rehab Hire & Sales
Pakenham VIC

Quick Apply

Job Details

Full-time
$60,000 - $68,000 a year
8 days ago

Qualifications

Multilingual
Customer service
Microsoft Office
Analysis skills
Data entry

Full Job Description

As a Customer Service Representative, you are the first point of contact for every client who reaches out to Rehab Hire & Sales. Your work directly shapes the client’s experience of our business: every call you answer, every email you respond to, every booking you process reflects who we are and the standard we set. You combine empathy, accuracy, and accountability to ensure every client — whether an NDIS participant, allied health professional, hospital, TAC or DVA client, aged care or palliative care provider, or member of the public — feels heard, supported, and confident in choosing Rehab Hire & Sales.

You take ownership of every interaction, follow through on every task to completion, and uphold the standards of the Customer Service Division through professionalism, attention to detail, and genuine care for the people we serve. You are reliable, accountable, and proactive — the kind of team member who finds the answer rather than waiting for one.

KEY RESPONSIBILITIES

Customer Enquiries and Communication

▪ Answer incoming customer enquiries via phone, email, live chat, and website forms in a professional, empathetic, and timely manner

▪ Respond to all enquiries within agreed service level timeframes

▪ Provide accurate product, hire, and service information to clients, allied health professionals, and other stakeholders

▪ Take ownership of every client interaction from first contact through to resolution or handover

▪ Maintain a professional and consistent tone of voice across every channel and every interaction

Front of House

▪ Deputise from the showroom manager

▪ Accurately recording details for hire or sale of items

▪ Greet and assist customers in a professional and friendly manner

▪ Demonstrate equipment and products to customers, explaining features, benefits, and usage requirements

Bookings, Quotes, and Order Processing

▪ Process hire bookings, sales orders, and quote requests accurately in ELMS

▪ Prepare quotes, hire agreements, and supporting documentation for clients and funding bodies

▪ Process hire-side service authorisations from NDIS, TAC, DVA, WorkSafe, SWEP, Home Care Packages, MAC, and aged care funding streams

▪ Confirm bookings, delivery details, and timelines with clients and internal teams

▪ Follow up on outstanding customer information required to progress bookings

▪ Follow up on pending quote approvals to progress orders

Stakeholder Liaison

▪ Liaise with NDIS plan managers, support coordinators, occupational therapists, physiotherapists, and other allied health professionals on hire bookings and ongoing hire services

▪ Communicate clearly and professionally with hospital procurement teams, aged care facilities, and palliative care providers

▪ Build and maintain strong working relationships with prescribers and funding stakeholders

▪ Escalate stakeholder growth opportunities to the Customer Service Manager

Issue Resolution and Escalation

▪ Resolve straightforward client queries and issues at first contact wherever possible

▪ Escalate complex complaints, disputes, or sensitive matters to the Customer Service Manager

▪ Escalate participant complaints or safeguarding concerns immediately to the Customer Service Manager and the NDIS & Accounts Manager

▪ Manage difficult conversations with professionalism, empathy, and calm

▪ Take ownership of issues end-to-end, even when resolution requires support from another department

Systems and Data Accuracy

▪ Use ELMS as the primary system for booking, quoting, and recording all customer interactions

▪ Maintain accurate customer records, contact details, and order history

▪ Ensure all data entered into ELMS is correct, complete, and audit-ready

▪ Use MYOB and Microsoft Office Suite as required for day-to-day tasks

▪ Comply with Rehab Hire & Sales workflow processes, maintaining system integrity

Cross-Functional Collaboration

▪ Coordinate with Accounts on invoicing, payment terms, and service authorisations

▪ Coordinate with Operations & Logistics on stock availability, delivery scheduling, and customer expectations

▪ Collaborate with the Repairs & Service team on service requests originating from customer enquiries

▪ Collaborate with the Sales team on lead handover and shared client accounts

▪ Collaborate with the Custom team on complex enquiries requiring clinical or technical specification

▪ Coordinate with the Warehouse on stock movements and order fulfilment across sites

▪ Communicate booking updates, client concerns, and operational issues to the Customer Service Manager

NDIS Compliance Support

▪ Ensure the Customer Service team operates within the NDIS compliance framework set by the NDIS & Accounts Manager

▪ Escalate participant complaints or safeguarding concerns immediately to the NDIS & Accounts Manager

▪ Ensure your department is NDIS-compliant as expected and communicated by the Managing Partner and the Accounts & NDIS Manager

Team Contribution and Workplace Culture

▪ Contribute to a positive, professional, and inclusive team environment

▪ Support colleagues during busy periods, leave coverage, and complex enquiries

▪ Take ownership of your work and meet agreed deadlines without prompting

▪ Participate constructively in team meetings, 1:1s, and training sessions

▪ Bring forward ideas for process improvement based on day-to-day client feedback

▪ Uphold the Rehab Hire & Sales Respect at Work policy and company values

▪ Maintain a visible, engaged presence in the office during agreed working hours

Compliance and Safeguarding

▪ Operate within the NDIS compliance framework set by the NDIS & Accounts Manager and the NDIS Compliance Coordinator

▪ Comply with all NDIS Practice Standards as they relate to client communication and safeguarding

▪ Escalate any compliance, safeguarding, or risk concerns to the Customer Service Manager immediately

▪ Maintain all Rehab Hire & Sales workplace policies

Pay: $60,000.00 – $68,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

home sales jobs in pakenham vic

Customer Service Representative

Warehouse Operative

Business Development Manager

Internal Sales

Marketing Specialist

Berwick Personal Trainer - Leads Provided, No Rent Model

Warehouse Operative

Department Manager

Join Our Officer Team as a Personal Trainer - Leads and Zero Rent

Personal Trainer Opportunity - Pakenham (Snap Fitness) - Leads and No Rent

Sales Consultant

Pakenham Personal Trainer - Leads Provided, No Rent Model

Retail Assistant

Hiring Personal Trainer at Snap Fitness Clyde North - Zero Rent, Warm Leads

Local Service Manager | Hallam

Financial Services Manager

Personal Trainer - No Rent, Leads Provided - Cranbourne East

Casual Sales Assistant | Fountain Gate

Business Development Manager-Industrial Replacement (Vic/Tas/SA) Sales

PART TIME SALES ASSISTANT - FOUNTAIN GATE

I want to receive the latest job alert for home sales in pakenham vic

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected