In-Demand Customer support manager clyde north terrace care community Jobs in Pakenham, Vic

Customer Support Manager - Clyde North Terrace Care Community
Opal HealthCare —Clyde North VIC
- Overtime
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Wellbeing Manager - Clyde North Terrace Care Community
Opal HealthCare —Clyde North VIC
- Management
- Customer service
- Care plans
General Services Officer - Clyde North Terrace Care Community
Opal HealthCare —Clyde North VIC
- Customer service
- Cooking
- Cleaning
Maintenance Officer - Clyde North Terrace Care Community
Opal HealthCare —Clyde North VIC
- Management
- Customer service
- Maintenance

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Customer Support Manager - Clyde North Terrace Care Community

Opal HealthCare -
Clyde North VIC

Apply Now

Job Details

Casual

Benefits

Annual leave

Qualifications

Sales support
Management
Sales
Administrative experience
Recruiting
Payroll
Leadership
Time management

Full Job Description

POSITION DESCRIPTION | CUSTOMER SUPPORT MANAGER

POSITION PURPOSE: The position has four key elements

Ensure full occupancy of the care community through effective sales and admissions processes.

Maximise the uptake of Additional Services and ensure effective provision.

Lead and provide efficient and effective clerical and administration services, which support the Operations of the business.

Lead a team that delivers customer support services, responsive to the needs of residents, team members, visitors, and service providers.

REPORTING STRUCTURE: This position reports directly to the General Manager, with a dotted line responsibility to the Regional Relationship Manager (for all sales and admissions processes).

KEY ACCOUNTABILITY AREAS

1. People & Leadership

Create and/or sustain a high performance culture.
Provide an environment where team members, residents and families can openly raise questions and suggestions.
Actively provide feedback to the Customer Support Team to build their knowledge and skills.
Support the General Manager in bringing Opal’s Vision, Mission and Values to life through all actions, decisions and behaviours.