In-Demand Customer service manager ii Jobs in Pagewood Nsw

Customer Success Manager II (FTC)
Braze —Sydney NSW
- $112,000 a year
- Contract
- Hybrid work
- APIs
- Communication skills
- Time management
- Dental insurance
- Annual leave
Quick Apply
Team Member - Bondi Junction
Grill'd —Bondi Junction NSW
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Crown St
Grill'd —Darlinghurst NSW
- Part-time
- No experience needed
- Employee discount
Quick Apply
Crew Team Leader
Shanes Trees —Sydney NSW
- $38 - $50 an hour
- Overtime
- Customer service
- First Aid Certification
- Leadership
Quick Apply
Account Manager II
PAC Panasonic Avionics Corporation —Alexandria NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Team Member - Macquarie Centre
Grill'd —Macquarie Park NSW
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Drummoyne
Grill'd —Drummoyne NSW
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Miranda
Grill'd —Miranda NSW
- Part-time
- No experience needed
- Employee discount
Quick Apply
Junior Payroll Specialist
Dayforce —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Communication skills
Quick Apply
8d
Account Manager II
Panasonic —Alexandria NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Team Member - Kirrawee
Grill'd —Kirrawee NSW
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Galeries
Grill'd —Sydney NSW
- Part-time
- No experience needed
- Employee discount
Quick Apply
SK-II | Beauty Opportunities
David Jones —Sydney NSW
- Part-time
- Retail sales
Team Member - Crows Nest
Grill'd —Crows Nest NSW
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Lane Cove
Grill'd —Lane Cove NSW
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Neutral Bay
Grill'd —Neutral Bay NSW
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Dee Why
Grill'd —Dee Why NSW
- Part-time
- No experience needed
- Employee discount
Quick Apply
Sr. CRA (Level II)
Thermo Fisher Scientific —Sydney NSW
- Full-time
- Laboratory
- Microsoft Excel
- Patient monitoring
- Parental leave
- Employee assistance program
Aviation Security Duty Shift Manager
Australian Concert and Entertainment Security (ACES) —Redfern NSW
- 12 hour shift
- CPR Certification
- Management
- Customer service
- Paid training
11d
Regional Installation Manager
EROAD —Sydney NSW
- Full-time
- Electrical experience
- Leadership
- Communication skills
- Employee assistance program

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customer service manager ii jobs near pagewood nsw

Customer Success Manager II (FTC)

Braze -
Sydney NSW

Quick Apply

Job Details

Contract | Fixed term
$112,000 a year

Benefits

Dental insurance
Matched giving program
Annual leave
Parental leave
Vision insurance
Paid volunteer leave

Qualifications

Direct marketing
APIs
Communication skills
Time management

Full Job Description

At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you.

As a Customer Success Manager in our Enterprise team you will be part of a team managing some of the world's biggest and most recognizable brands. This is a 14 month fixed term contract.

WHAT YOU'LL DO

Partner with Account Executives to ensure commercial alignment & drive client renewals, retention & net retention targets for your customers
Be your customers' main point of contact and trusted advisor at Braze
Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
Proactively analyze your customer product usage to identify opportunities and risks to account health
Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.
Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.
In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.
You will likely spend time onsite with customers and may travel [internationally]

Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.

WHO YOU ARE

You are passionate about customer success and find satisfaction in helping your customers achieve great things. You have a proven track record in customer success and are seeking to progress your career, with one of the industry's most advanced customer success teams, by working with established, household-name, enterprise customers with over 1,000 employees.

You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve
You're excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly
You're known for being a "team player." We just can't emphasize this enough
You build great relationships with colleagues and customers
You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
You have excellent time management skills
You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc
2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management

Please note the salary for this position is a fixed Base of AUD 112,000 per annum.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 "Best of Marketing and Digital Advertising Software Product" in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America's Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Quick Apply

Refine Your Search

customer service manager ii jobs in pagewood nsw

Customer Success Manager II (FTC)

Team Member - Bondi Junction

Team Member - Crown St

Crew Team Leader

Account Manager II

Team Member - Macquarie Centre

Team Member - Drummoyne

Team Member - Miranda

Junior Payroll Specialist

Account Manager II

Team Member - Kirrawee

Team Member - Galeries

SK-II | Beauty Opportunities

Team Member - Crows Nest

Team Member - Lane Cove

Team Member - Neutral Bay

Team Member - Dee Why

Sr. CRA (Level II)

Aviation Security Duty Shift Manager

Regional Installation Manager

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