Technical Sales Representative
Central West NSW (Orange region) | Field-Based
About the Role
Reporting to the Account Manager East (Metal), the Technical Service Representative provides on-site technical support and service to customers across the Central West region. This role focuses on maintaining strong customer relationships, troubleshooting issues, and ensuring optimal product performance and safety compliance.
This role is field-based and can be performed from anywhere within the Central West NSW region, with regular travel to customer sites in and around Orange. Candidates in adjacent regions may also be considered, subject to travel requirements.
Key responsibilities include:
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Conduct product testing on a regular basis, including installation, component, pull and tension tests.
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Maintain optimum liaison with customers in each allocated territory.
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Liaise with Technical Staff of customers to monitor any changes in attitude or requirements. Liaise with Purchasing/Stores Personnel to monitor demand fluctuations.
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Work closely with customers to continually improve and add value to their business, at the same time recognising the implications of our actions on profitability.
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Ensure that company products are performing to the satisfaction of customers.
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Assist the Regional Sales Manager in the preparation of annual sales and cost budget for regional operations
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Recognize and encourage new product development opportunities, ensure customers are aware of full product range.
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Provide monthly reports on regional activities and performance to budget to Regional Sales Manager.
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Ability to regularly visit underground mine sites
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Ensure all relevant mine site medicals and inductions are up to date at all times.
About You:
You bring a strong combination of technical knowledge and customer-focused sales experience to the Technical Sales and Service Representative role. With your ability to understand complex technical concepts and apply them in customer-facing situations, you’re well-equipped to provide expert advice, conduct product testing, and ensure product performance meets expectations. Your proactive mindset helps drive business growth by identifying new opportunities and promoting the full product range. You also bring excellent communication, strong organisational skills, and a commitment to safety, compliance, and continuous improvement—making you a valuable contributor to the team.
About Us:
Our products and services prioritize safety and efficiency, supported by a resilient global supply chain and a team of experienced specialists. As a major manufacturer and supplier of ground control solutions for the mining and tunnelling industry, we offer a comprehensive product portfolio and hold a strong market position. We are committed to ongoing development of new technologies aimed at improving project safety and efficiency.
We also provide galvanising and other related services to the mining, civil, marine, commercial, and industrial industries.
Why Sandvik?
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Inclusive Culture: We are committed to creating a diverse and inclusive workplace where everyone feels valued.
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Professional Growth: We offer continuous professional development opportunities and support. Grow within an expanding and ethical global organisation as we integrate into our Sandvik family
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Work-Life Balance: We provide gender-neutral paid parental leave to support our employees and their families and offer flexible working options
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Employee Wellbeing: Benefit from discounted private health insurance and other perks with leading providers. Access our employer-funded Employee Assistance Program (EAP) for you and your immediate family, and an optional Fitness Passport for you and your family.
Apply Now! Sandvik is proud to be an EEO employer and a Work180 Endorsed Employer for Women. We are committed to hiring the best person for the role and fostering a diverse and inclusive culture. If you are ready to join a dynamic team and make a difference, apply now!
Please note that successful candidates will be required to pass a pre-employment medical examination as a part of the hiring process.
Applications Close: 5 June 2026
www.mining.sandvik
