In-Demand Service scheduler Jobs in Officer, Vic

Service Scheduler
Dormakaba Group —Hallam VIC
- Full-time
- Customer service
- Administrative experience
- Communication skills
3d
Service Scheduler
Miele —Keysborough VIC
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Computer skills
- Employee assistance program
Field Manager
Dormakaba Group —Hallam VIC
- Full-time
- Hybrid work
- Communication skills

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Service Scheduler
Dormakaba Group —Hallam VIC
WhereFit membership offering discounts on gyms, apparel and more. Communicate with customers regarding appointments and service requirements.
3d

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service scheduler jobs near officer, vic

Service Scheduler

Dormakaba Group -
Hallam VIC

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Job Details

Full-time
3 days ago

Benefits

Onsite gym
Insurance services
On-site parking

Qualifications

Customer service
Administrative experience
Communication skills
Time management

Full Job Description

Position Overview

We are seeking a Service Scheduler to support our centralised team, working to provide an efficient and effective scheduling service for preventative maintenance across Australia.

You will play a key role in ensuring technicians are scheduled effectively and have everything they need to access sites and complete work on time. This position involves close collaboration with customers, technicians, and Field Managers—requiring strong communication and coordination skills to deliver a seamless and high-quality service experience.

What you will do

Schedule technicians efficiently to meet customer and business needs
Communicate with customers regarding appointments and service requirements
Manage rescheduling and communicate changes to all stakeholders
Collaborate with internal teams across Service, Sales, and Support

What we require

The ideal candidate will have experience working within administration or scheduling of a field-based workforce. You will be looking for career longevity and possess the following skills:

Experience in a customer service or dispatch/scheduling environment
Strong administrative and coordination skills
Advanced computer literacy, ideally with service software (e.g., ServiceMax)
Excellent communication and customer etiquette
Ability to work under pressure and manage competing priorities
Strong attention to detail and time management skills

What we prefer

Experience scheduling a field-based workforce.
Exposure to service management systems such as ServiceMax or similar.
High attention to detail and accuracy.

What we offer

Parking with onsite gym for employees
Access to discounted Health Insurance
Peer to Peer Recognition via our ‘AAA’ Nominations and awards
Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
WhereFit membership offering discounts on gyms, apparel and more

Who we are

We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.

With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities.

At dormakaba, you’re encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.

Apply Now

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