Reference Number: 4993
Category: Administration and Support
Department: Support Services
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Full time and part time positions available
Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
About the Security Services Department
The Security Services Department, within the Information and Services Directorate services 3 sites and Mercy Hospital for Women. The department is an in-house service and operates 24/7 and services patients, visitors and staff by:
Protecting patients, visitors and staff from harm.
Maintaining an acceptable level of order, control and safety.
Protecting personal and Austin Health property from theft, misuse and vandalism.
Performing the duties of this position efficiently and effectively to the standards of the Department.
About the role
As the Security Officer, you will be required to carry out numerous roles and responsibilities to maintain safety, protect people and property, and uphold departmental standards.
A regular day will see you:
Audit the CCTV system daily and report any faults to the Security Manager.
Compile full written reports on incidents of wrongdoing.
Conduct security patrols.
Complete Riskman / Staff Incident Reports / Building & Engineering Information Management System (BEIMS) reports and any other security related report as required.
Conduct Patrol Verification Wand Patrols as described in the site standard operating procedure checking buildings, grounds and car parks.
Ensure compliance and enforcement of Austin Health Policies and Procedures and Security Department Standard Operating Procedures.
Escort visitors, staff, patients and hospital property as requested
About you
You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.
To be successful in this role you’ll bring with you:
Hold and maintain a current Security / Crowd controlling Licence.
Experience in the delivery of Security Services.
Experience in the use of Security operating software and systems including controls and CCTV.
Highly developed communication and conflict resolution skills.
Strong customer service and good written communication skills
A current Victorian Working with Children Check, Victorian Drivers Licence and Level II First Aid Certificate
Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
Mentoring and career development opportunities.
Work with us!
We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.
If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.
All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: John Bickley, Security Manager at
[email protected]
Interested in finding out more about this opportunity? Read the position description for further details.
Application closing date: Monday 6 July 2026
