In-Demand Retail solutions consultant Jobs in Norwest, Nsw

Customer Relations Consultant
Inchcape —Norwest NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Retail Consultant, Munno Para
Optus —Smithfield NSW
- Full-time
- Parental leave
Site Manager
Campbell Property Group —Norwest NSW
- Full-time
- Customer service
- In-person
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
Expression of Interest- Data Scientists
Woolworths Group —Bella Vista NSW
- Full-time
- Computer Science
- Merchandising
- Engineering
Experience - Experience Consultant
Virgin Active —Baulkham Hills NSW
- Full-time
- Hospitality
- Sales
- Parental leave
- Employee assistance program
Quick Apply
Estimator
Campbell Property Group —Norwest NSW
- Full-time
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
Masters Draftsperson
Campbell Property Group —Norwest NSW
- Full-time
- Master's degree
- Construction
- Health insurance
- Employee assistance program
Quick Apply
14d
Customer Service Consultant
EssilorLuxottica —Silverwater NSW
- Customer service
- Communication skills
Insights Consultant
Circana —Blenheim Road NSW
- Full-time
- Hybrid work
- Business development
- Presentation skills
- Communication skills
- Annual leave
- Parental leave
10d
Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics (12 Months)
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Insights Consultant
IRI Worldwide (Australia) —Blenheim Road NSW
- Hybrid work
- Business development
- Presentation skills
- Communication skills
- Annual leave
- Parental leave
Quick Apply
10d
Sales Consultant / Sales Trainee -BYD Hornsby
Harmony New Energy Auto Pro Servicing Pty Ltd —Hornsby NSW
- Weekend availability
- Customer service
- Communication skills
- Opportunities for advancement
Quick Apply
Fund Administrator
Link Group —Parramatta NSW
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
14d
Associate Managing Consultant, Advisors & Consulting Services, Deploy
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Consultant, Advisors & Consulting Services, Business Experimentation
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Director, Services Business Development (Government, Retail & Commerce)
Mastercard —St Leonards NSW
- Overtime
- Management
- Bachelor's degree
- Communication skills
National Design Consultant
McDonald's —Thornleigh NSW
- Hybrid work
- AutoCAD
- Microsoft Office
- Communication skills
- Annual leave
- Parental leave
Senior Insights Consultant
IRI Worldwide (Australia) —Blenheim Road NSW
- Hybrid work
- Analysis skills
- Leadership
- Negotiation
- Annual leave
- Parental leave
Quick Apply
10d
Showroom Sales Consultant
Stegbar —Lansvale NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance program
1d
Senior Fund Administrator
Link Group —Parramatta NSW
- Contract
- Finance
- Communication skills
7d

I want to receive the latest job alert for retail solutions consultant in norwest, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

retail solutions consultant jobs near norwest, nsw

Associate Consultant jobs in St Leonards NSW

Rail Estimator jobs in Melbourne Vic

Carpenter, Estimator, Leading Hand jobs in Canberra Act

Electrical Estimator jobs in Western Australia

Construction Estimator jobs in Sydney Nsw

Junior Estimator jobs in Melbourne Vic

Design Consultant jobs in Geebung Qld

Design Internship jobs in Sydney Nsw

Design Consultant jobs in Newcastle Nsw

Design Consultant jobs in Sydney Nsw

Design Consultant jobs in Ivanhoe Vic

Illustrator, Design, Calligraphy, Art jobs in Perth Wa

Clinical Nurse Consultant Mental Health jobs in Sydney Nsw

Customer Service jobs in Tarneit Vic

Customer Consultant jobs in Ivanhoe Vic

Big W Customer Service jobs in Livingston Wa

Nurse Consultant jobs in South Australia

Sales Consultant jobs in Perth Wa

Sales Consultant jobs in Mount Gravatt Qld

Sales Consultant jobs in Strathpine Qld

Customer Relations Consultant

Inchcape -
Norwest NSW

Apply Now

Job Details

1 day ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
SAP
Salesforce
Microsoft Office
Driver Licence
Communication skills

Full Job Description

04 Jun 2026

norwest, Australia

Support Functions

Permanent Employee

Customer Support Agent

Location: Norwest, Sydney

Job Details: Hybrid after training

Are you looking to accelerate your professional development, build a brilliant career, and thrive in a highly supportive team? Join Inchcape Australia, part of Inchcape’s global network. You’ll play a key part in delivering great experiences for our customers and colleagues. With lots of interesting opportunities and challenges for you to explore that will take us, and your progression, to the next level.

About the role

We are looking for an exceptional Customer Support Agent to join a team of highly engaged, highly motivated professionals who are driven by one simple purpose: helping customers. Our team is there when customers need us most, particularly when their experience with our brand hasn’t gone as expected. Sometimes things go wrong. When they do, we step in to resolve the issue, rebuild trust, and turn a difficult moment into a positive experience.

But the real work goes deeper than solving the issue in front of us. It’s about understanding the root cause of what created the problem in the first place and working with the business to ensure it doesn’t happen again. We don’t just resolve problems; we help improve the experience for every future customer.

Our goal is simple: every customer who interacts with us should leave feeling heard, supported, and genuinely cared for. Our ambition is to help create such a strong and consistent customer experience that reactive support becomes less necessary over time. As this evolves, the team will play an increasingly proactive role in shaping and improving the customer journey, helping prevent issues before they arise.

If this sounds like a challenge you would be proud to take on, and one you would approach each day with energy, empathy and purpose, we would love to hear from you.

What you'll do

Deliver exceptional customer service by professionally handling inbound and outbound calls, maintaining strong product knowledge, and accurately entering customer and booking information into ERA Net to support a seamless customer experience.
Resolve customer needs collaboratively by being approachable, knowledgeable and solution-focused, working closely with internal teams and stakeholders to achieve positive outcomes for both customers and the business.
Maintain quality, compliance and operational standards by following company policies, procedures and legal requirements, including the Trade Practices Act 1974 and Privacy Act 1988, while supporting sales and service targets and monitoring market and business priorities.
Drive performance and continuous improvement by meeting key measures such as call quality, customer satisfaction scores, call volumes, booking conversion rates, and the required timeframes for allocating new enquiries
This includes identifying recurring issues, sharing insights with Team Leaders, and contributing to team discussions that lead to better outcomes for customers.

About you

Customer-first mindset: You genuinely enjoy speaking with customers and helping solve problems, even in challenging situations, bringing empathy, professionalism and a positive attitude to every interaction.
Customer service expertise: Proven experience in face-to-face and phone-based customer service with strong conflict resolution skills and a confident, professional telephone manner. Previous experience in a similar role is essential; automotive industry or case management experience is highly desirable.
Systems and communication skills: Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM or service platforms such as Salesforce, SAP and Genesys PureCloud, with strong written communication and documentation skills.
Compliance and practical requirements: Ideally hold a full NSW driver’s licence and demonstrate a solid understanding of Australian Consumer Law and broader compliance standards.

Start your journey

Worried that you don't meet all the criteria exactly? We encourage you to apply. Your skills and perspectives may be the perfect fit for this role or another opportunity within our business.

Opportunity for everyone

Inchcape is committed to creating an inclusive and diverse workplace where the power of our differences can be embraced and everyone feels they can belong, be themselves and succeed.

About us

Inchcape is the leading global automotive distributor operating in 38 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 colleagues foster an inclusive and collaborative culture, delivering brilliant experiences for our customers and partners.

Inchcape Australasia employs over 1,200 team members across Australia and New Zealand. Our portfolio includes vehicle distribution for world-renowned brands, market-leading fulfilment solutions, exceptional retail experiences and tailored financial services.

Learn more at inchcape.com.au

Apply Now

Refine Your Search

retail solutions consultant jobs in norwest, nsw

Customer Relations Consultant

Retail Consultant, Munno Para

Site Manager

Expression of Interest- Data Scientists

Experience - Experience Consultant

Estimator

Masters Draftsperson

Customer Service Consultant

Insights Consultant

Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics (12 Months)

Insights Consultant

Sales Consultant / Sales Trainee -BYD Hornsby

Fund Administrator

Associate Managing Consultant, Advisors & Consulting Services, Deploy

Consultant, Advisors & Consulting Services, Business Experimentation

Director, Services Business Development (Government, Retail & Commerce)

National Design Consultant

Senior Insights Consultant

Showroom Sales Consultant

Senior Fund Administrator

I want to receive the latest job alert for retail solutions consultant in norwest, nsw

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected