In-Demand Reservations manager Jobs in Northern Territory

Groups & Reservations Coordinator
Hilton —Darwin NT
- $77,039.43 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
6d
Accommodation & Hospitality Manager
Mataranka Homestead —Mataranka NT
- $60,131.11 - $70,000.00 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick Apply
Duty Manager
Hilton —Darwin NT
- $81,330.47 a year
- Weekend availability
- Microsoft Office
- Analysis skills
- Leadership
Operations Manager
AccorHotel —Alice Springs NT
- Weekend availability
- Microsoft Outlook
- Microsoft Office
- Leadership
Quick Apply
Shift Supervisor (PM) Visitor Accommodation
Catholic Care —Berrimah NT
- $93,209 a year
- Full-time
- First Aid Certification
- Recruiting
- Leadership
- Relocation assistance
- Annual leave
Quick Apply
14d
Duty Manager
TFE Hotels —Darwin NT
- From $79,746.55 a year
- Full-time
- First Aid Certification
- In-person
Quick Apply
2d
Customer Service Manager
Emu Run Experience —Alice Springs NT
- $70,000 - $80,000 a year
- Full-time
- Management
- Customer service
- Communication skills
- Employee discount
Quick Apply
9d
Customer Service Representative
Amentum —Alice Springs NT
- Full-time
- Writing skills
- Maintenance
- Administrative experience
10d
Revenue Manager, Mindil Beach Casino Resort
Delaware North —Darwin NT
- Microsoft Excel
- Management
- Sales
- Free parking
6d
Waiter / Front of House Supervisor
Hot Tamale —Darwin NT
- $65,000 - $72,000 a year
- Temporary
- Hospitality
- POS
- In-person
- Professional development assistance
Quick Apply

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Groups & Reservations Coordinator

Hilton -
Darwin NT

Apply Now

Job Details

Full-time
$77,039.43 a year
6 days ago

Qualifications

Hospitality
Customer service
Microsoft Office
Administrative experience
Organisational skills
Communication skills
Hotel experience

Full Job Description

As a Groups Administrator, you will coordinate and administer all group reservations, ensuring bookings are processed accurately and efficiently. You will liaise with clients and hotel teams, manage group contracts and correspondence, monitor room availability and rates, and support revenue optimisation initiatives. The role requires strong organisational skills, attention to detail, and a commitment to delivering outstanding guest experiences.

Manage and administer group accommodation bookings in accordance with reservations procedures.
Maintain accurate booking details, rates, packages, segment codes, and group information within hotel systems.
Maximise room sales and revenue opportunities while effectively managing inventory and availability.
Provide exceptional customer service through timely responses to telephone and email enquiries.
Liaise with clients regarding group bookings, site inspections, sales activities, and group arrivals.
Follow up on quotations, booking options, cancellations, and declined business opportunities.
Maintain accurate filing systems, contracts, and group correspondence records.
Ensure compliance with data security, credit procedures, and company policies.
Support the Group and Reservations Manager by monitoring occupancy trends and business impacts.
Collaborate effectively with team members and assist colleagues as required.

Previous experience in hotel reservations, groups administration, hospitality, or a customer service environment preferred.
Strong administrative and organisational skills with exceptional attention to detail.
Excellent verbal and written communication skills.
Customer-focused mindset with a commitment to service excellence.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Proficiency in Microsoft Office applications and hotel reservation systems.
Professional presentation and conduct aligned with Hilton brand standards.
Ability to work independently and as part of a collaborative team.

Apply Now

Refine Your Search

reservations manager jobs in northern territory

Groups & Reservations Coordinator

Accommodation & Hospitality Manager

Duty Manager

Operations Manager

Shift Supervisor (PM) Visitor Accommodation

Duty Manager

Customer Service Manager

Customer Service Representative

Revenue Manager, Mindil Beach Casino Resort

Waiter / Front of House Supervisor

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