In-Demand Helpdesk support Jobs in Northern Territory

IT Support Technician
Options Health Services —Berrimah NT
- $93,000 - $100,000 a year
- Full-time
- Microsoft Outlook
- Management
- Administrative experience
- Employee assistance program
Quick Apply
IT Help Desk / Customer Support Technician - TS/SCI with Polygraph
General Dynamics Information Technology —Alice Springs NT
- $42.50 - $57.50 an hour
- Microsoft Access
- Microsoft Office
- Education
- Commuter assistance
- Annual leave
ICT Support Technician
IMPARJA TELEVISION PTY LTD —Alice Springs NT
- $90,000 - $100,000 a year
- Part-time
- Management
- Customer service
- Education
Quick Apply
Cook
Amentum —Alice Springs NT
- Full-time
- Hospitality
- Bachelor's degree
- Business

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IT Help Desk / Customer Support Technician - TS/SCI with Polygraph
General Dynamics Information Technology —Alice Springs NT
Maintains current knowledge of relevant technology as assigned. Certification: Candidate must possess an appropriate and current DoD 8570/8140 Information…
$42.50 - $57.50 an hour

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helpdesk support jobs near northern territory

IT Support Technician

Options Health Services
Berrimah NT

Quick Apply

Job Details

Full-time
$93,000 - $100,000 a year

Benefits

Employee assistance program

Qualifications

System administration
Microsoft Outlook
Management
Administrative experience
IT support
Scripting
Organisational skills
SharePoint
Diploma
Cybersecurity
Communication skills
Information Technology

Full Job Description

Job Title: IT Support Technician

Location: Northern Territory

Employment Type: Full-time

Salary: $93000 - $100000

About Us

Options Health Services is a registered NDIS provider committed to empowering individuals with disabilities to live independently and achieve their goals. We deliver high-quality, person-centred supports across the Northern Territory and Western Australia and take pride in fostering a respectful, inclusive, and supportive environment for both our participants and our team.

Position Overview

We are seeking a technically skilled and proactive IT Technician to support the organisation’s technology systems, infrastructure, and digital security. This role will be responsible for providing technical support, maintaining IT systems, managing software and hardware, and assisting with the ongoing improvement of our digital processes. The ideal candidate is solution-focused, collaborative, and committed to maintaining secure and efficient IT operations.

Key Responsibilities

Provide technical support to staff for hardware, software, network, and system issues
Install, configure, and maintain computer systems, printers, devices, and network equipment
Manage user accounts, permissions, and system access (Microsoft 365, cloud systems, CRMs, etc.)
Monitor and maintain IT security, data protection, and backup systems
Respond to and troubleshoot IT helpdesk tickets in a timely manner
Oversee updates, patches, and software licensing compliance
Assist with onboarding and offboarding employees from an IT perspective
Maintain and update IT asset registers and documentation
Support the implementation of new technology systems and improvements
Conduct basic training and provide guidance to staff on ICT usage and cybersecurity
Liaise with external stakeholders and IT service providers as required
Assist with IT policies, procedures, and compliance (including NDIS and privacy requirements)
Support in the development and maintenance of digital systems including CRM, HR platforms, and internal tools

Skills & Qualifications

Essential:

Diploma or higher qualification in Information Technology, Networking, Computer Systems, or related field
Minimum 1 years experience in an IT support or systems administration role
Proficiency with Microsoft 365 administration (Outlook, Teams, OneDrive, SharePoint)
Good understanding of networking, cloud systems, and cybersecurity principles
Strong troubleshooting skills and the ability to explain technical concepts to non-technical users
Ability to work proactively and manage competing priorities
Excellent problem-solving, communication, and organisational skills

Desirable:

Experience using or supporting NDIS-related systems, CRMs, or workforce management platforms
Previous experience working in the NDIS, disability, healthcare, or community services sector
Knowledge of IT compliance and data security relevant to privacy laws and NDIS standards
Experience with remote support and multi-location environments
Basic scripting or automation skills

Benefits

Supportive and inclusive workplace culture
Professional development and training opportunities
Competitive salary based on experience and qualifications
Opportunity to contribute to meaningful work supporting people with disabilities
Opportunities for innovation and involvement in systems improvements
Employee assistance program (EAP) and wellbeing support
Career growth opportunities within a growing organisation

Pay: $93,000.00 – $100,000.00 per year

Work Location: In person

Quick Apply

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helpdesk support jobs in northern territory

IT Support Technician

IT Help Desk / Customer Support Technician - TS/SCI with Polygraph

ICT Support Technician

Cook

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