In-Demand Customer care manager Jobs in North Melbourne, Vic

Customer Service Consultant | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Sales
- Customer service
- Office
- Employee assistance program
Quick Apply
Service Coordinator | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Administrative experience
- Computer skills
- Communication skills
- Employee assistance program
Quick Apply
Coordinator (Outside School Hours Care) in Deer Park
Kelly Club Australia Pty Ltd —Deer Park VIC
- $34 - $36 an hour
- Part-time
- Customer service
- Working with children
- Bachelor's degree
Quick Apply
Human Resources Business Partner
Percepta —Campbellfield VIC
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Tuition reimbursement
- Employee assistance program
Quick Apply
Regional Support Coordinator
MyIntegra —Melbourne VIC
- Full-time
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
Fruit Picker/Packer (Afternoon, part - time)
Natoora Ltd —Collingwood VIC
- $29.73 an hour
- Part-time
- Warehouse
- In-person
- Employee discount
- Referral program
Quick Apply
Cleaner Driver - Hygiene Service Technician | Doncaster
Rentokil Initial —Doncaster VIC
- $55,000 - $60,000 a year
- Full-time
- Customer service
- Cleaning
- Fuel card
- Employee assistance program
Quick Apply
Coordinator (Outside School Hours Care) in Bundoora
Kelly Club Australia Pty Ltd —Bundoora VIC
- $34 - $36 an hour
- Full-time
- Customer service
- Working with children
- Bachelor's degree
Quick Apply
Melbourne Central - Platypus Assistant Store Manager
Platypus —Melbourne VIC
- Full-time
- Sales
- Merchandising
- Leadership
- Health insurance
- Gym membership
Quick Apply
Business Development Manager
Assure —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Sales
- Communication skills
Quick Apply
Visual Merchandiser - GPO Melbourne
H&M —Melbourne VIC
- Full-time
- Sales
- Merchandising
- Annual leave
Quick Apply
Trainee/Qualified Pest Control Technician | Multiple Locations
Rentokil Initial —Melbourne VIC
- Full-time
- Customer service
- Fuel card
- Employee assistance program
Quick Apply
Claims Technical Specialist
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Implementation Manager
Kinetic —Melbourne VIC
- $180,000 a year
- Presentation skills
- Organisational skills
Office Manager and People Coordinator
First Focus —Melbourne VIC
- $70,000 - $90,000 a year
- Part-time
- AI
Quick Apply
Platypus Assistant Store Manager - Watergardens
Platypus —Taylors Lakes VIC
- Full-time
- Sales
- Merchandising
- Leadership
- Health insurance
- Gym membership
Quick Apply
Kinship Team Leader
Baptcare —Sunshine VIC
- Full-time
- Working with children
- Psychology
- Social Work
11d
Practice Manager
SIA Medical Centre —Moonee Ponds VIC
- From $70,000 a year
- Part-time
- Administrative experience
- Front desk
- In-person
Quick Apply
Commercial Support Associate
Globus Medical —Melbourne VIC
- Full-time
- Microsoft Excel
Practice Manager - Medical Private Practice
SIA Medical Centre —Melbourne VIC
- From $70,000 a year
- Part-time
- Private practice
- Administrative experience
- Front desk
Quick Apply

I want to receive the latest job alert for customer care manager in north melbourne, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care manager jobs near north melbourne, vic

Implementation Specialist jobs in Melbourne VIC

Visual Merchandiser jobs in Melbourne VIC

Practice Manager jobs in Melbourne VIC

Pest Control Technician jobs in Melbourne VIC

Human Resources Coordinator jobs in Melbourne VIC

Assistant Store Manager jobs in Melbourne VIC

Business Development Representative jobs in Melbourne VIC

Regional Coordinator jobs in Bentleigh Vic

Regional Delivery jobs in Victoria

Regional Coordinator jobs in Western Australia

Regional Coordinator jobs in Sydney Olympic Park Nsw

Regional Marketing jobs in New South Wales

Care Coordinator jobs in Sydney Nsw

Animal Care jobs in New South Wales

Aged Care, 482 Visa Sponsorship jobs in Sydney Nsw

Aged Care Nurse jobs in Melbourne Vic

Care Coordinator jobs in Macquarie Fields Nsw

Care Coordinator jobs in Perth Wa

Care Coordinator jobs in Gold Coast Qld

Animal Care, Wildlife, Conservation, Dog Handler jobs in Sydney Nsw

Customer Service Consultant | Port Melbourne

Rentokil Initial -
Port Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program
On-site parking

Qualifications

Sales
Sales management
Customer service
Computer skills
Communication skills
Negotiation
Time management

Full Job Description

Are you a highly motivated and customer-focused professional with a knack for building relationships and spotting business opportunities? Do you thrive in a dynamic, phone-based environment where your negotiation skills directly impact business growth?

At Rentokil Initial we are seeking an extraordinary individual to join our team as a Customer Service Consultant on a Permanent Full time basis. This role will be an office based position in our Port Melbourne Office.

Reporting to the Customer Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone-based role is essential for deepening client relationships, driving retention, and actively promoting growth through focused inbound and outbound engagement.

The key responsibilities for this position include:

Forecast and track retention metrics
Resolve problems aligned to complaint resolution and customer in jeopardy procedures
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Management of customer escalations
Administer and prioritize all customer tasks and ensure achievement of all deadlines within required time frame
Maintain accurate records of all retention activities
Actively identify new business opportunities and communicate to the internal teams
Proactively support the Customer Service, Sales and Operations teams to achieve targets and deliverables.
Provide a response and resolution to all customer queries within defined timeframes

To be successful, you will need to have the following:

Minimum 1 year experience in a Sales, Account Management, or Customer Service roles.
Highly developed negotiation skills to ensure contractual obligations are met
Demonstrated skills in B2B sales development
Highly effective time management skills
Intermediate computer and system skills
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to work in a team environment to support colleagues
Professional, reliable, and punctual.
Meeting Deadlines and KPIs' on a daily/monthly basis
High attention to detail
Outstanding verbal and written communication skills
Working from office Monday to Friday

Benefits of being part of the Initial Hygiene team:

Free Onsite Parking

Attractive opportunities to earn commissions
Comprehensive induction and training
Access to an employee assistance program, for you and your family
Ongoing learning and development
Career Progression

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks. Female and indigenous candidates urged to apply

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 66,000 people across more than 90 countries, supporting over 5 million customers.

Employee Testimonials:

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.”
Amanda Haans - Local Service & Sales Manager

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Quick Apply

Refine Your Search

customer care manager jobs in north melbourne, vic

Customer Service Consultant | Port Melbourne

Service Coordinator | Port Melbourne

Coordinator (Outside School Hours Care) in Deer Park

Human Resources Business Partner

Regional Support Coordinator

Fruit Picker/Packer (Afternoon, part - time)

Cleaner Driver - Hygiene Service Technician | Doncaster

Coordinator (Outside School Hours Care) in Bundoora

Melbourne Central - Platypus Assistant Store Manager

Business Development Manager

Visual Merchandiser - GPO Melbourne

Trainee/Qualified Pest Control Technician | Multiple Locations

Claims Technical Specialist

Implementation Manager

Office Manager and People Coordinator

Platypus Assistant Store Manager - Watergardens

Kinship Team Leader

Practice Manager

Commercial Support Associate

Practice Manager - Medical Private Practice

I want to receive the latest job alert for customer care manager in north melbourne, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected