- UniSC Clinical Trials | UniSC Sunshine Coast, Sippy Downs, Health Hub Morayfield or UniSC Southbank
- Professional Level 1, $38.88 per hour plus 12% superannuation
- Casual opportunity
The Opportunity
The Participant Recruitment team at UniSC Clinical Trials is looking for motivated and reliable casual team members to help engage and support people interested in participating in clinical trials. These roles are vital in creating a positive first impression for participants and ensuring smooth recruitment and enrolment processes.
In this role, you will act as the initial point of contact for potential participants, providing information, assessing eligibility, and scheduling their first clinic visit. This is a hands-on, engaging position offering flexibility and the opportunity to work in a purpose-driven, collaborative environment.
For more information, please visit us online Clinical Trials Centre
You will
- engage potential participants via phone, text, email, and social media;
- provide clear information about clinical trials and answer questions to support informed participation
- conduct pre-screening questions over the phone to assess initial eligibility and book clinic screening appointments;
- accurately record data in secure systems while maintaining strict confidentiality;
- collaborate with team members to balance workload and support administrative tasks;
- work with stakeholders across the network to enhance recruitment strategies and outcomes; and
- contribute to meeting or exceeding participant recruitment and enrolment targets.
About you
You are organised, personable, and enjoy engaging with people. You take pride in accuracy and confidentiality, are comfortable working with data systems, and thrive in both independent and team-based tasks.
Following completion of the training period, applicants should be available to work shifts finishing between 7.00 pm and 8.00 pm, as well as weekends, when business needs require it.
You will possess:
- Experience in customer service, administration, or participant engagement roles;
- Strong communication skills, both verbal and written, with a friendly, professional approach;
- High attention to detail and accuracy when recording information;
- Ability to manage multiple tasks, prioritise effectively, and work independently;
- Confidence using digital systems, databases, and Microsoft Office;
- Previous experience in contact centre environments would be advantageous.
UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at [email protected] or call +61 7 5430 2830.
How to apply
To be eligible to apply you must have legal work rights in Australia.
All applications must be lodged through our website. To apply please visit our website at: Careers at UniSC
UniSC does not accept unsolicited applications. For agency inquiries, contact [email protected]
Applications for this position close midnight, Sunday 23 August 2026.
Your completed application must include:
- a resume, noting your application will be reviewed in alignment to the specified selection criteria as outlined within the job advertisement. There will be opportunity within the application form to also include supporting documentation should you wish, and we encourage you to do so.
We will be reviewing applications and contacting suitable candidates throughout the duration of this advertisement. We strongly encourage you to submit your interest as soon as possible.
Further information regarding how to prepare your application is available on our website: Join our team
We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life
Have questions or want to know more? For a confidential discussion, please contact:
Odette Attiwell
Participant Recruitment and Experience Coordinator– Clinical Trials
Email: [email protected]
Discover UniSC
We’re all about doing work that matters, connecting with great people, and being part of an incredible journey. While we’re not the largest university, we are one of the fastest growing in Australia, now with over 2,000 staff across five campuses in South East Queensland and an expanding presence in major capital cities, and we’re making a big impact every day through ground-breaking research, a strong commitment to sustainability, high-performance sport, and award-winning alumni.
We are committed to delivering high-quality research and teaching that address major global and regional challenges, with established and emerging strengths in sustainability, environmental systems, biodiversity, aquaculture, preventative health and regional resilience. Our research excellence is internationally recognised through strong performance in global benchmarking, including leading rankings in the 2025 Times Higher Education (THE) Impact Rankings for “Zero Hunger,” “Climate Action” and “Life on Land.” UniSC is also recognised for its teaching excellence, with a strong emphasis on student success, innovative and engaging learning experiences, and strong graduate outcomes that equip learners to make meaningful contributions in their chosen fields. As the only university operating within three UNESCO Biosphere Reserves and a UNESCO World Heritage Site, UniSC is uniquely positioned to leverage its natural environment to advance impactful research, teaching and partnerships that support sustainable futures, with sustainability embedded across all aspects of our teaching, research and operations.
We foster a collaborative and supportive environment that encourages continuous professional development and provides the tools and resources to grow your career. We value the contributions of every team member and the role they play in our culture and success. We’re not afraid to do things differently, and we’re looking for people who share our values and want to be part of a team working together to make a meaningful difference to local and global challenges.
Our Culture & Benefits:
- Our collaborative, passionate and welcoming culture is what really sets us apart.
- Modern teaching & research facilities.
- Professional development and career pathway opportunities.
- We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
