In-Demand All Jobs in North Lakes, Qld

Home Assessor
Auto & General Holdings —North Lakes QLD
- Organisational skills
- Time management
- Parental leave
- Employee discount
Quick Apply
Casual Barista/ All rounder
Roots and roasts —Chermside QLD
- $30 - $40 an hour
- Weekend availability
- Customer service
- POS
- In-person
- Employee discount
Quick Apply
3h
Industrial Painter
Questas —Brendale QLD
- Full-time
- Parental leave
4h
Motorcycle Delivery Driver
Australia Post —Brendale QLD
- Full-time
4h
TAROCASH Retail Sales Assistant - Northlakes, QLD
Retail Apparel Group —Mango Hill QLD
- Sales
4h
Trade Assistant
Grydale Solutions —Brendale QLD
- Full-time
- Forklift
- Time management
Quick Apply
4h
Casual Team Member - Caboolture
Lincraft —Caboolture QLD
- Customer service
- In-person
- Employee discount
Quick Apply
4h
Home Services Officer
BlueCare —Redcliffe QLD
- Part-time
- Hospitality
- Customer service
- Cleaning
- Health insurance
- Parental leave
4h
Housekeeper for Private Homes | Newstead QLD | No Weekends
Get You —Newstead QLD
- $33.84 - $47.75 an hour
- No weekends
Quick Apply
5h
North Lakes - Child Opening (BNC)
Dovida —North Lakes QLD
- $43.42 - $45.69 an hour
- Part-time
- Smartphone
- Employee assistance program
Quick Apply
5h
Coordinator
Officeworks —Rothwell QLD
- Rotating roster
- Sales
- Customer service
- Leadership
- Employee assistance program
6h
Cafe all rounder
20321082629 —North Lakes QLD
- $22 - $35 an hour
- Customer service
- In-person
- Cash handling
- Employee discount
Quick Apply
6h
Counter Hand
Lemak —Enoggera QLD
- $26.44 - $33.05 an hour
- Part-time
- Hospitality
- Customer service
- In-person
Quick Apply
7h
Maths & English Tutors
NumberWorks'nWords Petrie —Petrie QLD
- $25 - $35 an hour
- Monday to Friday
- Experience working with children
- In-person
- Communication skills
Quick Apply
8h
Retail Assistant - Keperra
ALDI Stores —Keperra QLD
- $31.27 an hour
- Part-time
- Health insurance
- Annual leave
Quick Apply
8h
Creative Content & Digital Media Producer
Conroy Performing Arts College —Brendale QLD
- $500 - $1,000 a week
- Part-time
- In-person
Quick Apply
8h
Seasonal Casual Retail Assistant - ASICS DFO BRISBANE AIRPORT
ASICS —Brisbane Airport QLD
- Weekend availability
- Customer service
Quick Apply
8h
Casual General Labourer
Show Support —Banyo QLD
- $34 - $44 an hour
- Temporary
- Hand tools
Quick Apply
10h
Experienced Front of House Staff
Fattoush Bayside Pty Ltd —Redcliffe QLD
- $29.95 - $44.00 an hour
- Urgently hiring
- Serving
- Customer service
- In-person
- Employee discount
- Free food
Quick Apply
10h
Casual Shop Assistant - Clayfield
Harris Farm —Clayfield QLD
- No experience needed
12h

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Home Assessor

Auto & General Holdings -
North Lakes QLD

Quick Apply

Job Details

Permanent

Benefits

Parental leave
Employee discount
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Renovation
Organisational skills
Construction estimating
Time management

Full Job Description

The role

Our Desktop Home Assessors are responsible for the end-to-end management of allocated claims. Focusing on establishing the cause, scope, and cost of insured claims and associated restoration, repair, or rebuilding of damaged property whilst developing and maintaining excellent customer service.

You will work closely with Auto & General’s panel of restorers & suppliers to ensure they complete repairs to our customers’ homes to a high standard and for a fair and reasonable price.

What you’ll be doing

Assess the damage

Virtually review reports and photos to validate claimed event-related damage and repair costs, determine damage causation, apply the Product Disclosure Statement (PDS) for appropriate levels of cover, and provide justified decision recommendations aligned with regulatory frameworks.
Identify and manage claim risks and prepare suitable contingencies, ensuring site safety and correctly authorising emergency (make safe) work.
Handle complaints & identify vulnerable/high care customers; effectively understanding and managing any potential impacts of decisions and providing timely escalation where required.

Scope the damage

Produce detailed damage scope and cost documentation and review it against supplier quotes.
Leverage an advanced level of technical knowledge and consistently demonstrate an understanding of Escape of Liquid and Fire insured events, engaging specialists and industry experts as required.
Align the repair methodology with PDS coverage and limitations, such as matching material parameters.

Negotiate outcomes

Negotiate with repairers and customers to determine sustainable and competitive repair costs, including managing scope and cost variations and challenging line items and repair methodology.
Make approval decisions regarding work commencement, contents, temporary accommodation, and cash settlements.
Project manage repairs to ensure adherence to agreed cost, time, and quality standards, conducting virtual inspections and liaising with suppliers.
Identify and detail repair defects, manage rectifications, and escalate to relevant teams when appropriate as well as identifying and reporting service breaches.
Review and approve repair invoices for payment at negotiated milestones or on completion of repairs.

Qualifications & Experience

Residential building/renovation & extensive estimating experience is essential.
Experience in managing quality building work and enhancing customer satisfaction.
Background in reviewing and determining accurate scopes of work.
Demonstrated communication, negotiation & conflict resolution handling ability, along with exceptional time management & organisational skills.
Proven experience in building effective business relationships with all stakeholders.
Insurance experience is preferred.

The benefits of working at A&G

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

all jobs in north lakes, qld

Home Assessor

Casual Barista/ All rounder

Industrial Painter

Motorcycle Delivery Driver

TAROCASH Retail Sales Assistant - Northlakes, QLD

Trade Assistant

Casual Team Member - Caboolture

Home Services Officer

Housekeeper for Private Homes | Newstead QLD | No Weekends

North Lakes - Child Opening (BNC)

Coordinator

Cafe all rounder

Counter Hand

Maths & English Tutors

Retail Assistant - Keperra

Creative Content & Digital Media Producer

Seasonal Casual Retail Assistant - ASICS DFO BRISBANE AIRPORT

Casual General Labourer

Experienced Front of House Staff

Casual Shop Assistant - Clayfield

I want to receive the latest job alert for all in north lakes, qld

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