In-Demand Front desk agent Jobs in Newtown, Nsw

Guest Services Opportunities - Front Desk & Bell Team
Hyatt Regency Sydney —Sydney NSW
- Part-time
- Customer service
- Communication skills
- Office experience
Guest Service Agent
Accor Apartments & Realty —Sydney NSW
- Weekend availability
- Hospitality
- Front desk
- Communication skills
2d
Guest Experience Agent
Four Seasons —Sydney NSW
- Weekend availability
- Hospitality
- Guest services
- Communication skills
Guest Service Agent
M GALLERY —Manly NSW
- Part-time
- Hospitality
- Customer service
- Communication skills
Quick Apply
Guest Service Agent (GSA)
APX Hotels Apartments —Rosehill NSW

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Guest Services Opportunities - Front Desk & Bell Team

Hyatt Regency Sydney -
Sydney NSW

Apply Now

Job Details

Part-time | Full-time

Qualifications

Customer service
OPERA
Communication skills
Office experience

Full Job Description

At Hyatt, we are turning jobs into careers and we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.

Opportunity is calling to join our Front Office team at Australia’s largest hotel. We are on the look-out for the following:

Guest Service Officer - Part time/Full Time

Communications Agent - Full Time

Bell Attendant - Part Time/Full Time

Doorperson - Full Time

Located adjacent to Darling Harbour in Sydney's Central Business District, Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveler. As Sydney's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces.

Benefits for working with Hyatt Include:

After 90 days of service, 6-12 nights of complimentary accommodation per year to use at Hyatt Hotels globally (T&Cs)
Generous discounted accommodation worldwide within Hyatt for associates as well as friends and family
Reward and recognition programs
Learning and development opportunities
Fully laundered uniform
Discounted city parking

The Role:
As a Guest Service Agent, you will serve as the face of our property assisting our guests with all enquiries to achieve and maintain the Hyatt 5-star standards. You will conduct a large volume of check-ins and check-outs, professionally handle complaints and be readily able to make recommendations to complement our guest’s stay. You will deliver exceptional customer service to both internal and external guests and strive to create memorable experiences.

As a Communications Agent, you be the first point of contact, by responding to all internal and external phone calls/emails and promptly attend to guest requests and hotel enquiries. In this role, you will uphold high standards of customer service as a service ambassador for the hotel.

As a Bell Attendant, your responsibilities will include the handling and delivering of luggage, attending to requests, maintain a clean and welcoming atmosphere in the lobby and assisting guests where needed – including transport, directions and general enquiries. You will deliver outstanding customer service to both internal and external guests and strive to create memorable experiences.

As the Doorperson, you will be the first person guests see when they arrive to the hotel and also when they depart. Supervising the drive-way, you will manage the flow of traffic and work collaboratively with the Bell Attendants to load/unload guest luggage. With a warm and professional manner, you will provide exceptional guest service greeting and farewelling all guests and visitors.

Our ideal candidate will possess:

Previous Front Office experience - highly regarded
Exposure to using OPERA system – highly regarded
Exceptional customer service and interpersonal skills
Ability to work in a high-volume and fast paced environment
Strong verbal and written communication skills
Excellent grooming and personal presentation
Valid Australian working rights
Availability to work across a rotating roster, including evenings and weekends

Quality care. Quality connections. Join Hyatt.

Apply Now

Refine Your Search

front desk agent jobs in newtown, nsw

Guest Services Opportunities - Front Desk & Bell Team

Guest Service Agent

Guest Experience Agent

Guest Service Agent

Guest Service Agent (GSA)

Other jobs to consider

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