In-Demand It support Jobs in Newcastle Nsw

IT Support Specialist
Anglican Care —Newcastle NSW
- Contract
- Writing skills
- Administrative experience
- Parental leave
- Employee assistance program
Quick Apply
13d
Desktop Support Engineer
Rextechnologies pty. limited. —Newcastle NSW
- From $29.95 an hour
- Weekend availability
- Azure
- Customer service
- Microsoft Office
Quick Apply
7d
Computer Technical Support Analyst Asc - E1
Lockheed Martin —Williamtown NSW
- Microsoft Office
- AI
3d
Technical Support Officer
Allambi Care —Charlestown NSW
- Full-time
- Customer service
- Computer skills
- Communication skills
- Annual leave
Service Desk Analyst
Catholic Diocese of Maitland-Newcastle —Newcastle West NSW
- Full-time
- Azure
- In-person
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
9d
Service Desk Engineer
New Era Technology AU —Newcastle NSW
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
- Gym membership
- Referral program
4d

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Desktop Support Engineer
Rextechnologies pty. limited. —Newcastle NSW
Provide L1 – L2 support to non‐network attached printers. Willing to work off-hours and weekends when required for projects or emergency support.
From $29.95 an hour
Quick Apply
7d
Technical Support Officer
Allambi Care —Charlestown NSW
Minimum two years’ experience in a customer service or helpdesk environment. The role will report directly to the IT Manager and work within our support team…

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IT Support Specialist

Anglican Care -
Newcastle NSW

Quick Apply

Job Details

Contract
13 days ago

Benefits

Parental leave
Employee assistance program
Opportunities for advancement
Salary packaging

Qualifications

Network administration
TCP
System administration
IIS
Writing skills
Microsoft SQL Server
Administrative experience
Driver Licence
Network protocols
Working with Children Check
Network engineering

Full Job Description

The Opportunity:

Newcastle Anglican has a great opportunity for an IT Support Specialist to join the team. You will provide client service and support in relation the IT operations of all Newcastle Anglican agencies. You will oversee infrastructure and systems functionality and adhere to IT security, computer policies and procedures.

This is a permanent full time opportunity.

Why you’ll love working with us:

At Newcastle Anglican, we don’t just offer jobs — we offer purpose-driven careers. Here’s what you can expect when you join our team:

Growth & Development: Dedicated professional development support
Family Friendly: 14 weeks paid parental leave or 3 weeks partner leave + super contributions.
Smart Salary Packaging: Save on your rent, mortgage or bills – up to $611 per fortnight.
Education Perks: Up to 40% off school fees at our Anglican schools.
Wellness Boost: Access to over 300 gyms with Fitness Passport.
Mental Health Support: Free access to our Employee Assistance Program.
Career Progression: Real opportunities for advancement.
Flexibility: We support flexible work arrangements.

Role & Responsibilities:

Providing specialised direct and, if required, escalated technical support from a central location either by telephone, direct request or email.
Undertaking problem diagnoses, correction and escalated support of organization IT technologies and applications as required.
Participating in IT upgrades (hardware and software) and other general maintenance tasks.
Monitoring new releases and patches to Operating Systems, hardware Applications and making recommendations on implementation and testing strategies as required.
Developing and maintaining specialist knowledge and skill in supported products and in those products associated with supported products, as required.
Negotiating timeframes for solution implementation with users and updating users on progress during problem resolution.
Identifying more complex technical issues for escalation to more senior staff/external vendors and effectively using the pre-established escalation process.
Escalating process or project improvements to relevant parties within the organisation in order to enhance the current use of products or reduce incoming support/call volume and keeping Management aware of potential areas for product, services and client education.
Logging and accessing technical solutions within a database and thoroughly documenting the status of all liaisons and communications.
Developing and delivering training to customers / clients.
Attending relevant product and skill courses.
Assist with the maintenance and development of IT procedures and policies.
Assist with IT support vendor engagement including raising purchase orders.
Assist with IT equipment configuration and deployment.
Assist with the general administrative tasks as directed.
May mentor more junior Support Specialists.

About you?

Tertiary qualifications or certifications in an IT-related discipline.
Current drivers licence
A current Working with Children check (with clearance to work with children)
A current NDIS check
National Police Check (Newcastle Anglican will consider the relevance of any reported outcomes).
Microsoft 365 certifications
Knowledge of SQL Server, IIS, Active Directory and other key Microsoft server technologies.
High level specialist knowledge of basic IT products/applications.
Demonstrated advanced problem analysis and problem-solving skills.
Broad understanding of common desktop applications, systems administration and network engineering.
A strong understanding of network protocols particularly TCP/IP and exposure to Wide Area Networks
Microsoft Systems/desktop administration/management skills.

Who we are?

Formerly known as the Anglican Diocese of Newcastle, Newcastle Anglican is a faith-based organisation serving the people of the Hunter and the Central Coast.

We offer a leading Christian presence to our community through our parishes, four schools, Anglican Care and Samaritans.

Our vision is for people to flourish because of what we do, inspired by the way of Jesus.

We provide a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications.

For more information visit www.newcastleanglican.org.au or for enquiries and a copy of the Position Description email the talent team at [email protected]

You must have the right to live and work in Australia.

#anglicancare

Quick Apply

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it support jobs in newcastle nsw

IT Support Specialist

Desktop Support Engineer

Computer Technical Support Analyst Asc - E1

Technical Support Officer

Service Desk Analyst

Service Desk Engineer

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