In-Demand Tesla customer support specialist Jobs in New South Wales

Lease Administration & Payment Specialist (12 Month Contract)
Tesla —Alexandria NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Health insurance
Sales Operations Specialist
Advanced Navigation —Sydney NSW
- CRM software
- Google Suite
- Microsoft Excel
Facilities Specialist
Tesla —Alexandria NSW
- Full-time
- Microsoft Office
- AI
- Communication skills
- Employee stock purchase plan
- Health insurance
6d
Technical Engagement Specialist
Advanced Navigation —Sydney NSW
- Management
- Computer Science
- Writing skills
Technical Account Manager, CORE
First Focus —Mascot NSW
- Full-time
- Hybrid work
- AI
- Communication skills
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Lease Administration & Payment Specialist (12 Month Contract)

Tesla -
Alexandria NSW

Apply Now

Job Details

Full-time

Benefits

Employee stock purchase plan
Birthday leave
Health insurance
Parental leave
Employee assistance program
Paid volunteer leave
Insurance services

Qualifications

Microsoft Powerpoint
Microsoft Word
Accounts receivable
Microsoft Excel
Microsoft Outlook
Accounts payable
Administrative experience
Bachelor's degree

Full Job Description

What to Expect

Tesla sets the bar for what a trustworthy & resilient charging network can be. The Charging Operations team ensures that Tesla continues to deliver the best possible charging customer experience through proactive engagement and growth of the global charging network.

As a Lease Administrator you'll work within the APAC Charging Operations team based in APAC headquarters. This role is responsible for maintaining lease data accuracy, lease compliance items and reporting for our operating network. You’ll specialize in fast-paced, high-volume administration, task-oriented processing of lease obligations, including reporting, lease processing, data accuracy, contact management, creative problem solving and driving innovation. This role involves working closely with key internal stakeholders such as Legal, the Project Development teams, AR/AP, Tools and Analytics, in addition to external stakeholders such as Charging site hosts.

What You'll Do

Maintain accuracy of our lease management system for our operating network of sites, including data analysis, critical date management, creating process flows, Standard Operating Procedures (SOPs), and Service Level Agreements (SLAs)
Manage and maintain lease obligations, such as one-time, monthly, quarterly, yearly, and ad-hoc required reports, payments, collections, insurance obligations, and issuing legal notices, in addition to other key responsibilities
Oversee and facilitate agreements for processing, such as tracking status, locating missing leases, and facilitating approvals
Contact Management of shared ticketing inbox, including serving as the Charging first point of contact for all Lease Management communication, creating templatized responses, and assigns tickets
Drive efficiency and process improvements with internal systems and stakeholders, such as automation, intermediate and long-term creative solutions
Work closely with Accounts Payables and Supplier teams to facilitate payments, including onboarding external stakeholders, validating and maintaining rent schedule accuracy, completing reconciliations, supporting internal and external stakeholder requests, driving efficiency and creating process flows.
Act as charging team liaison between internal and external stakeholders for Insurance obligations and requests, including issuing Certificates of Currency (COC), maintaining COC accuracy, and coordinate non-standard requests.

What You'll Bring

Bachelor's degree in a relevant field of study, or equivalent
Impeccable attention to detail and an eye for efficiency
Experience coordinating in fast-paced environments and teams
Superb organizational skills with strong multi-tasking abilities
Focused personality while maintain a flexible attitude towards critical tasks
Previous experience work in real estate or lease administration is preferred but not required
Previous experience working with accounts payable and/or accounts receivable is preferred but not required
Proficient with Microsoft Outlook, Excel, PowerPoint, Word
Proficient in Power Automate preferred, but not required

Benefits

In addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following benefits for permanent employees:

Employee Stock Purchase Plan (ESPP) - Purchase Tesla stock twice per year at a 15% discount
Parental leave (no minimum employment period)
- Primary carers – 18 weeks at full pay or 36 weeks half pay
- Secondary carers – 6 weeks full pay
Miscarriage leave - 10 days
Employee Vehicle Loan Program
Novated Leasing (AU only)
Employee Vehicle Finance program (AU only) - Tesla subsidises your loan interest
Well-being Fund – An annual allowance of $950 USD for all employees to support their well-being in ways that are meaningful to them
Health insurance discounts (AU only)
Bike to work – $10 per day if you cycle to work
Employee Assistance Program - Free and confidential counselling for all staff and their families
Annual Flu Vaccines
Birthday Leave, Cultural Significance Leave and Volunteer Leave

Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s discretion with no prior notice.

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Apply Now

Refine Your Search

tesla customer support specialist jobs in new south wales

Lease Administration & Payment Specialist (12 Month Contract)

Sales Operations Specialist

Facilities Specialist

Technical Engagement Specialist

Technical Account Manager, CORE

Other jobs to consider

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