In-Demand telephonist Jobs in new south wales

Telephonist (Lvl 2) - Liverpool Hospital - Perm FT/Temp FT/Casual
NSW Health —Liverpool NSW
- $34.37 - $35.77 an hour
- Part-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Parental leave
10d
Telephonist (Lvl 1) - Bankstown-Lidcombe Hospital - Perm FT/PT or Casual
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $28.68 - $32.37 an hour
- Part-time
- Customer service
- Patient care
- Communication skills
- Annual leave
- Parental leave
12d
Telephonist (Lvl 2) - Liverpool Hospital - Perm FT/Temp FT/Casual
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $34.37 - $35.77 an hour
- Part-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Parental leave
10d
Telephonist (Lvl 1) - Bankstown-Lidcombe Hospital - Perm FT/PT or Casual
NSW Health —Bankstown NSW
- $28.68 - $32.37 an hour
- Part-time
- Customer service
- Patient care
- Communication skills
- Annual leave
- Parental leave
12d
Switchboard Operator
Northern Sydney Local Health District —Sydney NSW
- $34.37 - $35.77 an hour
- Rotating roster
1d
Senior Administration Officer
Environment Protection Authority —Sydney Western Suburbs NSW
- From $115,817 a year
- Full-time
- Working with children
- Recruiting
9d
Switchboard Operator
NSW Health —Frenchs Forest NSW
- $34.37 - $35.77 an hour
- Rotating roster
1d
Telephonist
Advara HeartCare —Burwood NSW
- Full-time
- Administrative experience
- Clinic
- Organisational skills
Night Auditor
EVT Group —Wollongong NSW
- Part-time
- Hotel experience
Rydges Resort Hunter Valley - Guest Service Agent - Casual
EVT Group —Lovedale NSW
- Communication skills
- Resort
- Office experience
Guest Service Agent - Atura Blacktown
EVT Group —Prospect NSW
- Resort
- Parental leave
Guest Service Agent - Hotel Totto
EVT Group —Wollongong NSW
- Hotel experience
- Resort
QT Newcastle - Guest Service Agent
EVT Group —Newcastle NSW
- Resort
Guest Service Agent - QT Newcastle
EVT Group —Newcastle NSW
- Full-time
- Resort
- Parental leave

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Telephonist (Lvl 2) - Liverpool Hospital - Perm FT/Temp FT/Casual

NSW Health -
Liverpool NSW

Apply Now

Job Details

Permanent | Part-time | Full-time | Casual
$34.37 - $35.77 an hour
10 days ago

Benefits

Annual leave
Parental leave
Employee assistance program
Gym membership
Maternity leave
Salary packaging

Qualifications

Customer service
Organisational skills
Communication skills

Full Job Description

Requisition ID: REQ662789

Employment Type: Permanent Full Time, 38 hours per week or Temporary Full Time, 38 hours per week until 04/10/2026 or Casual up to 38 hours per week

Remuneration: $34.37 - $35.77 per hour + 12% Superannuation + Salary Packaging

Location: Liverpool Hospital

Applications close: 08/06/2026

Contact: Sharon D’Elia - Liverpool Switch Manager on [email protected]| 8738 3008

Please note: A current influenza (flu) vaccination is a mandatory requirement for appointment to this position.

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great
Join Liverpool Hospital as a Telephonist and play an essential role in supporting patient care and hospital operations. As the first point of contact for many callers, you will help ensure clear, timely communication across a busy hospital environment while contributing to a service that operates 24 hours a day, 7 days a week.

Contribute to the frontline service by providing clear, timely and professional communication for patients, families and staff.
Develop and apply strong communication and organisational skills in a fast-paced, supportive healthcare environment.
Be part of a collaborative switchboard team delivering a 24/7 service that supports critical hospital operations, including emergency responses.
Build capability in managing multiple communication channels, including telephony systems, paging and two-way radio coordination.

Are You the Right Fit?
We are seeking a reliable and professional communicator who thrives in a fast-paced environment and is committed to delivering clear and supportive service.

Strong attention to detail with the ability to manage multiple tasks accurately.
Active listening and clear communication skills, with a calm and courteous approach.
Excellent organisation and time management, with the ability to prioritise urgent tasks.
Confident using computer systems and working both independently and as part of a team.
Ability to work in a fast-paced, high-volume environment with flexibility to participate in a 24/7 rotating roster, including weekends and public holidays.

Selection Criteria
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

Describe your experience working in a high-volume customer service or switchboard environment. How did you ensure clear communication and maintain accuracy when handling multiple tasks at once?

Can you provide an example of a time you remained calm and professional while responding to an urgent or sensitive situation? What actions did you take to prioritise and resolve the issue?

If you’d like more details, we’re here to help.

Position Information
- Applicants will be assessed against the criteria in the Position Description.
How to Apply
- Read our application guide and tips for improving your application.
Diversity, Culture & Inclusion
- We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact [email protected]
- We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
Aboriginal Workforce
- For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact [email protected]. Support is also available through the Stepping Up website.

More Than Just a Job – Why Work With Us?

Financial Perks
- 12% superannuation
- Salary packaging and novated leasing via Smart Salary
- Annual leave with 17.5% leave loading (for full-time and part-time staff)
- One extra day off each month for full-time employees
Work-Life Balance
- Flexible work options, including hybrid and varied hours (depending on the role)
- Paid maternity and parental leave
- Generous leave options like long service and carers leave
Grow Your Career
- Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
Health & Wellbeing
- Discounted gym membership through Fitness Passport
- Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
- Wellbeing programs that promote mental health, resilience, and balance

Additional Information

Temporary visa holders
- May be considered if no suitable citizen or permanent resident is found.
Vaccination Requirements
- All staff must meet NSW Health’s vaccination and screening requirements before starting.
Child Safe Employment
- South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Apply Now

Refine Your Search

telephonist jobs in new south wales

Telephonist (Lvl 2) - Liverpool Hospital - Perm FT/Temp FT/Casual

Telephonist (Lvl 1) - Bankstown-Lidcombe Hospital - Perm FT/PT or Casual

Telephonist (Lvl 2) - Liverpool Hospital - Perm FT/Temp FT/Casual

Telephonist (Lvl 1) - Bankstown-Lidcombe Hospital - Perm FT/PT or Casual

Switchboard Operator

Senior Administration Officer

Switchboard Operator

Telephonist

Night Auditor

Rydges Resort Hunter Valley - Guest Service Agent - Casual

Guest Service Agent - Atura Blacktown

Guest Service Agent - Hotel Totto

QT Newcastle - Guest Service Agent

Guest Service Agent - QT Newcastle

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