In-Demand Senior client specialist Jobs in New South Wales

Senior Client Service Officer Specialist
NSW Department of Communities and Justice —Liverpool NSW
- $99,398 - $110,271 a year
- Call employer
- Customer service
- Communication skills
- Employee assistance program
10d
SENIOR TRAVEL SPECIALIST
ST GEORGE TRAVEL —Oatley NSW
- $60,000 - $80,000 a year
- Part-time
- Customer service
- Organisational skills
- In-person
Quick Apply
Talent Acquisition & Onboarding Specialist - Sydney, Australia
Accommodations Plus International —Sydney NSW
- $85,000 - $95,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
Senior Specialist - Telecommunications
Marsh —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Scripting
Full-Time Supervisor & Team Leader | Across the Business
The Better Clean Team —Newcastle NSW
- From $36 an hour
- Part-time
- Hospitality
- No experience needed
- Cleaning
- Travel reimbursement
Quick Apply
Service Delivery Senior Manager – Software Publisher Services - anywhere in APAC
Connor Consulting —Sydney NSW
- Full-time
- Remote
- PMP
- Education
- No degree
Quick Apply
10d
Senior Proposal Specialist
Workplace Options —Sydney NSW
- Full-time
- Hybrid work
- Marketing
- Writing skills
- Microsoft Office
- Tuition reimbursement
- Employee assistance program
Quick Apply
Senior Team Leader
Department of Climate Change, Energy, the Environment and Water —Dubbo NSW
- $152,677 - $167,562 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
1d
Client Engagement Specialist
Acusensus Australia —Sydney NSW
- $115,000 - $150,000 a year
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Quick Apply
1d
Client Onboarding Specialist
Shift —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- In-person
- Parental leave
Senior Client Service Representative
SITA Switzerland Sarl —North Sydney NSW
- Full-time
- Hybrid work
- Management
- Communication skills
- Work from home
- Employee assistance program
Senior Client Operations Specialist (Promotions)
TMGM —Sydney NSW
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Microsoft Office
Quick Apply
Internal Dispute Resolution Specialist
Infiinty Group —Norwest NSW
- Full-time
- No degree
- Financial services
Quick Apply
Senior Consultant - Heritage (NSW)
Niche Environment & Heritage —New South Wales
- Full-time
- Hybrid work
- Management
- Communication skills
Quick Apply
14d
Senior Tax Specialist
CATS Accountants —Wyong Creek NSW
- $120,000 - $150,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
Quick Apply
8d
Senior Talent Acquisition Partner, Australia
Reward Gateway —Sydney NSW
- Full-time
- Hybrid work
- Recruiting
- Leadership
Quick Apply
Client Relationship Manager - Investor Relations
Link Group —Sydney NSW
- Hybrid work
- Organisational skills
- Communication skills
- Health insurance
- Parental leave
Wealth Compliance Senior Manager
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Work from home
Senior Consultant or Manager - Insurance Claims Transformation Business Analyst
EY —Sydney NSW
- Recruiting
- AI
- Leadership
- Parental leave
Onboarding Operations Specialist - APAC
Remote —Sydney NSW
- $28,200 - $71,400 a year
- Remote
- Google Suite
- Organisational skills
- AI
- Annual leave
- Work from home

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Senior Client Service Officer Specialist

NSW Department of Communities and Justice -
Liverpool NSW

Apply Now

Job Details

$99,398 - $110,271 a year
10 days ago

Benefits

Employee assistance program

Qualifications

Customer service
Driver Licence
Communication skills

Full Job Description

Department: HS South Western Sydney

Department/Agency: Department of Communities and Justice

Location: Liverpool, NSW, AU, 2170

Req ID: 83638

Senior Client Service Officer Specialist Identified

Location – South West Sydney & Western Sydney

Employment type – Temporary opportunities available

Salary – Clerk Grade 5/6, $ $99,398 to $ $110,271 p.a. plus employers' contribution to superannuation and annual leave loading

This position is open to Australian Aboriginal and Torres Strait Islander people only.

Your role

This is a rewarding opportunity to create meaningful outcomes for Aboriginal and Torres Strait Islander clients with complex housing and support needs.

As a Senior Client Service Officer Specialist, you will provide tailored advice and support across tenancy, housing and property management services. You’ll work collaboratively with client’s, internal staff and external providers to ensure culturally responsive and effective service delivery.

You will be part of a community focused team, working to support stronger, more inclusive housing outcomes and improved pathways for sustainable living.

Curious about what the role is really like?

Check out our "Day in the Life" video to see what it's like to work in this position:

https://www.youtube.com/watch?v=-Q3LfeSl19s

What you’ll do

Provide advice to Aboriginal and Torres Strait Islander clients and their advocates to navigate complex housing needs.
Deliver support in line with eligibility, client’s needs, and relevant legislation, policy and procedures.
Collaborate with internal teams and external service providers to address complex client needs and deliver integrated services.
Resolve complex tenancy issues and neighbourhood disputes; manage breach of tenancy agreements and represent Housing NSW at the NCAT.
Coach client service team members to improve skills in assessing and managing clients, including those with complex needs
Manage key client processes and systems, including transfers and arrears and monitor against team and district targets to optimise asset and business performance.
Manage client accounts and oversee application and review of rental subsidies to ensure timely completion and compliance with current policy.
Manage client information to ensure confidentiality, accuracy and integrity.
Monitor workflows and identify work priorities, team development and training needs.

What we’re looking for

Aboriginality - typically all or the majority of the work of an Aboriginal identified role will involve the development and or delivery of policy, programs and services which impact on Aboriginal people and or involve liaising directly with Aboriginal people and communities
Strong customer service and communication skills, with a commitment to supporting Aboriginal and Torres Strait Islander clients
Demonstrated cultural capability, including lived experience, strong community relationships and a sound understanding of historical impacts on Aboriginal communities.
A current driver’s licence (unrestricted) and willingness to travel is required (regional locations only).

As an Identified role, this position is open only to Aboriginal and/or Torres Strait Islander persons, Australia’s First Nations people.

Where a position is identified, an applicant’s race is a genuine occupational qualification under the exception in Section 14(d) of the Anti-Discrimination Act 1977.

There are two alternatives to confirming your Aboriginality, one of which must be uploaded to be considered for the role as follows. Either will be accepted:

Confirmation of Aboriginality form

Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses he three criteria listed below:

is of Aboriginal and/or Torres Strait Islander descent, and
identifies as an Aboriginal and/or Torres Strait Islander person, and
is accepted as a such by the Aboriginal and/or Torres Strait Islander community.

Download the role description.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

For more information and advice on applying for roles at DCJ, visit Careers for Aboriginal people <https://www.dcj.nsw.gov.au/about-us/careers-at-dcj/pathways/careers-for-aboriginal-people.html>

What We Offer

We offer a variety of benefits, including:

A challenging and rewarding career

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities to build and maintain capabilities

Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close 15 June 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring Sabrina Bachmann on 0437 230 304 or at [email protected]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call April McCarthy on 0418 639 435 or via [email protected]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website (for all roles except Aboriginal Identified).

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

Apply Now

Refine Your Search

senior client specialist jobs in new south wales

Senior Client Service Officer Specialist

SENIOR TRAVEL SPECIALIST

Talent Acquisition & Onboarding Specialist - Sydney, Australia

Senior Specialist - Telecommunications

Full-Time Supervisor & Team Leader | Across the Business

Service Delivery Senior Manager – Software Publisher Services - anywhere in APAC

Senior Proposal Specialist

Senior Team Leader

Client Engagement Specialist

Client Onboarding Specialist

Senior Client Service Representative

Senior Client Operations Specialist (Promotions)

Internal Dispute Resolution Specialist

Senior Consultant - Heritage (NSW)

Senior Tax Specialist

Senior Talent Acquisition Partner, Australia

Client Relationship Manager - Investor Relations

Wealth Compliance Senior Manager

Senior Consultant or Manager - Insurance Claims Transformation Business Analyst

Onboarding Operations Specialist - APAC

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