About us
The JPL Group is the largest specialty jewellery retail chain in Australia; including iconic brands - Prouds The Jewellers, Angus & Coote and Goldmark, with over 440 stores employing some 4,000 team members nationwide.
We are recognised by our customers for providing quality, service, value and style; and to our team members, we are known for creating an enjoyable and supportive working culture.
Why us?
Our Summer Hill Jewellery Repair Workshop offers the perfect blend of convenience and comfort. Located close to public transport, your commute is made easy and if you prefer to drive, you’ll enjoy the added benefit of onsite parking. As part of the JPL Group, you’ll also receive generous Team Member discounts across our three great brands.
Proudly family-owned, we place genuine value on work/life balance. We believe in working hard during the day and being able to switch off at the end of it, leaving work at the office. This approach has helped create a warm, supportive and down-to-earth culture where teamwork is celebrated, leaders are approachable and people truly enjoy coming to work.
About the role
We are seeking a skilled and detail-oriented Group Jeweller to join the JPL Group workshop team. As part of Australia’s largest specialist jewellery retailer, you will play a key role in delivering high-quality jewellery repairs and alterations that meet our exacting standards. Working closely with the Group Workshop Manager, Setters and Polishers, this role is integral to ensuring every customer receives a beautifully finished product.
What will you do?
- Perform repairs including soldering, resizing rings, replacing clasps, and general restoration
- Complete allocated work orders within required timeframes and company standards
- Read and interpret repair instructions, ensuring clarity before commencing work
- Verify job details such as materials, gemstones, sizes, and quantities
- Carry out jewellery repairs and alterations efficiently and accurately in line with Company standards
- Work with a variety of metals including gold and silver, as well as gemstones
- Use jewellery-making techniques such as assembly, polishing, and laser joining
- Prepare items for finishing through emerying and pre-polishing
- Clean and polish jewellery using workshop equipment and approved processes
- Safely handle chemicals and cleaning solutions in line with workplace safety standards
- Manage workload priorities and escalate delays when necessary
- Maintain workshop organisation, cleanliness, and security of company assets
- Support stock replenishment and general workshop operations as required
What skills and experience do you need?
- Proven experience in jewellery repair, restoration, and alteration of precious metals
- Strong hand-eye coordination and excellent finger dexterity
- Exceptional attention to detail with a focus on accuracy and precision
- Solid technical knowledge of jewellery materials, gemstones, and repair techniques
- Experience working in a fast-paced, high-volume environment
- Strong time management skills with the ability to meet deadlines consistently
- Good communication skills, both written and verbal
- A proactive, adaptable approach with the ability to prioritise tasks
- The ability to work both independently and collaboratively within a team
If you’re ready to take your skills and experience to the next level and want to be part of a respected and growing organisation, we’d love to hear from you.
‘ Now’!
