In-Demand Loan specialist Jobs in New South Wales

Customer Service Specialist - Full Time
Pepper —New South Wales
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Parental leave
- Gym membership
Customer Solutions Specialist
Pepper —New South Wales
- Full-time
- Hybrid work
- Negotiation
- Parental leave
- Gym membership
Client Onboarding Specialist
Shift —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- In-person
- Parental leave
Asset Management Specialist - 10 Month Fixed-Term Contract
humm —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Service-Operations Specialist
Fujifilm Australia Pty Ltd —Macquarie Park NSW
- Full-time
- Hybrid work
- CRM software
- Customer service
- Organisational skills
- Work from home
Quick Apply
14d
Workforce Solutions Specialist
Zeal Futures —Tamworth NSW
- Full-time
- Management
- Microsoft Office
- Business development
- Health insurance
- Employee assistance program
9d
Lending Operations Specialist
Skip Loans —Sydney NSW
- Full-time
- Hybrid work
- AI
- Time management
Quick Apply
Branch Financial Services Officer
Elders —Bathurst NSW
- Full-time
- Management
- Microsoft Office
- Administrative experience
Senior Associate / AVP Project Finance Specialist, Institutional Banking Group, DBS Australia (Sydney)
DBS Bank —Sydney NSW
- Full-time
- Research
- Finance
- Analysis skills
Settlement Specialist
Commonwealth Bank —Sydney NSW
- Full-time
- Hybrid work
- Parental leave
11h
Customer Banking Specialist - Penrith
Commonwealth Bank —Penrith NSW
- Part-time
- Hospitality
- Customer service
- Financial services
8d
Partnerships Marketing Specialist
Bridgit —Sydney NSW
- Remote
- Organisational skills
- Communication skills
- Annual leave
10d
Commercial Credit Analyst
Shift —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Analytics
- Parental leave
Broker Support Specialist
Plenti Group —Sydney NSW
- Full-time
- Customer service
- Salesforce
- AI
Implant Solution Specialist, NSW
Straumann —New South Wales
- Full-time
- Sales
6h
Teller
Westpac —Maitland NSW
- Part-time
- Customer service
- Cash handling
7d
Financial Services Officer
Elders —Wagga Wagga NSW
- Full-time
- Management
- Microsoft Office
- Administrative experience
Personal Banker Albatross
Australian Military Bank —Nowra NSW
- Full-time
- On-the-job training
- Parental leave
Customer Service Officer
St.George —Brookvale NSW
- Full-time
- Customer service
- Cash handling
Customer Banking Specialist
Commonwealth Bank —Lismore NSW
- Part-time
- Communication skills
8d

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Customer Service Specialist - Full Time

Pepper -
New South Wales

Apply Now

Job Details

Full-time

Benefits

Parental leave
Gym membership
Referral program
Insurance services

Qualifications

Customer service
Call center experience
Security
Communication skills

Full Job Description

Who We Are

At Pepper Money, we’re dedicated to helping people succeed—whether it’s buying a family home, a dream car, developing professionally, or growing their business. We’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand. Over our 25 years, we’ve achieved a lot, but our proudest accomplishment is helping over half a million Australians reach their goals with our ever-expanding lending options.

The Role

The Customer Service Specialist team is one of the faces of Pepper Money for our customers. This role is responsible for answering any queries and calls post-settlement. You could find yourself helping a customer with their loan balance, updating their contact details and assisting our customers with their loan repayments.

Customer Service: Provide exceptional service to our customers in Australia and New Zealand, covering both mortgages and asset finance products.
Inbox Management: Respond to customer emails promptly and in line with our policies.
Lodge Complaints: File and manage customer complaints to ensure compliance with regulations, or collaborate with our customer resolutions team to find solutions.
Accurate Note Taking: Keep detailed notes on customer accounts to ensure data security and a seamless customer experience.

About you

We’re looking for someone with experience working in a fast-paced call-centre. Here’s what we’re looking for:

Call-centre experience: Someone who has experience in a fast-paced contact centre environment handling 50-60 interactions per day.
Outstanding communication skills: Deliver excellent written and verbal customer service in the Pepper Money tone of voice to provide solutions, answers and accurate information to our valued customers.
Team-player: Collaborate well within a team, have a strong work ethic, and find ways to improve processes for a smoother workflow.

At Pepper Money, collaboration is just as vital as your skills. Our values are the heartbeat of our success, driving everything we do:

Can Do: We think outside the box and harness the power of teamwork to achieve the extraordinary.
Balanced: We set our customers up for success, crafting win-win outcomes that are both human and profitable.
Real: We keep it honest and respect everyone, building genuine connections.

Our Benefits

At Pepper, we're dedicated to making this a fantastic place to work and supporting you every step of the way. Enjoy a values-driven, diverse environment with a leadership team that inspires success and a culture that rewards excellence. We're always finding new ways to make Pepper a place for everyone:

Development: a full suite of development opportunities and a great team to learn from
Recognition: Celebrate efforts with our Spice Reward and Recognition Program and diversity through our DE&I initiatives
Flexibility: Embrace our hybrid working model, flexible parental leave policies and purchased leave options
Health and Wealth: Free gym membership, discounted health insurance policies, novated leasing and staff loan rates to manage your mind, body and wallet!
Referral Bonus: Earn $2000 for referring great people.

If this role sounds like it’s for you and you have experience in tackling some of the day-to-day tasks, we want to hear from you.

For more information on Pepper visit www.peppermoney.com.au.

Pepper is proud of our inclusive and diverse workplace that we have built over the last 21 years. Diversity is embedded in our people practices, the way we communicate and connect with each other, and it is recognised throughout our values.

Apply Now

Refine Your Search

loan specialist jobs in new south wales

Customer Service Specialist - Full Time

Customer Solutions Specialist

Client Onboarding Specialist

Asset Management Specialist - 10 Month Fixed-Term Contract

Customer Service-Operations Specialist

Workforce Solutions Specialist

Lending Operations Specialist

Branch Financial Services Officer

Senior Associate / AVP Project Finance Specialist, Institutional Banking Group, DBS Australia (Sydney)

Settlement Specialist

Customer Banking Specialist - Penrith

Partnerships Marketing Specialist

Commercial Credit Analyst

Broker Support Specialist

Implant Solution Specialist, NSW

Teller

Financial Services Officer

Personal Banker Albatross

Customer Service Officer

Customer Banking Specialist

I want to receive the latest job alert for loan specialist in new south wales

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