In-Demand Guest services officer Jobs in New South Wales

Member Experience Officer
Macquarie University —Macquarie University NSW
- Part-time
- CPR Certification
- Microsoft Office
- University
- Employee discount
4d
Guest Experience Officer - One Mile Beach Holidays
Ingenia Communities —One Mile NSW
- Part-time
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
11d
Guest Experience Officer - Ulladulla Holidays
Ingenia Communities —Ulladulla NSW
- Public holidays
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
Guest Services Officer
BelgraviaPRO —Yass NSW
- Cleaning
- Communication skills
Events Officer
University of Wollongong —Wollongong NSW
- $85,682 - $96,898 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
6d
Guest Liaison Officer
CRU —Morisset NSW
- $30.00 - $33.85 an hour
- Temporary
- Hospitality
- Customer service
- Experience working with children
Quick Apply
6d
Guest Services Opportunities - Front Desk & Bell Team
Hyatt Regency Sydney —Sydney NSW
- Part-time
- Customer service
- Communication skills
- Office experience
Guest Experience Officer
Belgravia Health & Leisure Group Pty Ltd —Lidcombe NSW
- Weekend availability
- CPR Certification
- First Aid Certification
- POS
7d
Guest Experience Officer - Bermagui Holidays
Ingenia Communities —Bermagui NSW
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
3d
Opportunities to work within DOOLEYS
DOOLEYS LIDCOMBE CATHOLIC CLUB LTD —Lidcombe NSW
- Customer service
Guest Experience Officer - Lake Macquarie Holiday Park
Ingenia Communities —Lake Macquarie NSW
- Remote
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
Guest Services Officer
Belgravia Health & Leisure Group Pty Ltd —North Narrabeen NSW
- Weekend availability
- Computer skills
- Cash handling
- Outdoor work
7d
Guest Service Officer (Overnight)
Four Seasons —Sydney NSW
- Part-time
- Front desk
- Guest services
- Communication skills
Diversional Therapist Assistant/Recreational Activities Officer
Buckland Aged Care Services —Springwood NSW
- Urgently hiring
- CPR Certification
- Management
- First Aid Certification
Quick Apply
7d
Receptionist
Compass Group Australia —Sydney NSW
- $27.98 an hour
- Full-time
- Microsoft Office
- Guest services
- Restaurant experience
7d
Senior Technical Support Officer, Factory of the Future
Western Sydney University —Bankstown NSW
- $97,693 - $104,713 a year
- Full-time
- Hybrid work
- University
- Organisational skills
- Teaching
- Employee assistance program
Quick Apply
8d
Guest Relations Officer
Marriott International, Inc —Sydney NSW
- Part-time
- Communication skills
- Resort
Sales & Guest Experience Coordinator
Belgravia Health & Leisure Group Pty Ltd —Picton NSW
- Weekend availability
- Sales
- First Aid Certification
- Leadership
11d
Operations Associate
IIQAF —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Hospitality
- Microsoft Office
- POS
Quick Apply
Gaming Attendant
Strathfield Hotel —Strathfield NSW
- Weekend availability
- Hospitality
- Customer service
- In-person
Quick Apply
13d

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Member Experience Officer

Macquarie University -
Macquarie University NSW

Apply Now

Job Details

Part-time
4 days ago

Benefits

Employee discount
Insurance services

Qualifications

CPR Certification
Microsoft Office
First Aid Certification
POS
Communication skills
Workday
Time management

Full Job Description

PRIMARY DETAIL

An exciting and fast-paced customer service role based in a busy gym that contributes to a great experience for our members.

Our Member Experience team is a key function within our centre. As one of our Member Experience Officers you will be:

Providing a consistent and high level of service to members and guests to drive acquisition and member retention.
Responding to and actioning customer queries in-person, over the phone and via email.
Executing acquisition and retention strategies and campaigns to sell memberships.
Following established processes and procedures for memberships, point of sale transactions, cash handling, end-to-end venue hire bookings, and administration processes associated with the Centres operations and safety policy.
Respond to member and guest feedback, providing constructive information to continuously improve outcomes that support a positive customer experience.

About You

To be successful in this role you will need:

Proven experience in a front-line customer facing role.
Demonstrated success in achieving sales targets, prioritising tasks, and meeting deadlines.
A proven record of accomplishment in the area of customer experience and continuous improvement.
Well-developed interpersonal and communication skills including the ability to work collaboratively and to establish, build and maintain respectful and ethical relationships with staff, students, and other key stakeholders.
Excellent organisational and time management skills and attention to detail.
Proficient skills in Microsoft Office applications, including database management.

This role requires a criminal history check, First Aid and CPR certificate. Standard work hours will require you to be available on weekends, early mornings and evenings to meet the needs of the business.

About Us

Macquarie University Sport and Aquatic Centre (MUSAC) is a multi-purpose venue designed to help meet all the health, fitness and sporting needs of our members and guests. Our facilities include a 6-lane heated indoor pool, and an 8-lane outdoor heated Olympic-sized swimming pool. The centre features a fully equipped health club, group and virtual fitness classes, squash courts, gymnastics / aquatics programs and social sports.

Macquarie University Sport Fields operates 7 days a week, our facilities include 5 professional playing fields which accommodates a variety of events, stadium lighting, canteen and BBQ areas, and four change rooms.

Benefits:

Complementary Macquarie University Sport & Aquatic Centre gym access
Access to our staff wellbeing program and staff support services
Working on a vibrant parkland campus, with a huge variety of food & beverage outlets, and general practice & hospital amenities
Access to discounted corporate health insurance and employee flu shot program
Staff discounts at Campus Life operated hospitality outlets

To Apply:

If being part of an inclusive, vibrant, team orientated organisation is something you are passionate about we encourage you to apply.

In the first instance, general enquiries should be directed to Xavier Maniacara on 02 9850 1022, or via email [email protected].

To be considered for this position, you must submit your CV and a cover letter addressing the listed criteria in the About You section via our online application portal.

If you need any support or reasonable adjustments through this recruitment process, please let us know so we can provide the support you need.

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account.

Applications Close:

27/08/2026 11:59 PM

A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.

Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University.

Apply Now

Refine Your Search

guest services officer jobs in new south wales

Member Experience Officer

Guest Experience Officer - One Mile Beach Holidays

Guest Experience Officer - Ulladulla Holidays

Guest Services Officer

Events Officer

Guest Liaison Officer

Guest Services Opportunities - Front Desk & Bell Team

Guest Experience Officer

Guest Experience Officer - Bermagui Holidays

Opportunities to work within DOOLEYS

Guest Experience Officer - Lake Macquarie Holiday Park

Guest Services Officer

Guest Service Officer (Overnight)

Diversional Therapist Assistant/Recreational Activities Officer

Receptionist

Senior Technical Support Officer, Factory of the Future

Guest Relations Officer

Sales & Guest Experience Coordinator

Operations Associate

Gaming Attendant

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