In-Demand guest experience ambassador Jobs in new south wales

Guest Experience Ambassador
Marriott International, Inc —Sydney NSW
- Full-time
- Hotel experience
- Annual leave
- Employee assistance program
Guest Experience Representative - DFO Homebush
Vicinity Centres —New South Wales
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Parental leave
Community Ambassador
JLL —Sydney NSW
- Hospitality
- Customer service
- Presentation skills
Fun Creator
ZONE BOWLING —New South Wales
- Hospitality
7d
Guest Services Agent
Virgin Australia —Sydney NSW
- Part-time
- Communication skills
- Annual leave
Guest Service Agent
InterContinental —Sydney NSW
- Computer skills
- Communication skills
- Hotel experience
- Employee discount
- Gym membership
Community Ambassador
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Hospitality
- Customer service
- Presentation skills
Quick Apply
Brand Ambassador
Canada Goose Australia Pty Limited —Sydney NSW
- Microsoft Word
- Microsoft Excel
- Management
Quick Apply
Rydges Resort Hunter Valley - Assistant Conference & Events Manager
EVT Group —Lovedale NSW
- Full-time
- Resort
- Annual leave
Workplace Experience Coordinator
JLL —Sydney NSW
- Hospitality
- Office
- AI
Guest Services Advisor
NAB —Sydney NSW
- Full-time
- Hospitality
- Customer service
- Maintenance
6d
Hotel Services Manager
Sofitel Sydney Darling Harbour —Darling Harbour NSW
- $80,340 a year
- Full-time
- Management
- In-person
- Leadership
Quick Apply
Workplace Experience Coordinator
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Hospitality
- Office
- AI
Quick Apply
Reception Supervisor
Compass Group Australia —Sydney NSW
- $75,000 - $85,000 a year
- Full-time
- Management
- Microsoft Office
- Parental leave
Overnight Front Desk All Rounder
SOFITEL —Sydney NSW
- Part-time
- Office experience
Quick Apply
Receptionist
Compass Group Australia —Sydney NSW
- Full-time
- Microsoft Office
- Administrative experience
- Front desk
4d
People and Culture Executive
SOFITEL —Sydney NSW
- Full-time
Quick Apply
13d
Product Guide- QVB
Amer Sports —Sydney NSW
- Temporary
- Customer service
- Merchandising
- Communication skills
- On-the-job training
Quick Apply
4d
Venue Manager - Specialty Coffee Ballina
Old Quarter Coffee Merchants —Ballina NSW
- From $75,000 a year
- Full-time
- Management
- Customer service
- Warehouse
- Employee discount
Quick Apply
Receptionist/Personal Assistant
Aydia wellness day spa —Bankstown NSW
- From $28 an hour
- Full-time
- English
- Microsoft Office
- Administrative experience
- Employee discount
Quick Apply

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Guest Experience Ambassador

Marriott International, Inc -
Sydney NSW

Apply Now

Job Details

Full-time

Benefits

Annual leave
Employee assistance program
Employee discount
Sabbatical
Referral program

Qualifications

OPERA
Hotel experience

Full Job Description

Additional Information
Job Number26062086
Job CategoryRooms & Guest Services Operations
Location161 Elizabeth Street, Sydney, New South Wales, Australia, 2000
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Front Office Supervisor because together, we are better. Start your career at Sheraton, where you don't just work - you belong.

Position Summary:

Be an expert on the hotel and the surrounding community, know it inside and out to exceed guest expectations
Assist guests arriving and departing the hotel through the check in and departure process
Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements
Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings
Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.)
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities
Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem.
Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested.

About You:

Experience with OPERA property management system or similar
Relevant experience in a similar supervisory role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude

Our Benefits:

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend

Sheraton Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest experience ambassador jobs in new south wales

Guest Experience Ambassador

Guest Experience Representative - DFO Homebush

Community Ambassador

Fun Creator

Guest Services Agent

Guest Service Agent

Community Ambassador

Brand Ambassador

Rydges Resort Hunter Valley - Assistant Conference & Events Manager

Workplace Experience Coordinator

Guest Services Advisor

Hotel Services Manager

Workplace Experience Coordinator

Reception Supervisor

Overnight Front Desk All Rounder

Receptionist

People and Culture Executive

Product Guide- QVB

Venue Manager - Specialty Coffee Ballina

Receptionist/Personal Assistant

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