In-Demand Customer service manager ii Jobs in New South Wales

Project Manager
Superloop —Sydney NSW
- Hybrid work
- PMP
- Bachelor's degree
- Communication skills
Retail Manager
AHM Fuel Plus Oberon —Colo Vale NSW
- $75,000 - $85,000 a year
- Weekend availability
- Management
- Customer service
- Analysis skills
Quick Apply
Crew Team Leader
Shanes Trees —Sydney NSW
- $38 - $50 an hour
- Overtime
- Customer service
- First Aid Certification
- Leadership
Quick Apply
Administration Assistant
Jet Aviation —Williamtown NSW
- $70,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Branch Leader, Taree, Tuncurry and Wingham
Regional Australia Bank —Taree NSW
- From $90,000 a year
- Full-time
- Remote
- Leadership
9d
Team Member - Miranda
Grill'd —Miranda NSW
- Part-time
- No experience needed
- Employee discount
Quick Apply
FX/CFD Business Development Manager
StoneX Group —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
Sales Executive II, Key Account Management, New South Wales
RS —Smithfield NSW
- Full-time
- Hybrid work
- Management
- Business development
- Communication skills
2d
Service Manager
Mediatec Asia Pacific —Botany NSW
- Full-time
- Customer service
- Supervising experience
- Leadership
Quick Apply
3d
Team Member - Westfield Parramatta
Grill'd —Parramatta NSW
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Kirrawee
Grill'd —Kirrawee NSW
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Kotara
Grill'd —Kotara NSW
- Part-time
- No experience needed
- Employee discount
Quick Apply
Administration Coordinator - Hunters Hill
Catholic Healthcare —Hunters Hill NSW
- $36.70 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Business Administration
- Health insurance
- Parental leave
Quick Apply
3d
Administration Coordinator - Waitara
Catholic Healthcare —Waitara NSW
- $36.70 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Business Administration
- Health insurance
- Parental leave
Quick Apply
13d
Relationship Manager - Bathurst NSW
Unity Bank —Bathurst NSW
- Full-time
- Financial services
3d
Clinical Research Associate II
AbbVie —Sydney NSW
- Full-time
- Remote
- Patient monitoring
- Bachelor's degree
- Organisational skills
3d
Team Member - Barangaroo
Grill'd —Barangaroo NSW
- Part-time
- No experience needed
- Employee discount
Quick Apply
Branch Leader Scone, Muswellbrook, Denman and Merriwa
Regional Australia Bank —Scone NSW
- Full-time
- Customer service
- Supervising experience
- Financial services
3d
Facility Operations Center Eng, Facility Operations Center (FOC)
Amazon Corporate Services Pty Ltd —Sydney NSW
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Team Member - Broadway
Grill'd —Rushcutters Bay NSW
- Part-time
- No experience needed
- Employee discount
Quick Apply

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Project Manager

Superloop -
Sydney NSW

Apply Now

Job Details

Qualifications

PMP
Bachelor's degree
Telecommunication
PMI Certification
Communication skills
Negotiation
PRINCE2 Certification

Full Job Description

Company Overview

Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform. Superloop provides connectivity and services to customers in three segments of the market: Consumer, Business and Wholesale. Our offerings leverage Superloop’s investments in physical infrastructure assets that include fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop and Exetel every day for their connectivity needs.

Visit www.superloop.com to learn more.

Business Unit Overview

Our Operations unit is the engine room of Superloop - responsible for maintaining and supporting all of our products and internal technical infrastructure to ensure the best possible service to both our customers and our very own business. Our Operations unit is responsible for ensuring that the business has the technical capability and capacity to deliver services to all Superloop customers ranging from Home Broadband to International Wholesale.

The Delivery team is responsible for supporting sales through to billing. This includes the management of the sales processes and operational support which enables efficient and effective sales; delivery of customer services across the entire product portfolio; network provisioning and configuration management; and executive, strategic support for the two revenue streams. Our focus is, and will always be, on the customer throughout this process to ensure Superloop remains the telecommunications provider of choice now and into the future

Role Purpose

The Project Manager plays the lead role in planning, executing, monitoring, controlling, and closing out projects for Superloop Business customers. They are accountable for the project scope, the project team resources, and the success or failure of the project.

Key Responsibilities

Coordinate internal resources and third parties/vendors for the flawless execution of projects;
Responsible for resource planning, availability and allocation according to projects pipeline & backlog;
Ensure that all projects are delivered on-time and within scope;
Translate provided scope and requirements into tasks, schedule and assign tasks;
Develop a detailed project plan to monitor and track progress;
Communicate to management any changes to the project scope, project schedule, or project costs;
Successfully manage the relationship with the client and all stakeholders;
Track and analyse projects’ performance, and report any possible risks or issues;
Establish and maintain relationships with third parties/vendors;
Create and maintain comprehensive project documentation;
Deliver solutions to the Operations team by coordinating managed services onboarding activities and complete any other duties as directed

Qualifications and Experience

5-7 years experience in project management and applying project methodology;
Experience in implementing PMO standards and procedures;
Proven working experience in project management in the information technology and telecommunications sectors;
Solid technical background with understanding and/or hands-on experience in networking and systems technologies;
Excellent client-facing and internal communication skills;
Strong stakeholder management and negotiating skills;
Bachelor’s Degree preferred, preferably in the fields of IT or engineering;
PMP / PRINCE II certification (highly advantageous);
Change management experience in PMO is considered (highly advantageous)

On Offer

Free Home Broadband
Free Mobile SIM plan
Flexibility – 3 days/week in the office
Lunch on Wednesdays, snacks, donuts and more!
Diverse and inclusive culture
Gain skills and build relationships to succeed in the telco and tech industries, at Superloop and beyond.

At Superloop, we’re dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members. As an equal opportunity employer, we welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. We’re committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining Superloop.

Apply Now

Refine Your Search

customer service manager ii jobs in new south wales

Project Manager

Retail Manager

Crew Team Leader

Administration Assistant

Branch Leader, Taree, Tuncurry and Wingham

Team Member - Miranda

FX/CFD Business Development Manager

Sales Executive II, Key Account Management, New South Wales

Service Manager

Team Member - Westfield Parramatta

Team Member - Kirrawee

Team Member - Kotara

Administration Coordinator - Hunters Hill

Administration Coordinator - Waitara

Relationship Manager - Bathurst NSW

Clinical Research Associate II

Team Member - Barangaroo

Branch Leader Scone, Muswellbrook, Denman and Merriwa

Facility Operations Center Eng, Facility Operations Center (FOC)

Team Member - Broadway

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