In-Demand Business japanese speaking Jobs in New South Wales

Apple Technical Advisor - Japanese speaking
Cisco Systems —Sydney NSW
- Full-time
- Hybrid work
- Management
- Customer service
- Microsoft Office
9d
Associate Customer Success Executive - Japanese Speaking
The ECA International Group —Sydney NSW
- Full-time
- Hybrid work
- English
- Organisational skills
- Communication skills
- Work from home
Quick Apply
5d
Japanese Marketing Consulta Wanted (Education Base)
Global Bridge —Burwood NSW
- $28 - $30 an hour
- Part-time
- Sales
- Customer service
- In-person
Quick Apply
7d
Associate Threat Detection Analyst (Japanese & English speaking)
Fastly —Sydney NSW
- Software troubleshooting
- English
Quick Apply
Philippines Speaking Marketing Consultant Wanted- Education & Migration Consulting Company
Global Bridge —Burwood NSW
- $28 - $30 an hour
- Part-time
- Sales
- Customer service
- In-person
Quick Apply
2d
Chinese Marketing Consulta Wanted (Education Base)
Global Bridge —Burwood NSW
- $28 - $30 an hour
- Part-time
- Sales
- Customer service
- In-person
Quick Apply
2d
Senior Azure Cloud Customer Experience Engineer - Japanese Speaking
Microsoft —Sydney NSW
- Full-time
- Azure
- Management
- Computer Science
AI Deployment Engineer (Professional Services)
Zoom —Sydney NSW
- Full-time
- Hybrid work
- AI
5d
Developer Evangelist - Integrations (APAC)
Xsolla —Sydney NSW
- Full-time
- Remote
- Public speaking
- Presentation skills
- APIs
Quick Apply
Developer Evangelist - Community (APAC)
Xsolla —Sydney NSW
- Full-time
- Remote
- Public speaking
- Software development
- APIs
Quick Apply
Japanese Specialty Chef
dnata catering and retail —Mascot NSW
- Full-time
- Culinary experience
- Cooking
- Organisational skills
- Annual leave

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Apple Technical Advisor - Japanese speaking
Cisco Systems —Sydney NSW
Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless.
9d
Associate Customer Success Executive - Japanese Speaking
The ECA International Group —Sydney NSW
If you're passionate about building relationships, enjoy working with international customers and want to use your Japanese language skills in a genuinely…
Quick Apply
5d

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Apple Technical Advisor - Japanese speaking

Cisco Systems -
Sydney NSW

Apply Now

Job Details

Full-time
9 days ago

Qualifications

Authentication
SSO
Management
iOS development
Customer service
Japanese
Microsoft Office
Leadership
VPN

Full Job Description

Meet the Team
You will work directly with your team of Apple Technical Advisors, while also working in tandem with Cisco’s Engineering and Knowledge Management teams as well as fellow Apple Advisors across the globe.

As an Apple Technical Advisor, you’ll be a friendly voice, providing world-class troubleshooting and technical support. You’ll continue to keep your skills sharp by learning about the ever-changing macOS and iOS, monitor trending issues and creatively work to solve these issues to keep Cisco employees online and productive. You’ll be the first line of support for global Cisco employees.

Your Impact

MacOS or iOS upgrades and initial setup
Authentication and password reset
Network connectivity and VPN
Mobile Device Management (MDM) enrollment
Installation, troubleshooting and use of an array of macOS or iOS applications
Support the setup of computer peripherals and networking hardware
Facilitate hardware repairs or replacement
Thoroughly document the support engagement
Monitor issue trends to report through team leadership
Be an advocate for the Apple ecosystem, sharing tips and tricks
Stay up to date with Apple technology through internal training opportunities and monitoring technical publications and industry trends
Collaborate with the Knowledge Management team to improve support content
Maintain full ownership of cases to ensure exceptional support experience
Communicate with engineering teams to find solutions and escalate issues
In addition to these core responsibilities, successful candidates may participate in Escalation Desk or other tasks after 6 to 12 months in role. These additional responsibilities can include:
Provide weekend on-call for Escalations/Operations (one weekend a month on average)
Active participation in escalations, presentations, readouts and meetings during the workday while delivering consistent results in role
Flexibility, adaptability, and urgency to manage multiple urgent requests with priority

Minimum Qualifications:

Ability to read, write, and speak fluently in English
Ability to read, write, and speak fluently in Japanese
Two years of professional technical troubleshooting expertise with Apple devices
Experience in customer service or technical troubleshooting via phone and chat
Ability to convey technical ideas and troubleshooting information to a nontechnical audience
Experience in the use, set up and troubleshooting of macOS and iOS in a business environment
Experience with macOS and iOS applications and tooling such as Microsoft Office 365
Experience with the technologies used in Mobile Device Management (MDM)
Technical proficiency, with a highly developed ability to acquire new technical skills and apply these new skills to your support role.
Flexible to work between the hours of 7:00 a.m. and 7:00 p.m AEST in a hybrid work setting

Preferred Qualifications:

Apple IT Certifications
Experience with IT Ticketing Systems
Familiar with Networking technologies and concepts
Experience with Multi Factor Authentication (MFA)& Single sign-on (SSO)
Ability to work independently, multitask and prioritize tasks

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.

Apply Now

Refine Your Search

business japanese speaking jobs in new south wales

Apple Technical Advisor - Japanese speaking

Associate Customer Success Executive - Japanese Speaking

Japanese Marketing Consulta Wanted (Education Base)

Associate Threat Detection Analyst (Japanese & English speaking)

Philippines Speaking Marketing Consultant Wanted- Education & Migration Consulting Company

Chinese Marketing Consulta Wanted (Education Base)

Senior Azure Cloud Customer Experience Engineer - Japanese Speaking

AI Deployment Engineer (Professional Services)

Developer Evangelist - Integrations (APAC)

Developer Evangelist - Community (APAC)

Japanese Specialty Chef

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