In-Demand Call centre no Jobs in Nerang, Qld

Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
Customer Service Specialist - Call Centre
Concentrix —Robina QLD
- Full-time
- Customer service
- In-person
- Communication skills
- Paid training
Appointment Setter
Marketing Together —Mudgeeraba QLD
- $60,460.00 - $103,280.89 a year
- Full-time
- Sales
- Customer service
- Salesforce
Quick Apply
4d
Member Support Consultant
Goodlife Health Clubs —Gold Coast QLD
- First Aid Certification
- Gym membership
7d
Sales Travel Consultant
Flight Centre Brand —Pacific Fair Shopping Centre QLD
- $70,000 - $138,000 a year
- Full-time
- Organisational skills
- AI
- Employee discount
14d
Field Research Officer - QLD - Gold Coast
Roy Morgan —Gold Coast QLD
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
Tech Buddy for Seniors
Youngster.co —Palm Beach QLD
- $26 - $30 an hour
- Contract
- In-person
- Annual leave
Quick Apply
9d
Sales Advisor, Burleigh, Gold Coast
Tesla —Burleigh Heads QLD
- Weekend availability
- Sales
- Communication skills
- Employee stock purchase plan
- Health insurance
Centre Sales Representative - Gold Coast
Pirtek —Gold Coast QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Shop staff (Sushi maker)
Daito Queensland PTY LTD —Robina Town Centre QLD
- From $34.76 an hour
- Weekend availability
- No experience needed
- In-person
Quick Apply
General Practitioner
Serco Plc —Canungra QLD
- Call employer
- CPR Certification
Panel Beater
SMART —Nerang QLD
- Full-time
- Employee discount
- Referral program

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Customer Contact Officer
Serco Plc —Varsity Lakes QLD
Access to our extensive benefits including our rewards and discounts program. Complete a pre-employment check including relevant security and Police clearances.
$35.76 an hour
Retail Assistant - Runaway Bay
ALDI Stores —Runaway Bay QLD
Keeping the store tidy, organised and looking great. Keeping shelves stocked with products so that our customers can find all their favourites.
$31.27 an hour
Quick Apply

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Customer Contact Officer

Serco Plc -
Varsity Lakes QLD

Apply Now

Job Details

Casual
$35.76 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$35.76 per hour (includes 25% casual loading)
This role operates on weekday shifts between 8:00 AM to 8:00 PM, with no weekend hours required
Approximately 20 - 30 hours per week, with capacity to increase to up to 38 hours, subject to business requirements
Complete 6 weeks of full-time training at our Varsity Lakes contact centre, then enjoy the flexibility of working from home, or from office or a hybrid model
Access to our extensive benefits including our rewards and discounts program
Access to our 24/7 Employee Assistance Program for you and your family

Make an impact at Serco

As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To join our team, you’ll be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
If you wish to work from home after completing training, you’ll need to supply your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

call centre no jobs in nerang, qld

Customer Contact Officer

Customer Service Specialist - Call Centre

Appointment Setter

Member Support Consultant

Sales Travel Consultant

Field Research Officer - QLD - Gold Coast

Tech Buddy for Seniors

Sales Advisor, Burleigh, Gold Coast

Centre Sales Representative - Gold Coast

Shop staff (Sushi maker)

General Practitioner

Panel Beater

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