Department: Hunter North
Department/Agency: Department of Communities and Justice
Location:
Murwillumbah, NSW, AU, 2484
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Req ID: 85863
Murwillumbah / Lismore hub
Ongoing - Full-Time (35 HPW)
Clerk Grade 5/6, base salary ($102,936 - $113,579), plus employer’s contribution to superannuation and annual leave loading
Your role
The role supervises a team to meet statutory obligations and deliver high-quality client services. It promotes ethical conduct and high performance to support service excellence and organisational goals. The role may act as a Registrar or Deputy Registrar, overseeing resources, leading a small team, and undertaking quasi-judicial and procedural responsibilities.
Circuit and relieving staff are required to possess a current Drivers Licence and be willing to travel, including overnight stays.
This role has potential exposure to psychosocial hazards in workplace
What you’ll do
Lead and develop registry staff, effectively allocating resources to ensure high-quality service delivery and achievement of operational objectives.
Implement training, coaching, and procedural improvements to ensure staff remain current with legislative, policy, and procedural changes.
Provide expert operational advice and reporting to senior management, identifying opportunities to enhance efficiency, service quality, and client outcomes.
Drive continuous improvement initiatives, contributing to the development and implementation of streamlined and effective work practices.
Foster an inclusive, safe, and high-performing workplace culture that values diversity, wellbeing, ethical conduct, and employee development.
Exercise sound judgment and discretion in registry operations, including the performance of quasi-judicial and procedural functions where delegated as Registrar or Deputy Registrar.
What we’re looking for
Leadership and People Management – Proven ability to lead, motivate, coach, and develop teams in a fast-paced and changing environment.
Stakeholder and Client Service Excellence – Strong ability to build relationships, provide professional advice, and deliver high-quality client-focused services.
Communication and Influencing Skills – Effective written and verbal communication skills, with the ability to provide clear guidance, training, and operational advice to staff and senior leaders.
Judgement, Decision-Making and Adaptability – Demonstrated ability to exercise sound judgement, manage competing priorities, adapt to changing legislative and operational requirements, and make informed decisions in complex situations.
Download the role description.
To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career
Flexible, autonomous work environment
Competitive pay and conditions
Training and development opportunities to build and maintain capabilities
Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.
Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:
Targeted Question 1 - Can you give me an example of a time when you identified a problem or opportunity and took the initiative to address it without being asked or closely supervised? What actions did you take, and what was the outcome?
Targeted Question 2 - Tell us about a time when you voluntarily took on additional responsibilities to support other colleagues or teams in achieving an important objective. How did you contribute, and what impact did your support have?
Applications close 09/09/2026 at 11:59pm AEST.
Got a question?
For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Ann McCormack, Acting Registrar – Tweed Heads on 0417 279775 or via
[email protected]
If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Paola Piña | Talent Acquisition Officer, via
[email protected]
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Applying for DCJ jobs on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.
