In-Demand Service delivery manager Jobs in Murarrie, Qld

Service Delivery Manager
Brennan IT —Brisbane QLD
- Full-time
- Management
- Customer service
- Negotiation
Area Manager
Prompcorp —Greater Brisbane QLD
- $70,000 - $85,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Management
- Travel reimbursement
- Work from home
Quick Apply
12d
Office Manager
WILLOW WEALTH PARTNERS PTY LTD —Newstead QLD
- $76,000 - $96,000 a year
- Full-time
- In-person
- Communication skills
- Time management
Quick Apply
TRANSPORT COMPANY MANAGER
Tarsem13 Transport —Brisbane QLD
- $78,987.99 - $98,000.00 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
Quick Apply
Van Driver
Australia Post —Murarrie QLD
- $31.49 an hour
- Part-time
- Recruiting
- Outdoor work
Manager Customer Service Centre
Queensland Government —Brisbane QLD
12d
Manager
Queensland Government —Brisbane QLD
- Temporary
- Negotiation
4d
Service Delivery Manager | Brisbane
Deloitte —Brisbane QLD
- Management
- DevOps
- Business development
- Parental leave
Internal Sales Representative
Flexistrut Australia —Hemmant QLD
- $65,000 - $75,000 a year
- Overtime
- CRM software
- Sales
- Customer service
Quick Apply
12d
Step Into Leadership: FIFO QLD Village Manager & Assistant Manager Positions
ISS —Brisbane QLD
- $120,000 - $150,000 a year
- Full-time
- Hospitality
- Management
- Leadership
- Employee discount
Senior Case Manager
Queensland Government —Moreton Bay QLD
- Part-time
- Management
- Business
14d
Service Coordinator
VAE Group —Darra QLD
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance program
- Employee discount
Quick Apply
5d
Senior Counter Sales - Tingalpa - QLD
Middy's —Tingalpa QLD
- Overtime
- Customer service
- Forklift
- Electrical experience
4d
Trade Counter Assistant - Murarrie
Reece Group —Murarrie QLD
- Weekend availability
- Customer service
- Plumbing
- Retail sales
- Annual leave
- Parental leave
Operations Manager - Lindsay Australia
Lindsay Australia —Brisbane QLD
- From $9,500 a month
- Full-time
- Management
- In-person
- Leadership
- Profit sharing
- Relocation assistance
Quick Apply
Leading Hand - Bridgestone State Warehouse QLD Experienced Leading Hand for AM Shift - Full Time
Bridgestone Australia —Lytton QLD
- Full-time
- Customer service
- Forklift
- Warehouse
- Employee discount
Fleet Manager
Rogers Transport —Lytton QLD
- $85,000 - $90,000 a year
- Full-time
- Management
- In-person
- Leadership
Quick Apply
14d
Client Solutions Manager
Chas Clarkson —Morningside QLD
- $80,000 - $90,000 a year
- Urgently hiring
- Sales
- Business development
- In-person
Quick Apply
Operations Manager, Staff Capability and Service Models
Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited —Coopers Plains QLD
- $146,688 a year
- Full-time
- Management
- Working with children
- Bachelor's degree
Quick Apply
13d
Technical Delivery Manager
First Focus —Brisbane QLD
- $150,000 - $170,000 a year
- Full-time
- Hybrid work
- Management
- SharePoint
- AI
Quick Apply

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service delivery manager jobs near murarrie, qld

Service Delivery Manager

Brennan IT -
Brisbane QLD

Apply Now

Job Details

Permanent | Full-time

Qualifications

Management
Customer service
IT service management
ITIL
Negotiation
Time management

Full Job Description

Brennan. Where true performance thrives.
At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.
It’s a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.

Why join Brennan
True performance for our customers starts with a true belief in our people.
It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members.

True rewards
In addition to competitive remuneration, Brennan offers extensive benefits, including:

Training and certification bonuses
Culture Awards that recognise excellence
Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors
Vibrant, fun social activities
Discounted hardware and software
An environment that embraces learning and development

The Role
As a Service Delivery Manager you will be assigned a patch of larger, strategic, clients to work jointly across with an Account Manager/ BDM where you will own the key Service Delivery relationship, delivering excellence in service assurance, liaising with internal technical staff on behalf of the client, provide generalist network consultancy, be “application aware” and assist with uncovering growth opportunities with the client through new or product upgrades.

A successful candidate in this role would have a good balance between customer service, technical knowledge and experience dealing with C-level executives.

The role is based in Brisbane.

Your responsibilities include but are not limited to:

Preparing and presenting client operational reporting at monthly meetings
Client SLAs and Reporting (including driving enhancements)
Risk and Issue Management
Problem Management
Scope Management
Change Management
Major incident management
Driving future technology roadmaps for the client
Be recognised as a subject matter expert in Service Management Operations
Continuously improve operations and client engagement
Drive operational efficiency initiatives eg Self Service portal adoption
Customer Satisfaction (measured by NPS)
Assist in development of ITIL Aligned Service Processes
Continual Service Improvement Plans (CSIP) for client patch

What skills and experience you will bring to the team:

Minimum of 3 years’ work experience in a senior Service Management or Customer role
ITIL Service Management accreditation
Strong working knowledge of ITSM service delivery concepts
Demonstrated ability to position and present at a C-suite level
Demonstrated ability to lead and collaborate with a multi-disciplined team
Demonstrated skills in negotiation, organisation, and time management
Ability to work within a team and achieve results through others
Ability to influence external & internal stakeholders as part of a continuous improvement lifecycle for customers
Ability to manage and implement change – change agent and ambassador

NOTE: As part of our hiring process, you will be required to undertake a National Criminal History Check.

Brennan is an equal opportunity employer.

Apply Now

Refine Your Search

service delivery manager jobs in murarrie, qld

Service Delivery Manager

Area Manager

Office Manager

TRANSPORT COMPANY MANAGER

Van Driver

Manager Customer Service Centre

Manager

Service Delivery Manager | Brisbane

Internal Sales Representative

Step Into Leadership: FIFO QLD Village Manager & Assistant Manager Positions

Senior Case Manager

Service Coordinator

Senior Counter Sales - Tingalpa - QLD

Trade Counter Assistant - Murarrie

Operations Manager - Lindsay Australia

Leading Hand - Bridgestone State Warehouse QLD Experienced Leading Hand for AM Shift - Full Time

Fleet Manager

Client Solutions Manager

Operations Manager, Staff Capability and Service Models

Technical Delivery Manager

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