In-Demand Customer service manager Jobs in Mount Gambier, Sa

Field Research Officer - SA - Mount Gambier
Roy Morgan —Mount Gambier SA
- $37.34 - $40.30 an hour
- Weekend availability
- English
Business Banking Manager
BankSA —Mount Gambier SA
- Full-time
- Hybrid work
- Communication skills
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Assistant Manager - MOUNT GAMBIER
Domino’s Pizza —Mount Gambier SA
- Overtime
- Customer service
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- Leadership
- Employee discount
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Zambrero —Mount Gambier SA
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MC Interstate Driver - Home Most Nights
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- Call employer
- Management
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11d
Volunteer Retail Assistant - Mount Gambier Salvos Stores (SA)
Salvos Stores Australia —Mount Gambier SA
- Part-time
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- Health insurance
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Field Research Officer - SA - Mount Gambier

Roy Morgan -
Mount Gambier SA

Apply Now

Job Details

Casual
$37.34 - $40.30 an hour

Qualifications

English
Driver Licence
Mobile devices

Full Job Description

Salary:

$37.34 - $40.30 + Super (Training rate $33.25)

Location:

Mount Gambier

Employment Type:

CA - Casual

Department:

OP - Interviewers - Face-to-Face

Join Roy Morgan and be part of a team conducting face-to-face interviews that capture the views, experiences and behaviours of Australians. As a Field Interviewer, you'll visit selected households in your local community, introduce yourself on behalf of Roy Morgan, and invite people to take part in important research.

This is a face-to-face field role involving door knocking and engaging with households that are generally not expecting your visit. Your ability to build rapport, communicate confidently and remain resilient will play a key role in your success.

Our Field Interviewers collect accurate, high-quality data that informs government, business and community decisions across the country.

What you'll do

Initiate conversation and engage with participants who are generally not expecting your visit and invite them to participate in impactful research
Build rapport quickly, manage refusals and objections professionally, and ensure informed consent
Conduct accurate, structured interviews on a wide range of topics using a tablet
Record observations, follow safety and privacy protocols, and maintain strict confidentiality
Plan your weekly schedule to meet agreed hours, including at least one weekend day

All interviews are conducted using Roy Morgan's secure systems. We provide full training, a clear field manual, and ongoing support from experienced field managers.

Who is best suited for this role

Comfortable with door knocking: You're confident approaching households that aren't expecting your visit and can quickly establish trust and credibility.
Resilient relationship-builder: You bounce back from a "no", stay friendly and professional, and approach the next household with the same energy.
Empathetic communicator: You listen well, handle sensitive topics with care, and adapt your communication style to suit different people and households.
Organised self-starter: You manage your time effectively, plan routes, keep accurate records, and work independently to achieve outcomes.
Tech-comfortable: You're confident using tablets and following on-screen scripts, procedures and protocols.

Nice-to-have: Experience in field interviewing, door-to-door outreach, customer service, hospitality, retail, community services, education, fundraising or call centre environments.
Why you should apply

Make every conversation count: The information you collect helps businesses, governments and community organisations better understand the experiences and needs of Australians.
Flexibility with structure: Choose your weekly schedule (with minimum hours) and work close to home where possible.
Training & support: We equip you with the skills, tools and guidance to succeed. No previous market research experience is required.
Professional standards: Be part of a respected organisation known for quality, accuracy and confidentiality.

Essentials

Availability of 20+ hours per week (including one weekend day; flexibility to add hours at peak times)
Current driver's licence and a reliable, registered vehicle
Fluent English (spoken and written) and the legal right to work in Australia
Willingness to obtain a National Police Check and Working with Children's Check (paid by Roy Morgan)

How to apply
If this sounds like you, click the Apply button now!

Privacy Statement:

Roy Morgan is committed to protecting your privacy. You can read our privacy policy the following link www.roymorgan.com/legal/privacy. The information provided by you will be used to assess and process your application for recruitment. To do this, we may share your information with any recruitment agency engaged to assist with our recruitment processes. Should you, at any time, choose not to proceed with your application you may exit the recruitment process by emailing [email protected] and advising us in writing of your decision.

Apply Now

Refine Your Search

customer service manager jobs in mount gambier, sa

Field Research Officer - SA - Mount Gambier

Business Banking Manager

Assistant Manager - MOUNT GAMBIER

Team Members

MC Interstate Driver - Home Most Nights

Volunteer Retail Assistant - Mount Gambier Salvos Stores (SA)

Qualified Mechanic

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