Job Description
Practice Manager | Greencross Vets Ferntree Gully | VIC
Lead Our Locally Loved Team at Greencross Vets Ferntree Gully
Greencross Vets Ferntree Gully is a close‑knit, community‑focused clinic with a wonderfully loyal client base, and we’re looking for a Part‑Time (potential for Full-Time) Practice Manager to help lead our team into the next chapter.
This is a fantastic opportunity for a Senior Veterinary Nurse ready to take the next step into leadership, or an experienced Practice Manager seeking a supportive, well‑established environment. You’ll be a calm, dependable presence with strong organisational skills, attention to detail, and a genuine love for people and animals alike.
We pride ourselves on going the extra mile to ensure every pet parent and patient has the best possible experience when visiting our clinic.
Most conveniently, we are a co‑located clinic on‑site with a Petbarn retail store, making it easy for clients to meet all their pet care needs under the one roof.
About Our Clinic
Our Ferntree Gully clinic is well equipped and designed to support excellent patient care, featuring:
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Two spacious consultation rooms
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Surgical theatre
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X‑ray and ultrasound
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Separate cat and dog wards
We’re passionate about team consulting, open communication, and creating a workplace where everyone feels supported, respected, and encouraged to achieve their goals.
Located in the Heart of Ferntree Gully
Our clinic is located in the leafy suburb of Ferntree Gully, at the foothills of the beautiful Dandenong Ranges — an area renowned for its strong community spirit and relaxed village feel.
You’ll enjoy being close to:
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Great local cafés and everyday conveniences
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Ferntree Gully Village precinct and Mountain Gate Shopping Centre
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Easy access to public transport, including Ferntree Gully train station
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Major arterials such as Burwood Highway and EastLink
Nature lovers will appreciate being moments from parklands and iconic walking trails like the 1000 Steps Kokoda Track Memorial Walk, perfect for unwinding after work or enjoying the outdoors on weekends.
With its blend of greenery, community connection, and commute‑friendly location, Ferntree Gully offers a fantastic balance of lifestyle and professional opportunity.
About the Role
As Practice Manager, you’ll take a hands‑on leadership role, balancing operational management with clinical involvement. You will occasionally participate in nursing duties, so excellent animal handling skills and strong veterinary nursing knowledge are essential.
Your role will include:
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Managing day‑to‑day clinic operations, including:
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Rostering
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Stock management
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People leadership
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Client records
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Leading and developing the team to deliver outstanding client experience and patient care
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Building a positive, supportive team culture
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Monitoring performance and ensuring monthly KPIs are achieved
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Driving business growth through local marketing initiatives
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Providing nursing support, training, and mentoring as required
This role suits both a first‑time Practice Manager or an experienced leader looking to work in a well‑supported, community‑focused clinic.
About You
You’ll bring:
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Certificate IV in Veterinary Nursing (or equivalent experience)
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Experience as a Practice Manager or Senior Veterinary Nurse with leadership responsibilities
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Excellent animal handling and solid clinical knowledge
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Strong communication, organisation, and people‑management skills
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A genuine passion for patients, clients, and team wellbeing
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Good business insight and attention to detail
Why Join Greencross?
At Greencross, we’re committed to helping our people grow and feel supported. When you join us, you’ll enjoy:
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Strong leadership support at clinic, regional, and national levels
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CPD and development opportunities including:
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LinkedIn Learning
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VetWebinars
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Our annual Greencross Clinical Conference
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Career progression across a large national veterinary network
Team Member Benefits Include:
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Fitness Passport
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50% off Royal Canin food
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25% off Petbarn retail products and grooming
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20% off Puppy Pre‑School
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20% discount on Healthy Pets Plus and Petbarn Pet Insurance
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50% off products and services at Greencross clinics and S&E hospitals
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Medications at cost price + GST
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$0 consult, dispensing, and injection fees when assisting
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Free Employee Assistance Program (EAP)
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Support to become an AVNAT Registered Veterinary Nurse & VNCA Member
✨ Interested?
We’d love to meet you — apply now and join the welcoming, community‑driven team at Greencross Vets Ferntree Gully.
For enquiries, email [email protected]
