Housekeeping Supervisor – Mt Buller Winter Season
Job Duties Include (but are not limited to):
- Participate in hands-on daily cleaning of guest rooms, apartments, and public areas alongside your team
- Conduct thorough inspection of apartments and rooms before your team departs, ensuring all cleans meet the required standard before sign-off
- Assist with stocktake of cleaning supplies and linen, and contribute to ordering and inventory management as required
- Safely handle and use cleaning chemicals and equipment in accordance with manufacturer specifications, and ensure your team does the same
- Enforce and model correct workplace health and safety guidelines at all times
- Ensure all cleans and services are completed within allocated timeframes without compromising quality standards
- Coordinate daily task allocation for your team, following direction from the Housekeeping and Hotel & Apartments Managers and adapting to unexpected situations as they arise
- Assist with snow clearing when required
- Drive safely on mountain roads and in snow and alpine conditions to access various apartment locations across the resort
We're Looking for People with:
- Prior cleaning and/or housekeeping experience — required
- Previous supervisory or team leader experience in housekeeping, hotels, or a related field — strongly preferred
- Seasonal snow resort experience — required; Mt Buller, or other ski resort employment highly regarded
- Confidence and competence driving in snow and alpine conditions — required
- Strong attention to detail with a high standard of cleanliness, and the ability to inspect and assess others' work objectively
- Basic English — required; good verbal and written communication skills for team coordination and reporting
- Customer service experience, preferably in a hotel or accommodation setting
- Demonstrated ability to safely use and supervise the use of cleaning chemicals and equipment
- Ability to work effectively in a fast-paced environment, managing both your own workload and your team's
- Strong physical capabilities — able to lift moderate to heavy weight, stand for extended periods (4+ hours), and walk across the resort including inclined terrain, stairs, and outdoor areas in all weather conditions
- Honest, trustworthy, reliable, and able to hold your team to the same standard
- Flexible and committed to your roster, including early starts and late finishes
- Resilient and adaptable — comfortable living and working in an isolated alpine environment and responding positively under pressure
Benefits of Working with Us:
- Casual Pay Rate — starting at $30 per hour
- Free Season Lift Pass — ski or snowboard all season long
- Free group Ski and Snowboard Lessons (subject to availability)
- Shared staff accommodation (on or off mountain, subject to availability) for those 18+
- On Mountain: $188/week | Off Mountain (approx. 20 min from resort): $164/week
- 10% discount on private ski and snowboard lessons
- 20% discount on full retail and rentals across 10 stores
- 20% discount on food and beverage at over 11 outlets
- Free staff transport between the mountain and Mansfield (8 runs each way, daily over winter)
- Free staff car parking at the base of the mountain (Mirimbah)
What's Next?
Successfully shortlisted applicants will be contacted and scheduled for a one-on-one online interview. Ready for your next adventure? Apply now at www.bullerjobs.com.au
Buller Ski Lifts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, sexual orientation, gender identity, disability, or any other status protected by applicable law.
