In-Demand Sales executive Jobs in Mornington, Vic

Account Manager
That Marketing Company —Carrum Downs VIC
- Full-time
- Hybrid work
- Google Suite
- Marketing
- Customer service
Quick Apply
Account Manager
OneWorld Rental - Global Technology Hire —Mordialloc VIC
- From $60,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick Apply
6h
Customer Service Consultant / Manager
Mike's Carpet Discounters —Carrum Downs VIC
- Weekend availability
- Merchandising
- English
- Organisational skills

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Account Manager

That Marketing Company
Carrum Downs VIC

Quick Apply

Job Details

Permanent | Full-time

Qualifications

Google Suite
Marketing
Customer service
English
Microsoft Office
Adobe Creative Suite
Administrative experience
Education
Bachelor's degree
Digital marketing
Organisational skills
Communications
HubSpot
Google Ads
Business
Marketing

Full Job Description

Job Summary

We are seeking a proactive and results-driven Account Manager to lead client relationships and ensure exceptional campaign delivery across digital marketing channels. This role is responsible for overseeing client campaigns, ensuring timely execution, maintaining strong internal and external communications, and driving client satisfaction and retention.

The ideal candidate has a solid foundation in digital marketing, strong organisational skills, and the ability to manage multiple client relationships with confidence and professionalism.

Key Responsibilities

Daily:

Monitor campaign progress, team assignments, and deadline adherence
Liaise with clients to communicate progress, provide insights, and recommend strategy adjustments
Collaborate with internal teams to align deliverables with client brand voice and goals
Ensure client briefs, changes, and updates are communicated across departments
Proactively follow up with clients and team members to keep projects on track
Maintain a positive, solutions-focused attitude and contribute to a collaborative team culture

Weekly:

Facilitate weekly client communications and manage follow-ups
Review and analyse campaign performance across traffic, leads, and sales
Coordinate internal tasks to align with client priorities and timelines

Monthly:

Conduct client reporting sessions and suggest performance-driven adjustments
Update CRM systems and communicate client status changes to leadership
Identify upsell or cross-sell opportunities for additional services

Quarterly:

Create and present performance summaries to clients and internal stakeholders
Participate in personal development by completing a marketing-related course or reading
Provide feedback for team performance evaluations

Key Challenges

Managing multiple client relationships with consistent, high-quality service
Coordinating deadlines and campaign assets across cross-functional teams
Aligning campaign strategies with client goals and budget
Tracking and optimising campaign performance metrics
Proactive follow-ups and accountability within the team

Internal Relationships

Account Team: Daily project updates

Operations Team: Daily project updates

Operations Manager: Weekly resourcing and approvals

Department Heads: Ad-hoc project and client escalations

HR & CEO: Feedback and performance evaluations (quarterly/as requested)

External Relationships

Suppliers: Project deliverables (as needed)

Required Soft Skills

Teamwork
Communication
Flexibility & Adaptability
Customer service focus
Integrity
Attention to detail
Time management
Negotiation
Relationship building
Organisation
Initiative and persistence

Required Hard Skills

Skill - Proficiency
Marketing Strategy- Intermediate
Social Media Ads - Intermediate
PPC & SEO - Intermediate
Web Design/Dev- Intermediate
Copywriting- Intermediate
Customer Service - Advanced
Problem-Solving - Advanced
Microsoft Office & G-Suite - Intermediate–Advanced
Google Ads Manager - Intermediate
CRM Tools - Advanced
Adobe Creative Suite - Basic
Project Management Software - Intermediate
Zoom/Teams - Intermediate
SEO - Intermediate
Sales Funnels & Platforms (e.g. HubSpot, ClickFunnels, High Level) - Basic

Education & Experience

Required: Bachelor’s Degree in Marketing, Advertising, Communications or a related field

Preferred: Complementary studies in Business, Communications, or Administration

Experience: Minimum 5 years in marketing or advertising roles

Languages: Fluent English (written and spoken)

Screening: Written and spoken English assessment, cultural fit evaluation

Additional Information

Work Environment: Fast-paced, team-oriented, client-focused

Company Overview

Please visit https://thatmarketingcompany.com.au/ for more information

Quick Apply

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