Work in a hands‑on delivery role, starting each day at the facility before delivering safely to customers, with structured mentoring and support.
Being on the road with us at Australia Post means freedom, fresh air, and work that moves with you. Kick off your day surrounded by a great bunch of people before heading out to deliver for your local community. Wherever the road takes you, you’re backed by a team that values safety, supports your wellbeing, and gives you room to grow.
About the opportunity
As a Postal Delivery Coordinator, you’ll assist in leading the frontline delivery team to ensure mail and parcels are delivered safely, efficiently, and on time while supporting day-to-day operations and team performance.
You’ll begin each day early as part of a supportive delivery team, preparing mail and small parcels at the facility before heading out to deliver to homes and businesses. You’ll complete daily vehicle safety checks, load your deliveries with care, and carry out reliable deliveries, with safety and consistency guiding every step.
You’ll be supported by experienced Rider Mentors who provide hands‑on guidance and coaching, helping you build confidence, capability and consistency in the role. This opportunity suits someone who takes pride in delivering strong outcomes, values teamwork and safety, and is motivated to perform at their best every day while building skills for long‑term success.
You’ll be
- Starting your day early in the morning, sorting mail and small parcels with your teammates at the facility
- Loading your vehicle with your deliveries for the day
- Delivering outdoors in all types of weather to deliver to homes and businesses
- Providing high level advice and support coordination to assist the Delivery Manager and facility team
- Drive performance and process improvement initiatives
- Assist in the Implementation and monitoring of all facets of Australia Post’s Diversity and OH&S Policies and Procedures
- Assist with the processing and delivery of letters and parcels as needed
- Coach and where needed conduct performance conversations
About you
- You hold a full or probationary NSW motorcycle licence, and ride a geared motorcycle regularly and confidently
- You also hold a full or probationary NSW car licence
- On employment, you’ll need to successfully pass our mandatory and practical motorcycle assessment
- Strong leadership, coaching, and team building experience
- Strong customer service focus involving direct contact with customers
- Good interpersonal, written and verbal communication skills, and the ability to exercise sound judgement
- You are flexible with finishing times and working additional hours to support service outcomes
- You have a good memory, great hand/eye coordination, and excellent attention to detail for when sorting mail
- You enjoy physical work indoors and outdoors and can lift up to 16kgs of Mail and Parcels regularly
- You will need to meet our safe working vehicle load limit of weighing under 100kgs fully clothed (including helmet)
What's in it for you
- A hands-on leadership role where you can genuinely make an impact every day
- The chance to lead and develop a team in a fast-paced, community-focused environment
- Be part of a trusted national brand that connects people and businesses across Australia
- Generous leave entitlements including annual leave, personal leave, and access to additional leave options to support work-life balance
- Post Perks and employee benefits, including discounts on products and services, and reward and recognition programs
- Career development opportunities, with pathways to grow your leadership capability across one of Australia’s largest organisations
- A supportive and inclusive workplace where safety, wellbeing, and diversity are prioritised
- Work that keeps you active, engaged, and connected to your local community
Training and Support
At Australia Post, our training and induction programs offer support to ensure we set you up for success. You will attend an induction in your first week with our Learning and Development Team followed by a site-specific induction at your respective facility and additional online learning modules. As a new employee, you will receive one-on-one coaching, followed by regular check-ins with your Manager and Trainer to track progress, provide feedback, and discuss any support needed. We assess development at the end of each month during your probationary period, with adjustments or additional training as required. The program includes site-specific inductions and hands-on training, building employees up to full delivery capacity within six weeks. Our approach is flexible, ensuring long-term success and continuous growth.
All walks, one route
It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.
We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected].
