Grace Loves Lace is the world leader in innovative, modern bridal with an e-commerce store and an expanding boutique network worldwide. We are seeking someone who has a passion for the bridal industry, customer service and can drive for sales! We look for talent committed to service excellence, who can build strong personal connection and act as brand ambassadors.
If you’re interested in growing and developing a long-term career at Grace Loves Lace this Bridal Stylist opportunity in our Melbourne Boutique is for you!
This is a Casual position, with most shifts falling on weekends. Weekend availability is essential.
A GLL Stylist -
- Provide personalised one-on-one private styling appointments
- Go above and beyond to deliver an exceptional service experience
- Maintain flawless personal presentation and impeccable people skills
- Strive towards & exceed monthly individual and team sales goals
- Are professional, yet down to earth and love what we do
- Have a reputation for being the industry leaders in personalized and friendly VIP service
- Take individual measurements accurately and up-style from our exquisite range of accessories & occasional range
- Multi-task between taking appointments and following up with brides via email & phone - working off an iPad they are IT savvy!
- Have a high standard of commitment and work ethic as there is extensive product knowledge to be learned
- The face of our brand, acting as our brand ambassadors you are provided with our beautiful products to wear while in the boutique
- Must be able to work weekends – these are our busiest boutique days, but we promise you on these days you will have the most fun!
Required Experience and Skills -
- Previous experience in sales with a strong focus on customer service
- Proven track record in achieving excellent sales results and exceeding KPIs
- Ability to work individually and in a team to achieve targeted results
- Exceptional presentation and communication skills, both written and verbal
- The ability to build and maintain strong relationships through the customer journey
- Able to learn quickly and retain information across a diverse and high-quality product range
- Be hard working with strong multi-tasking skills
- Highest standard of attention to detail
- Able to work weekends and have the flexibility to take on extra shifts as needed
- Intermediate to advanced administration capability skills as following up with brides and data entry is key within this role
- Intermediate IT experience using an iPad, MS Office & data entry eg. NetSuite is advantageous
- Our peak times are the weekend so the successful candidate must be able to work weekends
- Alignment with the Grace Loves Lace Mission and Values
Benefits & Rewards -
- This is not your average retail space, our stunning boutiques offer a peaceful yet luxurious private setting to suit our appointment-only personalised service experience!
- 30%-50% of product discounts for you, your direct family & friends!*
- Flare Benefits Platform with discounts across a range of AUS retailers
- Salary Packing/Novated Leasing Available for eligible employees
- A generous commission and bonus plan
- Global career development and progression opportunities as we continue to grow
- Company supported Employee Assistance Program
- Work with a passionate, and driven team that know how to work hard and have fun doing it!
- Work with brand that holds ethical and sustainable manufacturing at its core
- Continued development support and learning opportunities
All candidates must have work rights in the Australia and will be required to provide two recent and relevant referees.
We thank you in advance for your interest in working with us but only those candidates selected for interview will be contacted.
Grace Loves Lace has always been, and always will be, committed to provide an environment free of discrimination and harassment to our candidates, employees, customers, and suppliers. We are committed to equal opportunity and recruitment decisions are based on merit and business needs. We do not base decisions on any classifications protected by federal, state or provincial and local laws and ordinances. Reasonable adjustments are available to qualified individuals.
