In-Demand Sales advisor Jobs in Mooloolaba Qld

Service Advisor
Sunco Motors —Caloundra QLD

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Service Advisor
Sunco Motors —Caloundra QLD
WEEKLY Commissions paid on additional product and service sales. Quoting Customers on vehicle services and repairs. Organised with the ability to multi-task.

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Service Advisor

Sunco Motors -
Caloundra QLD

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Job Details

Full-time

Qualifications

Management
Customer service
Administrative experience
Computer skills
Dealership experience
Time management

Full Job Description

Whilst knowledge of Cars is always a benefit, you aren't responsible to diagnose faults. We have incredible Technicians for that!

Your role as a Sunco Motors Service Advisor, will be to act as the channel between our Customers and our Service department.

This is a full-time Customer Service opportunity, located in the heart of the Sunshine Coast. We are looking for the right staff, with the right attitude and willingness to learn and grow with us.

Entry Level Opportunities available

Key Responsibilities of the Role

Actively listening to our Customers - Gathering and providing clear information for the Technicians
Quoting Customers on vehicle services and repairs
Proactively communicate to Customers and not "wait until they call"
Upselling beneficial products and services based on the Customer's needs
Daily Administration tasks including processing repair orders, invoices, payments and actioning warranty claims
Nurture our existing, loyal Customer Base and develop new Customer relationships through an "Industry Best' Customer experience

About You

Administration experience or excellent computer skills are essential
Comfortable with the uncomfortable conversations
Understands Targets, KPI's and industry measures
Knows how to connect with people and appreciates what a “Quality Customer Service Experience” truly means
Well-presented
Able to survive and thrive in a fast-paced, high-pressure environment
Solution focused with excellent time management skills
Complaint management skills
Follows a proactive, not reactive approach
Organised with the ability to multi-task
A problem solver who is able to prioritise
Experience in Dealerships preferred but not essential
DMS experience beneficial

The Benefits

Base rate paid weekly
WEEKLY Commissions paid on additional product and service sales
MONTHLY CSI Bonuses paid on achieving set targets
Monday to Friday only

https://youtu.be/eL867aPNk0c

We offer modern facilities, and a highly experienced management team to support you in your career.

If this role is ticking all your boxes and you want to be a part of our award-winning team, please register your interest below and we will be in touch, or send your Resume and Cover Letter to [email protected]

Sunco Motors Group:

Is an Equal Opportunity Employer
Provides a Smoke Free Environment

Apply Now

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