In-Demand Government customer service Jobs in Melton Vic

Library Customer Service Officer
Melton City Council —Melton VIC
- $69,868 - $73,701 a year
- Part-time
- Customer service
- Organisational skills
- Time management
- Health insurance
- Annual leave
5d
Community Safety Officer (Local Laws)
Melton City Council —Melton VIC
- $81,006 - $93,280 a year
- Overtime
- Communication skills
- Health insurance
- Annual leave
Community Safety Administration Officer - Building
Melton City Council —Melton VIC
- $74,283 - $78,754 a year
- Full-time
- Administrative experience
- Health insurance
- Annual leave
1d
Technical Support Officer - Education
OZCOM TECHNOLOGY GROUP —Melton VIC
- From $32 an hour
- Part-time
- In-person
Quick Apply
7d
Scheduling Officer
Victorian Government —Melbourne Western Suburbs VIC
- $81,496 - $98,955 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
12d
Video Conferencing Officer
Victorian Government —Melbourne Western Suburbs VIC
- $81,496 - $98,955 a year
- Weekend availability
- Organisational skills
11d
Administration Specialist - Lady Northcote Recreation Camp
The Y Discovery Camps —Glenmore VIC
- $33.58 an hour
- Full-time
- Sales
- Customer service
- Administrative experience
Enrolments and Administration Officer
Victorian Government —Melbourne Western Suburbs VIC
- Full-time
- Customer service
- Administrative experience
- Organisational skills
5d
Employment Partner (WFA) Altona Meadows
WISE Employment —St Albans VIC
- From $74,938 a year
- Full-time
NDIS Administration Coordinator
Victorian Government —Melbourne Western Suburbs VIC
- $87,003.00 - $96,181.28 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Front desk
- Employee assistance program
5d
Clinics Coordinator
Victorian Government —Melbourne Western Suburbs VIC
- $69,438.00 - $76,764.48 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
13d
Duty Supervisor
Hume City Council —Sunbury VIC
- $52.95 an hour
- CPR Certification
- Customer service
- First Aid Certification
Quick Apply
1d
Program Evaluation Assistant
Victorian Government —Melbourne Western Suburbs VIC
- $69,438.00 - $76,764.48 a year
- Part-time
- Administrative experience
- No degree
- Employee assistance program
7d
Communications Advisor
Victorian Government —Melbourne Western Suburbs VIC
- $87,003.00 - $96,181.28 a year
- Full-time
- Leadership
8d
Parkville EMR Help Desk Analyst
Victorian Government —Melbourne Western Suburbs VIC
- $77,426 - $85,597 a year
- Part-time
- Customer service
- Administrative experience
- No degree
3h
Rental Sales Agent
Europcar —Sunshine West VIC
- Weekend availability
- Sales
- Customer service
- Communication skills
- Health insurance
- Parental leave
Customs Classifier - MEL or ADL
Expeditors —Keilor East VIC
- Full-time
- Microsoft Office
- Communication skills
- Employee stock purchase plan
- Health insurance
Quick Apply
Job Coach (IEA) Sunshine
WISE Employment —Sunshine VIC
- From $74,938 a year
- Full-time
ES1-4 Office & HR Manager
Victorian Government —Melbourne Western Suburbs VIC
- Full-time
- Customer service
- Administrative experience
- Human resources
5d
Instrument Technician
Victorian Government —Melbourne Western Suburbs VIC
- $68,384.00 - $73,986.64 a year
- Full-time
- Patient care
- Employee assistance program
11d

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Library Customer Service Officer

Melton City Council -
Melton VIC

Apply Now

Job Details

Permanent | Part-time
$69,868 - $73,701 a year
5 days ago

Benefits

Health insurance
Annual leave
Parental leave

Qualifications

Customer service
Driver Licence
Organisational skills
Working with Children Check
Time management

Full Job Description

2x Part Time Permanent Positions

1x 24.5 hours per week

1x 28 hours per week

Both positions will be required to work 1 evening and 1 Saturday per month

Band 3 Library - Salary Range $69,868 - $73,701 per annum pro rata + 12% Super

Why join Melton City Council?

Melton City Council is proud to serve one of Australia’s fastest-growing and most diverse communities. We are a forward-thinking local government committed to creating a city where everyone feels welcome, supported, and empowered.

As a Council, we are driven by innovation, inclusion, and excellence. We deliver high-quality services and infrastructure, promote lifelong learning, and champion health and wellbeing across our municipality. Our team plays a vital role in shaping a vibrant, sustainable future for our residents.

Working with us means being part of a collaborative and inclusive culture that values your growth. We offer:

Professional and personal development opportunities
Generous leave entitlements and flexible work arrangements
A dynamic workplace close to home, surrounded by heritage charm, green spaces, and modern amenities

Join us and help build a city that thrives—where your work makes a real difference every day.

The Opportunity

An exciting opportunity has arisen to become a member of the Libraries and Learning team. In this position you will engage with the community around collections, technology to supporting lifelong learning.

This position reports to Team Leader Library Customer Experience and services both internal and external stakeholders, including library members, library staff, and the general public.

Key Responsibilities

Deliver high quality customer service at library facilities or outreach points, ensuring customers have a positive library experience characterised by active engagement.
Proactively assist customers to maximise their use of the library, resources, equipment, technology and online library platforms.
Under the direction of the shift supervisor, undertake routine library tasks including issuing and returning loans, event bookings, collecting fees, and basic information and directional enquiries.
Assist with the maintenance of the library collection through efficient shelving of resources, shelf tidying, updating displays and processing of item lists.
Deliver the day to day bookings, hire and operation of meeting rooms and tenant space across Council's Library and Learning Hub facilities.

To view the Position Description, click here.

About you

To be successful in this role you will have the following:

Completion of at least 4 years secondary education plus a short industry-based training course or some on-the-job training.
Demonstrated customer service, time management and organisational skills with the ability to relate well to a diverse range of people in a busy environment.
Delivery literacy and learning programs for children and adults, and basic training in the use of library equipment and technology.
Current valid Victorian Driver’s Licence.
Must hold or be able to obtain an Employee Working with Children Check.

Culture and Values

Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

Motivate
Empower
Lead
Trust
Open
Nurture

Benefits

There are a number of great reasons why our people love working at Melton City Council:

Staff Benefits | Melton City Council

5 weeks annual leave*
Genuine Flexible work options
Extensive Career Development & Leadership Programs
Additional $500 per annum pro rata superannuation for female employees over the age of 45
Access to the Local Government Employee Health Plan (GMHBA) with exclusive benefits
16 weeks Paid Parental Leave (Super is paid during parental leave)*
3 weeks Paid Secondary Carer Leave*
Wellbeing initiatives

These benefits are pro rata.

How To Apply

If you require further information about the position, please contact Nick Tomé, Team Leader Library Customer Experience on 9747 5913.

Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. To address the Key Selection Criteria, you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise.

To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.

All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any public health orders applicable to local government.

We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQA+ and people from culturally diverse backgrounds. If selected for an interview and you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.

Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abuse. Melton City Council is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is at the centre of our everyday thinking and service delivery.

Applications close 11:59pm Thursday 20 August 2026

Apply Now

Refine Your Search

government customer service jobs in melton vic

Library Customer Service Officer

Community Safety Officer (Local Laws)

Community Safety Administration Officer - Building

Technical Support Officer - Education

Scheduling Officer

Video Conferencing Officer

Administration Specialist - Lady Northcote Recreation Camp

Enrolments and Administration Officer

Employment Partner (WFA) Altona Meadows

NDIS Administration Coordinator

Clinics Coordinator

Duty Supervisor

Program Evaluation Assistant

Communications Advisor

Parkville EMR Help Desk Analyst

Rental Sales Agent

Customs Classifier - MEL or ADL

Job Coach (IEA) Sunshine

ES1-4 Office & HR Manager

Instrument Technician

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