About BluBiz
BluBiz is an award-winning ICT Solutions and Managed Services provider delivering multi-domain expertise across Enterprise Networking, Cybersecurity, Cloud, Collaboration, and Managed Services. Recognised multiple times in the CRN Fast 50 as one of Australia's fastest-growing IT providers, and ISO 27001 certified, we serve mid-market to enterprise organisations across healthcare, education, not-for-profit, retail, and manufacturing.
We partner with leading technology vendors, including Cisco, Fortinet, Microsoft, AWS, Telstra, and Palo Alto, and take a vendor-agnostic approach, always recommending the best-fit solution for each customer's needs.
BluBiz is at the cusp of exponential growth. Anyone who joins us will have the opportunity to work with leading-edge technologies, express their ideas, be empowered to make a genuine difference, and shape their own career path.
Who You are
You take genuine pride in keeping things running, and in running them well. You are meticulous, proactive, and you care about quality at every level. When something needs to be documented, you do it properly. When a customer has a problem, you own it until it is resolved. You can explain a technical issue clearly to a non-technical stakeholder without making them feel out of their depth. You work well under pressure, bring calm and methodical thinking to complex situations, and you understand that 'good enough' is never good enough when a client's business depends on your work.
The Role
As a Network Administrator at BluBiz, you will be responsible for the day-to-day management, configuration, monitoring, and support of network infrastructure across a diverse portfolio of clients. You will work within our NOC and engineering teams, providing hands-on support across Cisco, Fortinet, Meraki, and other vendor platforms. This is a role that demands technical depth, operational discipline, and the ability to communicate clearly with clients, because at BluBiz, technical excellence and customer experience go hand in hand.
Key Responsibilities
- Monitor and manage network infrastructure across multiple client environments, including routers, switches, firewalls, and wireless systems
- Configure, deploy, and maintain network equipment from vendors including Cisco, Fortinet, Meraki, and Telstra
- Troubleshoot and resolve network incidents and performance issues, working to SLA commitments and escalating complex issues where appropriate
- Implement and manage firewall policies, VPN configurations, routing protocols, and network security controls
- Perform Moves, Adds, and Changes (MACs) and support scheduled maintenance windows, including out-of-hours work as required
- Maintain accurate, up-to-date technical documentation including network diagrams, configuration records, and change logs
- Liaise with customers to communicate issue status, planned maintenance, and proactive network health updates in a clear and professional manner
- Support continuous improvement initiatives, identify risks, recommend solutions, and contribute to BluBiz's service quality standards
Required Experience
- Minimum 2 years of hands-on network administration experience, ideally within an MSP or managed services environment
- Proven experience managing Cisco switching and routing (IOS/NX-OS) and Fortinet or Palo Alto firewalls in production environments
- Experience with VPN technologies (IPSec, SSL, SD-WAN) and routing protocols (OSPF, BGP)
- Familiarity with network monitoring and management platforms (SolarWinds, PRTG, ManageEngine, or similar)
- Experience in customer-facing technical support with the ability to communicate effectively under pressure
Key Skills
- Hands-on proficiency with Cisco (switches, routers, Catalyst), Fortinet (FortiGate, FortiManager), and Meraki platforms
- Strong understanding of TCP/IP, VLANs, routing protocols, firewall policies, NAT, and QoS
- Working knowledge of network security principles, NGFW, IDS/IPS, network segmentation, zero-trust fundamentals
- Disciplined approach to change management, documentation, and incident management processes
- Clear, professional communication, ability to explain technical issues to non-technical clients without condescension
- Ability to prioritise effectively across multiple client environments and work calmly under time pressure
- Collaborative team player with a genuine commitment to customer outcomes
Qualifications
- Bachelor's degree in Information Technology, Computer Science, Network Engineering, or a related discipline; candidates with an Associate Diploma or equivalent, combined with strong industry experience, are equally welcome
- Cisco CCNA is required; CCNP (Enterprise or Security) is preferred for more senior applicants
- Fortinet NSE 4 or higher, or Palo Alto PCNSA, highly regarded
- CompTIA Network+ or Security+, advantageous
What's in it for you?
- Join a business on the cusp of exponential growth with a genuine winning story
- Work with Australia's leading technology partners across Cisco, Fortinet, Microsoft, AWS, Telstra, and more
- Develop and grow across multiple technology domains with ongoing L&D support
- Be empowered, not micromanaged, to make a real, visible difference
- Flexible and hybrid working arrangements
- Clear career pathways and transparent growth opportunities
- Work alongside a team of passionate, talented, genuinely collaborative professionals
- Be part of an award-winning culture where your ideas are heard and your contribution matters
How to apply
If this sounds like the role and the culture for you, we'd love to hear from you. Apply with your resume and a brief cover letter telling us why BluBiz, and why now.
Send your application to [email protected] | Learn more at blubiz.com.au
Pay: $80,000.00 – $90,000.00 per year
Ability to commute/relocate:
- Melbourne VIC 3000: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Networking : 3 years (Required)
Language:
- Fluent English (Preferred)
Licence/Certification:
- CCNA or CCNP or NSE 4 (Required)
Work Authorisation:
Work Location: In person
